We were able to track the engineers progress prior to him arriving at our address which was helpful. The repair was carried out quickly, efficiently and in a friendly manner. No mess, very... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Called to let me know when he would be arriving to fix my appliances. Was on time. Very polite & professional. Fixed the issues on both appliances. Cleaned up at back of himself. Let me know he had... Se mere
Virksomheden har svaret
I've been with appliance serve for quite a long time, they have been brilliant in replacing my old appliances. And Josie one of the appliance serve staff that i talked to, was very helpful and profess... Se mere
Virksomheden har svaret
Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful. Scott who came to fix washing machine w... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
Kontaktoplysninger
3 Poole Road, BH2 5QL, Bournemouth, Storbritannien
- 0800 411 8899
- info@applianceserve.co.uk
- applianceserve.co.uk
4,7
Fremragende
678 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good to speak to someone not ai
Good to speak to someone not ai , who was very clear and helpfull, in sorting everything out .
17. september 2025
Besvarelse fra ApplianceServe
Hi Richard,
We know how important it is to have clear communication with customers in order to help, so we appreciate this.
Many thanks
Justin
Great Service!!
The engineer turned up, he was smart, well mannered, polite.
He listened to what I said about the problem, then set about fixing it.
He spent 20/25 minutes fixing it, then came back to me to report his findings.
The machine is now running superb.
Huw, was fantastic and a highlight for your company.
All was cleaned up and replaced, and he took time to show me it was operating correctly.
A first class service and a5 star service from Appliance Serve!
Thank you!
13. september 2025
Uopfordret anmeldelse
Besvarelse fra ApplianceServe
Hi,
We are happy that your appliance could be fixed, and in a timely manner!
Many thanks
Justin
Excellent service!!
I have used this company for a few years now. Excellent service, helpful and courteous staff and great prices for the cover they provide. No call out or repair charges and if they can't fix the appliance they replace, like for like. Cannot fault them and happy to recommend -))
15. september 2025
Besvarelse fra ApplianceServe
Hi Brett,
We are very thankful for your loyalty, and we're always on hand to help whenever you need us.
Many thanks
Justin
Great Service with call back
I phoned Appliance Serve this morning to report that my TV had no vision, just sound. I was called back by Alicia, who was very helpful indeed. She was very pleasant and understanding and took all the details needed. 10/10
15. september 2025
Uopfordret anmeldelse
Besvarelse fra ApplianceServe
Hi Michael,
We are delighted we could be of assistance!
Many thanks
Justin
Besvarelse fra ApplianceServe
Hi,
We are thankful for the positive feedback, this helps us to continue delivering this service.
Many thanks
Justin
Bee was so nice and caring she found me…
Bee was so nice and caring she found me details and dhe going go pass to next level but show really care and concern for me after a stressful morning of dealing with a fire in my kitchen .
10. september 2025
Uopfordret anmeldelse
Besvarelse fra ApplianceServe
Hi Elaine,
We are glad we could help, after what must've been a stressful event.
Many thanks
Justin
Friendly and efficient service.
8. september 2025
Besvarelse fra ApplianceServe
Hi Leigh,
We really appreciate you taking the time to leave feedback!
Many thanks
Justin
Highly recommend but take a bit longer
I would recommend but I think thy took 2 weeks I was without a hoover
3. september 2025
Uopfordret anmeldelse
Besvarelse fra ApplianceServe
Hi Zenab,
We are very sorry you had to wait a little bit for your repair. We
appreciate your feedback.
Many thanks
Justin
The engineer came in good time
The engineer came in good time, was polite and friendly. Worked quickly to resolve my problem.
3. september 2025
Besvarelse fra ApplianceServe
Hi Joy,
We are thrilled the engineer could resolve the issue!
Many thanks
Justin
Got callback in 15 mins
Got callback in 15 mins
Appointment booked within 48 hrs Janis came on time was friendly and knowledgeable
28. august 2025
Uopfordret anmeldelse
Besvarelse fra ApplianceServe
Hi Gary,
We are really pleased that the service provided went smoothly!
Many thanks
Justin
Miele washing machine repair
Waited a week after first contact which was acceptable, great communication from the contacted repairer, Moor to Sea. Paul arrived and was able to repair a hose that had come astray beneath my washing machine. Great service and highly recommended.
28. august 2025
Uopfordret anmeldelse
Besvarelse fra ApplianceServe
Hi,
We are delighted that your Washing Machine was able to be repaired!
Many thanks
Justin
Able to sort out the problem and solve…
Able to sort out the problem and solve it very quickly. Good efficient service.
18. august 2025
Besvarelse fra ApplianceServe
Hi,
We are delighted we could resolve the issue in a timely manner!
Many Thanks
Justin
It was very quick and got sorted well
15. august 2025
Besvarelse fra ApplianceServe
Hi Mrs Smith,
We are glad to hear you experienced a speedy service!
Many thanks
Charley
Very helpful
I called the customer service department today.
TJ was extremely helpful and quickly sorted out my request.
22. august 2025
Uopfordret anmeldelse
Besvarelse fra ApplianceServe
Hi Katharine,
We are pleased to hear that TJ provided a great service! Thank you for your review.
Many thanks
Charley
Besvarelse fra ApplianceServe
Hi David,
We are pleased to hear you had a positive experience!
Many thanks
Charley
Very good service
Professional, helpful, friendly, and responsive to your requests quickly.
21. august 2025
Uopfordret anmeldelse
Besvarelse fra ApplianceServe
Hi Janice,
We are delighted to hear the service was a positive one!
Many thanks
Replacing fridge freezer ppy with service just disappointed…
Happy with service just disappointed that paying every month for insurance then having to pay more to get item replaced to same as I had
11. august 2025
Besvarelse fra ApplianceServe
Hi Pamela,
We are appreciative of the feedback, and are pleased you did get a replacement.
Many thanks
Excellent service
Excellent once you get through to talk to someone about your problem the engineer Patrick friendly and polite fixed my dishwasher no problem
My cleaner was felt unrepairable so I was given a choice of 2 cleaners to choose from and it arrived the next day
15. august 2025
Besvarelse fra ApplianceServe
Hi Diane,
We are delighted we could organise you a replacement Dishwasher.
Many thanks
Repairs team
Bask was very helpful and polite excellent service thank you
12. august 2025
Uopfordret anmeldelse
Besvarelse fra ApplianceServe
Hi,
We are thankful for this feedback & glad we could be of help!
Many thanks
Good customer service
Basak was very friendly and assisted me with my query.
11. august 2025
Uopfordret anmeldelse
Besvarelse fra ApplianceServe
Hi Mohammed,
We are delighted Basak could assist you.
many thanks
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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