Purchased the Kensington vanity and very good quality super pleased. Not only that but we had an accident with the sink cap (our fault) and the customer service has been incredible. Highly recomme... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have recently purchased 2 vanities and an LED mirror from aquaroc. Everything arrived very promptly and in great condition, the customer service team were great also organising samples and deal... Se mere
Aquaroc have some stunning products, which are of premium quality - we will soon be posting some images on Socials as part of a major property renovation/build project. We purchased a number of sinks... Se mere
Not always comfortable with online purchasing on higher end products, especially furniture as a lot can go wrong. In the real world, things do go wrong and a company can be judged by how they rea... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Aquaroc specialises in designing and creating exquisite bathrooms with our own bespoke stone resin material. Our products are renowned for their high-quality finish, innovative design, and overall unrivaled range. We are a proud British brand with a global reputation of excellence for our outstanding products and customer service. The exquisite collections we bring to our clients offer contemporary and timeless designs to fit every bathroom. Our stone baths come in a vast array of finishes and shapes, giving your home a spa-like feel. Why not pair your new bath with a matching stone basin to elevate your bathroom interior? Our individually handcrafted products can be perfectly complemented with our range of sleek vanity units and bathroom accessories. Our team of specialists are here to help you perfect the plans for your own bathroom as well as commercial bathroom projects. The Aquaroc team has expert knowledge and an abundance of design inspiration that will help you make that dream bathroom a reality. Why not contact us today to see how we can collaborate with you.
Kontaktoplysninger
66 Church St, TS24 7DN, Hartlepool, Storbritannien
- 020 3488 5937
- info@aquaroc.com
- aquaroc.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Stunning products and great customer…
Stunning products and great customer service. Many thanks
Ordered walnut vanity unit on Sunday…
Ordered walnut vanity unit on Sunday and it arrived on two days later. When I questioned delivery Mark was very helpful to ensure item arrived on time. Great personal service which is a rarity these days.
High-end Development
We recently completed a high-end development of 6 units and sourced over 25 products from Aquaroc through Mark. The quality and design were exceptional throughout. We used a range of items including Apollo matte black freestanding stone basins, Rotunda fluted vanity units in matte grey, Puro vanity units, Belgravia double vanity units in warm grey, and Lumiere backlit demister mirrors. Everything was delivered to a high standard and exceeded expectations. Would definitely use again, highly recommend Mark and his team.
Product arrived damaged
Product arrived damaged. Offered to replace the item in the end but refused any compensation despite delaying the bathroom. Rang customer service and Mark (owner) shouted at me down the phone and spoke over me - not a great experience all round.

Besvarelse fra Aquaroc
Great service
The service is super speedy and very helpful. The wall hung vanity unit is beautiful and I'm so pleased with the quality
Great experience with Aquaroc
Got black 1400 mm Belgravia II vanity unit with 1400 mm oval brushed gold mirror and black wall hung cabinet, Cabinet got damage during transportation. Mark sent the brand new one. Bathroom looks absolutely stunning,
Stunning products & even better customer service!
I ordered a Lumiere Backlit & Demister Oval Mirror. Absolutely stunning product, so well made and looks even better than the online photos! I had a few queries about ordering the correct mirror for our bathroom and Aquaroc staff were so helpful and answered all my questions. Aquaroc customer service and after care is brilliant! Thank you so much and I will definitely purchase from Aquaroc again and recommend.
Walnut Belgravia II vanity unit
I bought a walnut Belgravia II vanity unit and am thrilled with it. Beautifully crafted, carefully and securely packaged and it is the hero piece for our renovated bathroom.
Mark Tones and his team went above and beyond with their customer service too, I highly recommend both the unit and the business.
Beautiful!
Beautiful products delivered in super fast time; CEO Mark went above and beyond to support us.
Would highly recommend!
Good firm, great products, personal service
For bathrooms refurb we decided on stone basin/vanities and had requested samples from three online companies; of these Aquaroc was actually the only one that sent samples accurately matching our request. We went ahead and ordered Novello & Kensington units plus illuminated mirrors from Aquaroc and have been really pleased with the products and customer service. The lead time was as described, the delivery came within the window promised, units were very well protected by packaging, and on unpacking we were very pleased with excellent design and build quality. Following installation we have been enjoying using these units and mirrors and delighted with how nicely everything works and feels. Congrats to folks at Aquaroc for an excellent operation.
What an amazing company
What an amazing company! They have been so helpful from start to finish! Their products are amazing! Cannot recommend highly enough. If you want highly quality products with amazing service, you 100% need to use aquaroc.
Recently purchased a vanity unit and I…
Recently purchased a vanity unit and I can’t praise mark enough for his ability to deliver great customer service, not to mention the unit is stunning too. Would definitely purchase from Aquaroc again!
I love my Aquaroc Bath! Great Company to deal with.
I absolutely love my Aquaroc Bath and basins. Everyone comments on them and how beautiful they are and the service I got from Mark was brilliant. Always quick to reply or answer the phone, keeping me updated and great after service too. I would highly recommend this company.
The highest quality products and bar…
The highest quality products and bar far the best customer service you will find, can’t recommend highly enough.
Fabulous products!
Fabulous products!
Recommended by a friend. Ordered all sinks from Aquaroc. Misplaced the click clack waste so had to contact customer service who despatched me a replacement the next day. Great company to deal with
Mark & his team have delivered…
Mark & his team have delivered excellent customer service. Beautiful bath and vanities - quick lead times and efficient service. We had a small issue which was resolved immediately and I think this shows good customer service
Beautiful product and great customer servic
Wonderful experience all round. Mark was very helpful in regards to delivery and answering any questions I had. The quality of the vanity unit I ordered is exceptional. So many compliments and it’s the focal point of my bathroom.
Great bath and great service
Had a great experience with Mark and the aquaroc team for our bathroom project... excellent customer service in fielding questions and our new bath was dispatched right away. Top quality stone bath.. we ordered a 1600 Portofino and really happy with it.
Very satisfied costumer.Great service
Very satisfied costumer.Great service. Beautifully executed Kensington vanity unit,well worthy waiting little bit longer. Highly recommended. Thank you Mark.
Marzena&Neil
Delighted with our luxury bath & sinks
We looked at so many options for the bathrooms as part of our renovation but kept coming back to AquaRoc because we loved the design.
Samples were beautifully packaged and prompt to arrive and we were able to talk to the company to double check everything prior to making our order.
We really are delighted w everything we have ordered! Our bath is a real statement piece and our sinks are just stunning.
They arrived in a super secure packaging with personalised labels for ease of identification.
We have just ordered some of the backlit mirrors to finish the look and will definitely recommend AquaRoc.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







