I have always had a good expierence with there customer service/support if it were an issue. General product question. Recommendations. With there quality products. The staff is courtious and willing... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Had a great customer service experience. Had an issue with the headgear on my welding helmet and they sent out another one free of charge. Unfortunately the headgear that I was sent was damaged and un... Se mere
Poor experience on the 200, the welder looks great when it arrived. Put the 2lb spool on and the wire feeding motor isn't working at all. 2weeks later after calls and multi emails, I'm shipping the un... Se mere
Great experience. Initial order was placed through website. Made some mistakes. Ordered Friday. Noticed mistakes Saturday morning. Contact through email got a response by Tuesday the following week. I... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Arccaptain provide with the high quality welding machine including MIGwelder, TIG welder, stick Welder ,plasma cutting machine and welding accessories at a a competitive prices . As a digital welding machine manufacturer, ARCCAPTAIN's mission is to let more people who love welding and have DIY welding needs use our machines and fall in love with our machines. More than 300 dealers in over 100 different countries have found success selling our welding equipment over the past two decades. At the same time, in order to ensure the quality of digital welding machines and popularize better welding technology, all our products have passed the test of TÜV&CSA witness laboratory, and we established a R&D center for welding machines.
Kontaktoplysninger
Fa Yuen Street, 5th Floor, Haojing Commercial Center, Mong Kok, Kowloon Hong Kong SAR, 999067, Mong Kok, Hong Kong
- +1 713 3526867
- willis@arccaptain.com
- arccaptain.com
4,2
God
106 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
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5 star customer service
I have been wanting to try tig welding for a long time. I did research and found Arc Captain 200P acdc welder to be the best bang for the buck.
It arrived and I had a problem with no gas flow.
I made a comment on Arccaptain Facebook page and got help from customer service the first day!
They sent me a brand new set up within 10 days!!!
Now I am tig welding and it's awesome!!!
Shout out and 5 stars to whoever is running customer service!
I know where I'm going for my next purchase. I have my eyes set on that auto helmet. Yeah!!!
11. november 2023
Uopfordret anmeldelse
Responsive customer service
Responsive customer service. You get way more product than you’re paying for
23. oktober 2023
Uopfordret anmeldelse
I reciently ran into some YouTube…
I reciently ran into some YouTube videos on YouTube. All on the Arccaptain 200P AC/DC tig welder. I have been wanting one. So I pulled the trigger. I had it in less than a week. While I was waiting I ordered the cut50 plasma cutter. They both took less than a week to get here. Let me tell you, the 200p tig, what a welder. I’m new into it, and let me tell you, what a great looking welder, and it performs awesome. After three weeks into it, and watching more videos, and talking with other menbers on the Arccaptain community page, I am putting out some great welds. I talk with Arccaptain about every night, let me tell you, great great people! I’m super happy with what I bought, and I’ll be sure to keep giving them my business. At 220 amp, the duty cycle is 60% and all the welding I have done, I never hit the duty cycle! If you’re on the fence to buy from Arccaptain, do yourself a favor, hurry and get over that fence! You will be glad you did! For a budget welder, these cannot be beat!they are a high frequency welder, and they can make lighter that way. They have some new stuff coming out next year that will be bigger and better! My hats off to such a great company if Arccaptain!
They are trying to reach a community of welders who can’t go out and spend 3-6 grand on a welder, when theirs will do anything my millermatic 252 will do.
24. september 2023
Uopfordret anmeldelse
Affordable and great quality and amazing customer service
First off I would like to say that the customer service is absolutely amazing. If I have a question they get right back with me quickly and second off the mig 200 Welder that I got first impression is a very nice Welder if your like me and you like to save money But still want a very good Welder then I suggest arccaptain welders , this company, hands-down is the place that I’ll go to for my welding needs affordable and great quality products and great customer service and the welder is great for what I need I race dirt track modifieds so I’m always needing to fix something with a welder and this was a perfect match for what I needed. I can put it in my trailer and use it at the dirt tracks for repairs and not only that it’s not heavy I love that about it and it welds great also and there welding helmets I wasn’t expecting it to look as good as what it does. It’s a very good quality welding helmet. I am super impressed with it. And it works great Don’t hesitate to buy one of their welders or any of their products you will not regret it.
25. september 2023
Uopfordret anmeldelse
Besvarelse fra Arccaptain
Thank you very much for your recognition and trust in the arccaptain brand. We will continue to work hard to provide customers with quality services.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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