Arthauss Furniture Anmeldelser 

3.087
•
TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

The website experience wasn't great and we weren't convinced about which product we'd receive but we went ahead and ordered a majestic wall bed. Reviews had been pos+ about the bed, but many compla... Se mere

Bedømt til 5 ud af 5 stjerner

I unfortunately damaged a part during assembly of a wall bed. I contacted the customer service team and they were so helpful and quick to respond. Would definitely recommend and will shop here again!... Se mere

Bedømt til 4 ud af 5 stjerner

I'm happy with the sideboard I purchased, it's the perfect size with plenty of storage inside, looks and feels well made. The instructions weren't the best but if you've built flat packed furniture be... Se mere

Bedømt til 5 ud af 5 stjerner

I received, built and installed my BC-01 bed last year. Everything very clear and easy to do (I did it solo, with care). We bought their mattress and the whole thing works very well and is reported... Se mere

Virksomhedsoplysninger

  1. Møbelforretning

Oplysningerne kommer fra forskellige eksterne kilder

Furniture is the vital ingredient that will make your house a home. This is why, at Arthauss, we strive to provide a truly excellent choice of furniture for every budget and every taste.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 50 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(3.087)

169 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I pushased the Arit wardrobe in…

I pushased the Arit wardrobe in white,it arrived four days after ordering, which was fantastic! My husband and I put it up, it took two days ( only due to having to go to work also),we followed the instructions which we felt were simple and clear. All the parts were there, with no damage. We are so so happy with it. It's solid and looks absolutely amazing. I also bought the over head led lights, which add class to the wardrobe and makes the room look cosy. I had a few questions prior delivery, which were answer within a few hours.
I will be decorating my bedroom in January so will definitely be buying a new wardrobe from this company. I will be recommending this company to friends, work colleagues and family.
Thankyou arthauss!!!

6. november 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

The folding bed that I purchased is the…

The folding bed that I purchased is the most complex bed you can assemble the instructions says 200 minutes but it took whole of Saturday. The instruction are very confusing and there lots of items missing. I am reporting these items now. I highly recommend that proper review of the docmentation is necessary. I would not recommend these folding beds. The quality is always not great

6. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I pushased the Arit wardrobe in…

I pushased the Arit wardrobe in white,it arrived four days after ordering, which was fantastic! My husband and I put it up, it took two days ( only due to having to go to work also),we followed the instructions which we felt were simple and clear. All the parts were there, with no damage. We are so so happy with it. It's solid and looks absolutely amazing. I also bought the over head led lights, which add class to the wardrobe and makes the room look cosy. I had a few questions prior delivery, which were answer within a few hours.
I will be decorating my bedroom in January so will definitely be buying a new wardrobe from this company. I will be recommending this company to friends, work colleagues and family.
Thankyou arthauss!!!

6. november 2025
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Positive outcome.

What began as a disappointing experience culminated in a good result. The company offered a discount for my inconvenience and the delivery men went above and beyond when they delivered my item this morning.

6. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Slide door double wardrobe

From ordering to delivery, constant updates were received. Quick and efficient delivery. Product itself great quality and for a flat pack, instructions were pretty good. I am very happy with the outcome. It looks great in situ.

28. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Arthauss 160 vertical bed

Nick..👍.. Arthauss Lincoln delivery guy was incredible, couple of hundred kilos of boxes plus mattress up a flight of stairs on his own ....😳, I couldn't even lift one of the smaller boxes..!!!
Flat pack anything is always a gamble but not Arthauss kits, the paper instructions leave a bit to be desired on their own but used in conjunction with the video guide online and my wife and I had this together and fixed to the wall, a very important step of the job, ready to go all within two days, albeit long days but for a couple of oldies I think we did well. Quality kit and highly recommended.

15. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Perfect Wardrobe and Excellent Service!

⭐️⭐️⭐️⭐️⭐️
I’m really happy with my purchase! The wardrobe arrived on time, exactly as scheduled. The quality is excellent, the size fits perfectly, and it looks just as beautiful as it did in the pictures. Everything was well-made and carefully packed. I’m completely satisfied and would definitely recommend this company to anyone looking for great furniture and reliable service.

8. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Beautiful sideboards

Excellent seller communication amazing was always kept in loop when second item came in to stock both items shipped together , delivery service fantastic the guys really polite and helpful
The cabinets are amazing quality with a added bonus of led lights making the room look all cozy
Easy to follow instructions

3. oktober 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

We ordered a very large wardrobe

We ordered a very large wardrobe. And a small matching drawers. The purpose was to check quality before assembling the larger item.
Upon receipt all looked good. We attempted to put the drawers together but had missing items, bolts and wooden bolts, I obtained the missing items myself, as already had to wait linger than anticipated for delivery. The drawer assembly was over complicated, imo. However when it came to putting the drawers in they did not fit. The holes for the rails were all in the wrong place. In addition the drawers fell apart as you tried to insert.
I tried to get advice from company and they did not believe a word I said. Asked me to produce a level, which I did then they said it was not level, I got a carpenter around and he confirmed they were not fit for purpose. All this time I was told to video the assembly so they could tell me were I was wrong. I got zero refund on the drawers and had to pay 70 pounds to wait 3 weeks to collect and a further 2 weeks for part refund. So I lost 180 pounds in this experience and have to pay for the drawers to be binned as I did not have time to take apart and rebuild with video. As you will notice they never take any responsibility on negative feed back. They delete negative feedback on there own website. I am sure the response to this will be denial or they have never heard of me. There service attitude is like wolf of Wall Street

29. august 2025
Uopfordret anmeldelse
Arthauss Furniture-logo

Besvarelse fra Arthauss Furniture

Hello Kevin,

We’re very sorry to hear that your experience did not meet your expectations. We always aim to make assembly and aftercare as smooth as possible, and we appreciate the opportunity to clarify a few details regarding your order and our communication.

You initially reported that none of the drawers would fit into the frame. After we requested clarification, you kindly provided videos showing two drawers being successfully inserted, which suggested the frame was functioning as intended for those units. However, as no videos were provided showing attempts to insert the remaining drawers, we were unable to verify whether the same issue occurred with the others.

The photos you shared also indicated that the drawer fronts had not been glued into the pre-drilled dowel holes - there was no visible glue residue on the dowels - which likely caused the drawer fronts to separate during assembly.

In addition, our team noticed from your photos that the unit was placed on an uneven surface, with the level’s bubble leaning to one side. This could have affected the frame alignment and drawer rail positioning.

We also wanted to note that no reports of missing parts were made prior to or during the initial assembly process. Our team would have been happy to provide any replacements immediately to help you complete the assembly.

Despite these findings, and in an effort to reach an amicable solution, we offered a return for a partial refund, which was declined.

We truly regret that this experience was frustrating and appreciate the time you took to share your feedback. Our team always strives to handle all matters fairly, transparently, and with care for our customers.

Warm regards,
Your Arthauss Furniture Team

Bedømt til 5 ud af 5 stjerner

Great communication prior delivery

Great communication prior delivery . The furniture arrived on time and to the safe place as per our instructions. Thank you ! The wardrobe is very solid, high quality and looks just perfect in our bedroom . I highly recommend the Company and the furniture .

2. oktober 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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