Aquaroc Anmeldelser 

154
•
TrustScore 5 ud af 5

4,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Purchased the Kensington vanity and very good quality super pleased. Not only that but we had an accident with the sink cap (our fault) and the customer service has been incredible. Highly recomme... Se mere

Bedømt til 5 ud af 5 stjerner

I have recently purchased 2 vanities and an LED mirror from aquaroc. Everything arrived very promptly and in great condition, the customer service team were great also organising samples and deal... Se mere

Bedømt til 5 ud af 5 stjerner

Aquaroc have some stunning products, which are of premium quality - we will soon be posting some images on Socials as part of a major property renovation/build project. We purchased a number of sinks... Se mere

Bedømt til 5 ud af 5 stjerner

Not always comfortable with online purchasing on higher end products, especially furniture as a lot can go wrong. In the real world, things do go wrong and a company can be judged by how they rea... Se mere

Virksomhedsoplysninger

  1. Badeværelsesrenovering

Skrevet af virksomheden

Aquaroc specialises in designing and creating exquisite bathrooms with our own bespoke stone resin material. Our products are renowned for their high-quality finish, innovative design, and overall unrivaled range. We are a proud British brand with a global reputation of excellence for our outstanding products and customer service. The exquisite collections we bring to our clients offer contemporary and timeless designs to fit every bathroom. Our stone baths come in a vast array of finishes and shapes, giving your home a spa-like feel. Why not pair your new bath with a matching stone basin to elevate your bathroom interior? Our individually handcrafted products can be perfectly complemented with our range of sleek vanity units and bathroom accessories. Our team of specialists are here to help you perfect the plans for your own bathroom as well as commercial bathroom projects. The Aquaroc team has expert knowledge and an abundance of design inspiration that will help you make that dream bathroom a reality. Why not contact us today to see how we can collaborate with you.


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

154 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(154)

74 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Ordered walnut vanity unit on Sunday…

Ordered walnut vanity unit on Sunday and it arrived on two days later. When I questioned delivery Mark was very helpful to ensure item arrived on time. Great personal service which is a rarity these days.

13. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

High-end Development

We recently completed a high-end development of 6 units and sourced over 25 products from Aquaroc through Mark. The quality and design were exceptional throughout. We used a range of items including Apollo matte black freestanding stone basins, Rotunda fluted vanity units in matte grey, Puro vanity units, Belgravia double vanity units in warm grey, and Lumiere backlit demister mirrors. Everything was delivered to a high standard and exceeded expectations. Would definitely use again, highly recommend Mark and his team.

14. maj 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Product arrived damaged

Product arrived damaged. Offered to replace the item in the end but refused any compensation despite delaying the bathroom. Rang customer service and Mark (owner) shouted at me down the phone and spoke over me - not a great experience all round.

9. maj 2025
Uopfordret anmeldelse
Aquaroc-logo

Besvarelse fra Aquaroc

Dear Charlie,

Thank you for taking the time to share your feedback. We genuinely regret any inconvenience you may have encountered.

However, we are somewhat surprised by the nature of your review, as you informed us of the damaged unit on Friday, May 9th, and we ensured a replacement was promptly delivered to you on Monday 12th of May.

Your satisfaction is our priority, and we are committed to resolving any issues swiftly. Please don’t hesitate to contact us should you require any further assistance.

Warm regards,

Aquaroc

Bedømt til 5 ud af 5 stjerner

Great experience with Aquaroc

Got black 1400 mm Belgravia II vanity unit with 1400 mm oval brushed gold mirror and black wall hung cabinet, Cabinet got damage during transportation. Mark sent the brand new one. Bathroom looks absolutely stunning,

7. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Stunning products & even better customer service!

I ordered a Lumiere Backlit & Demister Oval Mirror. Absolutely stunning product, so well made and looks even better than the online photos! I had a few queries about ordering the correct mirror for our bathroom and Aquaroc staff were so helpful and answered all my questions. Aquaroc customer service and after care is brilliant! Thank you so much and I will definitely purchase from Aquaroc again and recommend.

28. februar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Walnut Belgravia II vanity unit

I bought a walnut Belgravia II vanity unit and am thrilled with it. Beautifully crafted, carefully and securely packaged and it is the hero piece for our renovated bathroom.
Mark Tones and his team went above and beyond with their customer service too, I highly recommend both the unit and the business.

10. februar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Beautiful!

Beautiful products delivered in super fast time; CEO Mark went above and beyond to support us.

Would highly recommend!

17. januar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Good firm, great products, personal service

For bathrooms refurb we decided on stone basin/vanities and had requested samples from three online companies; of these Aquaroc was actually the only one that sent samples accurately matching our request. We went ahead and ordered Novello & Kensington units plus illuminated mirrors from Aquaroc and have been really pleased with the products and customer service. The lead time was as described, the delivery came within the window promised, units were very well protected by packaging, and on unpacking we were very pleased with excellent design and build quality. Following installation we have been enjoying using these units and mirrors and delighted with how nicely everything works and feels. Congrats to folks at Aquaroc for an excellent operation.

2. januar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

What an amazing company

What an amazing company! They have been so helpful from start to finish! Their products are amazing! Cannot recommend highly enough. If you want highly quality products with amazing service, you 100% need to use aquaroc.

30. december 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I love my Aquaroc Bath! Great Company to deal with.

I absolutely love my Aquaroc Bath and basins. Everyone comments on them and how beautiful they are and the service I got from Mark was brilliant. Always quick to reply or answer the phone, keeping me updated and great after service too. I would highly recommend this company.

23. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fabulous products!

Fabulous products!
Recommended by a friend. Ordered all sinks from Aquaroc. Misplaced the click clack waste so had to contact customer service who despatched me a replacement the next day. Great company to deal with

18. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Mark & his team have delivered…

Mark & his team have delivered excellent customer service. Beautiful bath and vanities - quick lead times and efficient service. We had a small issue which was resolved immediately and I think this shows good customer service

3. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great bath and great service

Had a great experience with Mark and the aquaroc team for our bathroom project... excellent customer service in fielding questions and our new bath was dispatched right away. Top quality stone bath.. we ordered a 1600 Portofino and really happy with it.

8. juli 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Delighted with our luxury bath & sinks

We looked at so many options for the bathrooms as part of our renovation but kept coming back to AquaRoc because we loved the design.
Samples were beautifully packaged and prompt to arrive and we were able to talk to the company to double check everything prior to making our order.

We really are delighted w everything we have ordered! Our bath is a real statement piece and our sinks are just stunning.
They arrived in a super secure packaging with personalised labels for ease of identification.

We have just ordered some of the backlit mirrors to finish the look and will definitely recommend AquaRoc.

1. april 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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