Aquaroc Anmeldelser 

154
•
TrustScore 5 ud af 5

4,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Purchased the Kensington vanity and very good quality super pleased. Not only that but we had an accident with the sink cap (our fault) and the customer service has been incredible. Highly recomme... Se mere

Bedømt til 5 ud af 5 stjerner

I have recently purchased 2 vanities and an LED mirror from aquaroc. Everything arrived very promptly and in great condition, the customer service team were great also organising samples and deal... Se mere

Bedømt til 5 ud af 5 stjerner

Aquaroc have some stunning products, which are of premium quality - we will soon be posting some images on Socials as part of a major property renovation/build project. We purchased a number of sinks... Se mere

Bedømt til 5 ud af 5 stjerner

Not always comfortable with online purchasing on higher end products, especially furniture as a lot can go wrong. In the real world, things do go wrong and a company can be judged by how they rea... Se mere

Virksomhedsoplysninger

  1. Badeværelsesrenovering

Skrevet af virksomheden

Aquaroc specialises in designing and creating exquisite bathrooms with our own bespoke stone resin material. Our products are renowned for their high-quality finish, innovative design, and overall unrivaled range. We are a proud British brand with a global reputation of excellence for our outstanding products and customer service. The exquisite collections we bring to our clients offer contemporary and timeless designs to fit every bathroom. Our stone baths come in a vast array of finishes and shapes, giving your home a spa-like feel. Why not pair your new bath with a matching stone basin to elevate your bathroom interior? Our individually handcrafted products can be perfectly complemented with our range of sleek vanity units and bathroom accessories. Our team of specialists are here to help you perfect the plans for your own bathroom as well as commercial bathroom projects. The Aquaroc team has expert knowledge and an abundance of design inspiration that will help you make that dream bathroom a reality. Why not contact us today to see how we can collaborate with you.


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

154 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(154)

74 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Just finished renovating one of the…

Just finished renovating one of the bathrooms in our property and ordered the Kensington sink unit from Aquaroc. It’s absolutely beautiful and finishes the bathroom off perfectly . The quality is fantastic and delivery was swift and efficient .
Unfortunately our plumber damaged it upon installation but Mark has been extremely helpful in replacing the damaged part.
Highly recommmed and will definitely be using Aquaroc again for our next 3 bathroom renovations .0

2. november 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Received a damaged unit which I paid…

Received a damaged unit which I paid £900 for Aquaroc refused to replace , please avoid

15. oktober 2025
Uopfordret anmeldelse
Aquaroc-logo

Besvarelse fra Aquaroc

Dear Grzegorz Kepinski ,

Thank you for taking the time to share your feedback with us. We truly appreciate your honesty, and we’re genuinely sorry to hear about your experience.

We understand that you received and signed for your order, and we note that you disposed of all the packaging, which suggests you must have been initially satisfied with your purchase. However, as outlined in our policies, we kindly ask customers to inspect their order upon delivery and report any issues or faults within 14 days, while retaining the original packaging. This allows us to thoroughly investigate and resolve concerns promptly.

We regret that we didn’t hear from you sooner, as this would have given us the opportunity to address the matter immediately. The scratch was only brought to our attention three weeks later, and we want you to know that we take every concern seriously. Our Managing Director has already reached out to you directly to explore a positive resolution, as your satisfaction is our top priority.

At Aquaroc, we pride ourselves on going above and beyond in our packaging to ensure the safe delivery of every item. While we strive for perfection, we recognise that sometimes things fall short of expectations, and we deeply regret any inconvenience this has caused you.

Please don’t hesitate to reach out if there’s anything further we can do to assist you. We’re committed to making this right for you.

Warm regards,
Aquaroc
Customer services
info@aquaroc.com
020 3488 5937

Bedømt til 5 ud af 5 stjerner

Excellent customer service

Excellent company with a superb customer service. There was a problem with my order and they sorted in minutes. I have ordered a few things from them and all their products are of high quality. The real product is as pretty as the images from their website.

13. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

5 star company

5 star company! I had a problem with my cabinet wall and got replaced within 24 hours! Excellent customer service, professional staff and quick to reply to all my enquiries.
Products are of excellent quality, definitely the best in the market!!
I cannot recommend this company enough!! Thank you very much!!
From a very happy customer

26. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Professional, supportive service, stunning bath!!

If only I had found Aquaroc first! We had been messed around by a previous company promising delivery and continually coming up with excuses delaying our project - the customer service from Aquaroc was second to none, their products are beautiful quality and they are very clear regarding delivery which was seamless!! Priced competitively for a stunning product, hugely helpful and supportive throughout the process- I could not recommend them more highly!!

20. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I have order a few items from Aquaroc &…

I have order a few items from Aquaroc & I can say they are very competitive when it comes to price and quality of product is some of the best i have seen. The staff are professional & responsive with any questions you may have. Delivery arrived on time and within 3 working days form order.

Honestly a great company to deal with with great products highly recommend to anyone. 10/10

19. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

excellent

excellent, top quality product and also the same for customer service and communication. Mark the owner also emailed me personally to keep me up to date with the order.

1. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Vanity and sink unit.

Ordered my sink and vanity online took a gamble gamble paid off product was stunning very unique sets the bathroom off lovely also Aquaroc went extra mile with extra part needed and delivered within 24 hours thank you would highly recommend this company fast delivery.

5. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great product and customer service

Love our bath! Excellent customer service and super helpful when we contacted them 2 years down the line with an issue related to the plug seal. Sent us a whole new plug out free of charge. Could not ask for more - thank you. Would definitely recommend.

6. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Aquaroc delivered on their promise

Aquaroc delivered the wrong mirror and our builder installed it. I contacted their CX team and they got a replacement to us immediately. It was just a mix up on the labelling of the box, but I was really pleased with the way they handled it and with the mirror itself. Great service in my book.

27. juni 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Outstanding quality and design

Outstanding quality and design. Looks great now it’s in and is equivalent to similar product 2-3x the price. Excellent customer service from initial enquiry, through installation and follow up. No niggles from me and therefore highly recommend. P

30. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent products, Fantastic service.

Excellent products, Fantastic service. I’ve been in property for 25 years and can honestly say the bathroom furniture is beautiful. It’s exactly what one would expect from a high end bathroom shop - So glad I found you and will certainly be using you again and again.

18. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Stunning products fantastic customer care

Absolutely stunning products
.Amazing customer service.
I bought the Kensington 1400 double vanity and the lumier back lit mirror which are both better than they look online. The quality and craftsmanship is beautiful. They both arrived very quickly and really well packaged. Ive recommended them to all my friends and family. My daughter loved them so much she’s just remodelled her bathroom using the Kensington wall hung version which is also stunning and the lumier mirror.
Also want to thank Aime for her great customer service for kindly arranging a replacement door front after I accidentally damaged it.
Great company will definitely order again when I redo my other bathroom.
Thanks again

4. juni 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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