Never received my order. DPD shows the shipment frozen in position for over 2 weeks. As soon as Matt at ascend components learnt of this he was immediately in contact and went over and above to re... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bought my son a full‑sus mountain bike and wanted to upgrade it with a dropper post. Ascend stood out for value, but I didn’t yet have the bike measurements needed for their sizing tool. Their supp... Se mere
The small package may have been better sent by mail than courier as it seemed to get held up at the airport unnecessarily long.
I needed an HG freehub for my Vel 28RL wheels from Sigma. The original freehubs aren't very tough and suffer from gouging. I read online that the Nukeproof Horizon v2 freehub fits. I asked Ascend if t... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Ascend Components was born out of a passion for cycling and a commitment to quality. Founded by Matt and Michael—two industry veterans with over 50 years of combined experience—we specialize in designing and producing top-quality bike components you can count on. With backgrounds in renowned brands like Nukeproof, Vitus, Ragley, and more, we’ve built a foundation on expertise, innovation, and integrity. When WiggleCRC came to an end in 2023, we saw an opportunity to channel our experience and relationships into something new and meaningful. That’s how Ascend Components began. As a small, independent company, we’re dedicated to making products that elevate every ride, with a focus on durability, performance, and rider satisfaction. Whether you’re a seasoned cyclist or new to the sport, we’re here to support your journey with thoughtfully crafted gear and customer service that goes above and beyond. Welcome to Ascend Components—let’s enjoy the ride together.
Kontaktoplysninger
Storbritannien
- Info@ascendcomponents.com
- ascendcomponents.com
Post goes up, post goes down
Nicely packed, fair price and postage rapid. other loose items tucked in securely and sensible size box used.
25. februar 2025
I am based in ireland
I am based in ireland, there was a small issue with the postage but the service and the support was fantastic and extremely quick.
12. marts 2025
Uopfordret anmeldelse
Brilliant service and high quality…
Brilliant service and high quality components. I initially ordered the incorrect brake pads. Emailed and they cancelled straight away so I could submit the correct order. Arrived in a day or two. Great pads - used to be Nukeproof brand. Very robust high quality for a reasonable price. Highly recommend. Will definitely buy more from Ascend in future.
25. februar 2025
Great product and great experience all…
Great product and great experience all round!
3. februar 2025
Brilliant products and perfect customer…
Brilliant products and perfect customer service.
31. januar 2025
its good bbbbb
3. februar 2025
Great customer service
Originally sent the wrong component by mistake without hesitation they sent correct component within 24 hrs
1. februar 2025
Great seatpost at fantastic prices
Great seatpost at fantastic prices. Superb customer service- I received wrong post in error which was resolved quickly and easily. I will definitely use again and will recommend to anyone needing a new dropper.
31. januar 2025
They have great customer service
They have great customer service! Very quick in responding to my questions and made sure I ordered the right parts for my bike build.
31. december 2024
Amazing service fast delivery and got…
Amazing service fast delivery and got exactly what was described and shown very trustable company would happily buy again any day just brilliant
14. januar 2025
Uopfordret anmeldelse
Fast dispatch and delivery
6. januar 2025
Great service
Found the right product easily, simple order process, and nice quick delivery.
28. november 2024
Just what I needed
So happy that someone is still stocking Vitus and Nukeproof spare parts and I'm glad the Ascend dropper legacy is living on.
5. december 2024
Great product.
Quick response on tech query.
Very easy website to use.
Quick dispatch and arrived after 48 hours.
Great product from start to finish.
5. december 2024
Ascend was super helpful and shipped my…
Ascend was super helpful and shipped my part really quickly. Truly superior customer service.
Thank goodness, as the part I ordered was no longer being made by the (now defunct) manufacturer.
4. december 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.