I recently had an issue with some missing spacers for my Arctic Freezer 34 eSports DUO. I contacted their support team and the experience was flawless. They were professional, quick to respond, and se... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I recently ran into an issue trying to source an LGA 1200 bracket for my ARCTIC Liquid Freezer III 240mm. After searching everywhere online with no luck, I reached out to ARCTIC’s customer service. I... Se mere
Der Service ist einfach tadellos. Mir wurde auf Anfrage direkt ein passendes Mounting-Kit zugesendet, welches nirgends mehr erhältlich ist. Sehr höfliche Kommunikation und über die Qualität, Preis und... Se mere
I recently purchased an Arctic liquid cooler and it’s been performing incredibly well—it's a very solid unit. I did run into a minor issue with the VRM fan on the CPU block, but the experience only go... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
ARCTIC is a leading manufacturer of low-noise PC coolers and components and has initiated and sustainably shaped the trend towards quiet cooling systems. In addition to an extensive range of CPU coolers and fans, ARCTIC offers high-quality monitor arms and wall mounts as well as practical equipment. The company, led by founder Magnus Huber, with locations in Germany, Hong Kong and the USA, convinces PC enthusiasts in more than 45 countries with innovative and user-friendly products, high quality and fair prices. For 20 years, ARCTIC has stood for pleasant computer work, the best service and personal support.
Kontaktoplysninger
Bevenroder Str. 149, 38108, Braunschweig, Tyskland
- +49 531 60945294
- info@arctic.de
- arctic.de
Har besvaret 12 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Wirklich guter Kundenservice!
Mein Kühler hat nicht auf das Mainboard gepasst, da die Standard-Heatsink der M.2 zu hoch war. Ich habe eine E-Mail an den Support geschickt und binnen weniger Tagen hat mir Arctic eine gratis Heatsink gesendet! Diese passt und der Kühler funktionioniert ebenfalls super. Hier kaufe ich nochmal!
Extrem schneller und Kundenfreundlicher…
Extrem schneller und Kundenfreundlicher Support.
Ich hatte eine Anfrage gesendet weil ich auf meiner Artic Liquid Freezer 3 Pro auf der anderen Seite Lüfter verbauen wollte und Schrauben benötigte.
Der Support war sehr freundlich und hat mir die Schrauben sogar gratis zugesendet, kann ich nur empfehlen.
Mein 9950x3d wird mit der Liquid Freezer 3 Pro sehr gut gekühlt die Verarbeitung ist super und sehr einfach zu montieren und für knapp 85€ eine sehr sehr gute Preisleistung 6 Jahre Garantie runden dieses Paket ab
Swift and prompt support
Had some weird noise VRM fan problems with my new LF3 420 Pro AIO. I contacted their support to ask for guidance and help. They swiftly shipped a new VRM fan for free no questions asked! Very pleased with smooth and hassle free experience. This is how it should be done.
x870e Hero - Incompatibility
I bought a x870e Hero motherboard. The heatsink on the motherboard did not fit with the Arctic AIO cooler I bought. I let Arctic know and they sent me their own Arctic Heatsink to replace the one on my motherboard and now everything fits nicely.
Thanks!
Great communication
Great communication , solved my problem great and for free when i lost a mount screw for the cpu , solved now and again thank you.
Excellent Support and Lightning-Fast…
Excellent Support and Lightning-Fast Service!
I recently installed an Arctic Liquid Freezer in my new build, and the whole process went smoothly thanks to Arctic’s great design and clear instructions. The cooler fits perfectly and performs exceptionally well — my CPU temperatures have never looked better.
What impressed me the most was Arctic’s customer support. I needed an SSD heatsink, and they shipped it to me incredibly fast, straight to my door. The communication was quick, friendly, and professional, making the whole experience stress-free.
It’s rare to see a company that combines excellent products with such responsive and helpful support. Highly recommended!
Quick response, amazing service
I had lost a mounting bracket for the liquid freezer 3. I contacted support just in the off chance they would see me a new one. But the support assistant responded with the offer and shipment of the brackets free of charge. The entire interaction was quick and painless. I know I'll be buying all my CPU coolers from them.
Fast response and great support with a…
Fast response and great support with a fan of one of my arctic liquid freezer II 360
Bought the Liquid Freezer III 360 Pro…
Bought the Liquid Freezer III 360 Pro and received a free m.2 heatsink because the motherboards stock heatsink was too tall. Support response was fast and shipping was also free, all within a couple of days. Highly recommended.
My PC is fully cooled by arctic
My PC is fully cooled by arctic. Amazing price/performance. I'm very happy with the results
I had an issue with the store where I…
I had an issue with the store where I bought the Arctic Freezer 36 Black, so I reached out to Arctic support directly. They were absolutely fantastic — they responded immediately and sent me the missing parts free of charge. Amazing customer service!
ARCTIC is amazing, I am very happy!
These guys are amazing! Support is great, very personal, very polite, they did everything to solve my problem! ARCTIC is a great brand and I enjoy all of their products that I use and was never disappointed!
incredibly fast and kind support via…
incredibly fast and kind support via email !! they reply within inutes and shipped me a replacement part for free and fixed my issue no problems. thank you !!
An accident
I accidently cut the cable on my arctic liquid freezer iii 240 argb, the all in one cable for the cpu header. I contacted Arctic de and they send me a new one free of charge. ty again for all the help
I ordered cooler and lga 1151 mounting…
I ordered cooler and lga 1151 mounting kit. Mounting kit didn't work as well as expected and guide didn't help. Mounting kit broke while I tried to install it just like guide told me to. I contacted customer support and they were very helpful and kind. They sent me new mounting kit and gave guidance how it should be installed. Original guide told to tighten screws fully but support said they don't have to be fully tightened. Customer support said that I did everything right first time so I think mounting kit provided in their website is misleading. After all I have cooler installed and it works well.
Un service impeccable
Un service impeccable. On dit souvent que la qualité prix de chez arctic est super. Mais aujourd'hui j'ai également eu besoin du SAV et tout etait impeccable. Une piece de rechange a etait envoyer sans souci. Merci beaucoup 👏
I've bought an Arctic liquid freezer…
I've bought an Arctic liquid freezer III 420 and I'm very satisfied with it.
Also, I had an issue with M.2 Ssd heatsink and Arctic provided it to me absolutely free of charge.
Also, I wanted to apply push-pull mode on my AIO and I asked their support could they send me longer screws for the additional fans and they did it.
Ausgezeichneter Service
Ausgezeichnetes Service. Ich habe ~3 Jahren nach dem Kauf einen Garantiefall gemeldet. Ein Lüfter bei meiner AIO Wasserkühlung hat am Gehäuse geschliffen. Das Ersatzteil habe ich schnell und einfach bekommen.
Top Service
After telling them that I would like to replace my cooling plate and 1 screw for my Liquid Freezer II 360 ARGB and asked for the price, they sent me 4 screws and a Replacement Kit for free! O . O
Awesome! With such an outstanding customer experience in the back I did not hesitate and ordered my LF III 360 ARGB Pro. Such a great Customer Service experience. Highly recommend Arctic, they do not leave you alone after the sale!
I have preferred the problems quickly…
I have preferred the problems quickly and more they meet them.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








