Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I recently had an issue with some missing spacers for my Arctic Freezer 34 eSports DUO. I contacted their support team and the experience was flawless. They were professional, quick to respond, and se... Se mere

Bedømt til 5 ud af 5 stjerner

I recently ran into an issue trying to source an LGA 1200 bracket for my ARCTIC Liquid Freezer III 240mm. After searching everywhere online with no luck, I reached out to ARCTIC’s customer service. I... Se mere

Bedømt til 5 ud af 5 stjerner

Der Service ist einfach tadellos. Mir wurde auf Anfrage direkt ein passendes Mounting-Kit zugesendet, welches nirgends mehr erhältlich ist. Sehr höfliche Kommunikation und über die Qualität, Preis und... Se mere

Bedømt til 5 ud af 5 stjerner

I recently purchased an Arctic liquid cooler and it’s been performing incredibly well—it's a very solid unit. I did run into a minor issue with the VRM fan on the CPU block, but the experience only go... Se mere

Virksomhedsoplysninger

  1. Butik med computertilbehør
  2. Computer- og tilbehørsbutik
  3. Leverandør af vandkølere

Skrevet af virksomheden

ARCTIC is a leading manufacturer of low-noise PC coolers and components and has initiated and sustainably shaped the trend towards quiet cooling systems. In addition to an extensive range of CPU coolers and fans, ARCTIC offers high-quality monitor arms and wall mounts as well as practical equipment. The company, led by founder Magnus Huber, with locations in Germany, Hong Kong and the USA, convinces PC enthusiasts in more than 45 countries with innovative and user-friendly products, high quality and fair prices. For 20 years, ARCTIC has stood for pleasant computer work, the best service and personal support.


Kontaktoplysninger


4,8

Fremragende

TrustScore 5 ud af 5

646 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 12 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Wirklich guter Kundenservice!

Mein Kühler hat nicht auf das Mainboard gepasst, da die Standard-Heatsink der M.2 zu hoch war. Ich habe eine E-Mail an den Support geschickt und binnen weniger Tagen hat mir Arctic eine gratis Heatsink gesendet! Diese passt und der Kühler funktionioniert ebenfalls super. Hier kaufe ich nochmal!

11. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Extrem schneller und Kundenfreundlicher…

Extrem schneller und Kundenfreundlicher Support.
Ich hatte eine Anfrage gesendet weil ich auf meiner Artic Liquid Freezer 3 Pro auf der anderen Seite Lüfter verbauen wollte und Schrauben benötigte.
Der Support war sehr freundlich und hat mir die Schrauben sogar gratis zugesendet, kann ich nur empfehlen.
Mein 9950x3d wird mit der Liquid Freezer 3 Pro sehr gut gekühlt die Verarbeitung ist super und sehr einfach zu montieren und für knapp 85€ eine sehr sehr gute Preisleistung 6 Jahre Garantie runden dieses Paket ab

11. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Swift and prompt support

Had some weird noise VRM fan problems with my new LF3 420 Pro AIO. I contacted their support to ask for guidance and help. They swiftly shipped a new VRM fan for free no questions asked! Very pleased with smooth and hassle free experience. This is how it should be done.

8. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

x870e Hero - Incompatibility

I bought a x870e Hero motherboard. The heatsink on the motherboard did not fit with the Arctic AIO cooler I bought. I let Arctic know and they sent me their own Arctic Heatsink to replace the one on my motherboard and now everything fits nicely.

Thanks!

11. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent Support and Lightning-Fast…

Excellent Support and Lightning-Fast Service!

I recently installed an Arctic Liquid Freezer in my new build, and the whole process went smoothly thanks to Arctic’s great design and clear instructions. The cooler fits perfectly and performs exceptionally well — my CPU temperatures have never looked better.

What impressed me the most was Arctic’s customer support. I needed an SSD heatsink, and they shipped it to me incredibly fast, straight to my door. The communication was quick, friendly, and professional, making the whole experience stress-free.

It’s rare to see a company that combines excellent products with such responsive and helpful support. Highly recommended!

23. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Quick response, amazing service

I had lost a mounting bracket for the liquid freezer 3. I contacted support just in the off chance they would see me a new one. But the support assistant responded with the offer and shipment of the brackets free of charge. The entire interaction was quick and painless. I know I'll be buying all my CPU coolers from them.

4. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Bought the Liquid Freezer III 360 Pro…

Bought the Liquid Freezer III 360 Pro and received a free m.2 heatsink because the motherboards stock heatsink was too tall. Support response was fast and shipping was also free, all within a couple of days. Highly recommended.

11. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I had an issue with the store where I…

I had an issue with the store where I bought the Arctic Freezer 36 Black, so I reached out to Arctic support directly. They were absolutely fantastic — they responded immediately and sent me the missing parts free of charge. Amazing customer service!

31. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

An accident

I accidently cut the cable on my arctic liquid freezer iii 240 argb, the all in one cable for the cpu header. I contacted Arctic de and they send me a new one free of charge. ty again for all the help

28. juli 2025
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

I ordered cooler and lga 1151 mounting…

I ordered cooler and lga 1151 mounting kit. Mounting kit didn't work as well as expected and guide didn't help. Mounting kit broke while I tried to install it just like guide told me to. I contacted customer support and they were very helpful and kind. They sent me new mounting kit and gave guidance how it should be installed. Original guide told to tighten screws fully but support said they don't have to be fully tightened. Customer support said that I did everything right first time so I think mounting kit provided in their website is misleading. After all I have cooler installed and it works well.

4. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Un service impeccable

Un service impeccable. On dit souvent que la qualité prix de chez arctic est super. Mais aujourd'hui j'ai également eu besoin du SAV et tout etait impeccable. Une piece de rechange a etait envoyer sans souci. Merci beaucoup 👏

25. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I've bought an Arctic liquid freezer…

I've bought an Arctic liquid freezer III 420 and I'm very satisfied with it.
Also, I had an issue with M.2 Ssd heatsink and Arctic provided it to me absolutely free of charge.
Also, I wanted to apply push-pull mode on my AIO and I asked their support could they send me longer screws for the additional fans and they did it.

22. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Ausgezeichneter Service

Ausgezeichnetes Service. Ich habe ~3 Jahren nach dem Kauf einen Garantiefall gemeldet. Ein Lüfter bei meiner AIO Wasserkühlung hat am Gehäuse geschliffen. Das Ersatzteil habe ich schnell und einfach bekommen.

14. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Top Service

After telling them that I would like to replace my cooling plate and 1 screw for my Liquid Freezer II 360 ARGB and asked for the price, they sent me 4 screws and a Replacement Kit for free! O . O
Awesome! With such an outstanding customer experience in the back I did not hesitate and ordered my LF III 360 ARGB Pro. Such a great Customer Service experience. Highly recommend Arctic, they do not leave you alone after the sale!

3. juli 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere