Artistic Spaces Anmeldelser 

I had a studio here for 3 years and the building burnt down. This was over a month ago. Since then there has been little to no communication in regards to anyone getting the months rent they just paid or deposit. Horrible company that doesn’t care about their tenants

I rented a studio space in Oxgate House. There was a fire at this studio and most of the tenants lost everything. I lost half my business due to smoke damage. The treatment of the tenants after the fire has been awful. I have emailed them 6 times asking for my deposit and rent back for the month when the fire happened. They have totally ignored all my emails. They still have my money … it’s terrible treatment, I would not recommend hiring a space from any of their units. I would appreciate if they would give me my money back and reply to my correspondence.

My unit was burnt down at Oxgate House. The communication and empathy from Artistic Spaces was non existent.

DO NOT DO BUSINESS WITH THIS COMPANY.

They are very unprofessional and fraudulent, they have not responded to any of my emails regarding my £2000 deposit.

My advise to any small business owners stay away from this company found a more professional company with better reviews. The reviews are true.

After the fire at Oxgate House no tenants have been refunded their deposits.

Please do not choose Artistic Spaces as you could lose your business and all of your possessions.

David is very patient and understanding and is very willing to cooperate and get to the bottom of solutions in stressful situations.

Adi has been lovely from the moment I arrived. Super welcoming, friendly, and easy to talk to. He's been very very helpful with any questions I had and created such a positive atmosphere.

We have been renting with Artistic Spaces for two years and have had a really positive experience throughout. As first-time studio renters, they have been incredibly accommodating and supportive, making the whole process feel straightforward and welcoming. The relationship with the building manager, David, has always been friendly and approachable, and the building is very well maintained. We’ve really appreciated being part of the space and would happily recommend Artistic Spaces to other creatives looking for a studio.

Rented a space for many years before moving. Lovely staff and facility. Affordable rent too. Definitely propelled me in my Art career having the space and so grateful to this company

I’ve had a great experience with Artistic Spaces. Their communication is consistently clear and timely, which makes a huge difference. They are incredibly professional and easy to deal with regarding any building matters. Highly recommended for anyone looking for reliable management. Adi is a great addition to the team, great spirit and great communication.

I’ve had the opportunity to work closely with Artistic Spaces on several occasions and can confidently say they are highly professional, responsive and dedicated to delivering an outstanding service to tenants. Their attention to detail, combined with strong industry knowledge, makes them a very reliable choice for anyone searching for a serviced office. I would not hesitate to recommend them to anyone looking for a new serviced office space.

Artistic space Team are amazing! Deptford office is at very good location, they have made the building access very easy and convenient for tenants . Also the building facilities are always in a clean and good condition. They are also quick to respond to when I have questions/concerns

Artistic Spaces took over our building almost 6 months ago and we have been very happy with them! Big issues we had been raising before AS took over got sorted soon into them managing the building. Our receptionist is a great help for any queries we may have and is always a welcoming presence as you enter the building. AS consistently asks about areas that could use improvement. The only area that would improve our experience is that any smaller issues raised would be dealt with a bit quicker. Overall Artistic Spaces have been great!

Abosultey an amazing experience! Running my salon here has been a very smooth! I’ve been here for almost a year and it’s been great! My clients love it and the view is to die for! Dave and the team are always available to assist if there are any queries and honestly I love it here!

I recently rented a space from Arbeit spaces through David at Paynes wharf, he was very welcoming, professional and supportive. He answered all of my questions and made me feel comfortable, I really appreciated how approachable and fair he was throughout the whole process. I would highly recommend David to anyone looking for a professional and trustworthy experience, especially if you’re looking for a clean space and building to run your business from.

If I could rate this place 0 stars I would.

This company is the most unprofessional I’ve ever come across. They are running a very big scam and I would warn all potential creatives that are looking for a space to rent for their business to avoid at all costs.

I rented a studio at their building Standard Road in nw London. My contract with them started 1st July 2024 and I left the company end of November 2025. The communal areas were a joke, cleaning hardly done the front door was left cracked and mashed up for my whole time being there and maybe longer. Toilets were always dirty never cleaned and the communal areas smelt, these issue were raised numerous times and nothing was done. This was my main reason for leaving as well as the increase in rent and service charge which was not justified. Since leaving I have not been sent back my security deposit. They ignore all communication which includes all my emails, dms and phone calls are impossible, not sure why they even have a number. It has now been three months and still no return of my deposit which ridiculous.

It appears that this has happened to so many others which is terrible, they need to be investigated as they think it’s okay to run away with tenants deposits, thinking it will be forgotten about.

I will now be taking them to court and having them investigated, please do not waste your time with this company and spread the word !

Was promised that the deposit would return 40 days after our move out date, I emailed the finance team around that time and they advised me that it still had not been 40 working days and told me to wait until 16/02/2026.

The deposit still was not refunded on this date and I sent emails to find out what was happening. I asked what deposit scheme the deposit was held under and “Cheryl” from the finance department stopped responding and has not responded to my emails since.

When we contact via mobile and get through to the finance department, they either keep me on hold for over 2 hours or they hang up as soon as they answer so I don’t get to speak to them.

From looking at other reviews it looks like this is a common scam that they are involved in, stealing innocent tenants deposits. Rent was paid every month and the deposit was originally paid the same day as the viewing. They are quick to take your money but slow to return it because they’re thieves.

I have spoken to Citizens Advice and will be taking them to small claims court and their director as well as Ealing council will be informed.

I advise that nobody books a studio with this company unless you want to lose your money. There has been zero communication regarding the deposit and we still have not received a penny.

They take advantage of tenants and the building is also neglected (Standard Road), reports were made about the cleanliness of the common spaces and the bathrooms and they advised that they have a cleaner there once a week. I have never seen cleaner in the building and noticed the same big ball of dust and hair on the stairs in the same exact place for weeks, just showing how filthy the building was. The bathrooms are cleaner in Asda and McDonald’s than the bathrooms in the studio, mould on the walls, dirt all over the floor, overflowing sanitary bins, no toilet roll, filthy sinks, it’s disgusting. They’re stealing deposits and not even pouring it back into the business. They will not be getting away with this.

I would strongly advise exercising caution before entering into business with this company.

Our experience began when we dealt with John Buena and his colleague, Chaz, regarding a unit at their Oxgate building.

We were offered the unit at a discounted rate on the condition that we paid a deposit within 3–4 days. Before proceeding, we requested a second viewing of the unit, which was not arranged. We also asked for updated images of the unit, but these were never provided.

During phone conversations, we were reassured that the deposit would be refundable and that images would be sent the following week. Based on these assurances, we proceeded with the deposit payment. However, once the deposit was made, communication from their side ceased. A contract was eventually sent to us, and we raised several queries regarding its contents. Despite multiple phone calls, emails, and text messages, we received no response.

Our proposed move-in date was 03/01/26, yet there was no communication or confirmation from their team. Due to the lack of clarity and unanswered concerns, we did not sign the contract.

By February, having still received no meaningful communication, we formally requested a refund of the deposit. It is important to note that no contract had been signed at this stage. On the same day as our refund request, John contacted us to state that the deposit was non-refundable under the terms of the contract. However, as mentioned, no contract had ever been signed.

Despite repeated attempts to resolve the matter amicably, we have received no substantive response to our queries, nor have we been provided with the requested images of the unit to this day.

We are now forced to escalate the issue through the other channels.

Based on our experience, we would recommend that others conduct thorough due diligence and ensure all documentation and communication are clear and complete before making any financial commitment.

S Ghimire & A Shaikh

I was a tenant at Warwick Works, run by Artistic Spaces, for around five years.

When I first moved in, the building was already run down, but it was usable and affordable, and it worked as a studio space. Over the years, rent increased and the service charge went up, while the condition of the building steadily got worse.

Basic maintenance was consistently neglected. The toilets and bathrooms were poorly maintained for long periods, and the shared kitchen was regularly filthy and in a very poor state. These were ongoing issues, not one off problems.

Eventually, Artistic Spaces chose to repaint the building and install a glass entrance door, seemingly to make the space look more attractive to new tenants. This made the building more visible from the street and was followed by multiple break ins. During this time, the company did nothing meaningful to address security and instead blamed tenants for the outcomes.

Communication was consistently poor. Emails often went unanswered, and it was extremely difficult to get hold of anyone when there were problems. After I had clearly informed them that I was leaving, both by email and in a phone call, I was sent a new contract the following week that would have locked me into a further three year term. This showed a clear lack of awareness of individual tenants and suggested that administration is outsourced and poorly coordinated, with little understanding of what is actually happening in the buildings.

When I eventually moved out, my departure was not acknowledged until the final week. A checkout call was completed and I was told everything was fine. Despite this, my deposit was held for around three months. Even after that period, it was not returned until I spent several more weeks chasing their accounts team, with the delay blamed on internal bureaucracy.

Throughout my time there, it felt like the focus was on opening new sites and increasing revenue rather than maintaining existing buildings or supporting tenants. At Warwick Works there were serious issues, including waste from toilets leaking into other studios, repeated break ins, and ongoing neglect of shared facilities.

Since moving to a different workspace, it has become very clear how poorly Artistic Spaces treated their tenants in comparison. Based on my experience, I would not recommend them to anyone looking for a well managed or well maintained studio space

This company are awful landlords. They are completely unresponsive to multiple emails about poor building maintenance at their Anerley Works space. We pay for maintenance services that are not rendered and then they do not have the professionalism or decency to respond to many, many emails.

- We have been asking for repairs since January 2024 to the toilets in our building (its is now December 2025) that include broken sinks, peeling and mouldy walls, broken door mechanisms.
- The toilets are never cleaned unless renters step up and clean them - for the whole building. They are filthy, bins overflowing, and toilet roll often running out.
- No suitable communal bins are provided for multiple businesses. For a time there were two big bins, no recycling, and this has been replaced with one skip that has been full and surrounded by overflow for weeks now. Emails have been sent requesting bin collections or new bins to be supplied, all ignored.

The businesses at Anerley Works are at their wits end with this company.