We were able to track the engineers progress prior to him arriving at our address which was helpful. The repair was carried out quickly, efficiently and in a friendly manner. No mess, very... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Called to let me know when he would be arriving to fix my appliances. Was on time. Very polite & professional. Fixed the issues on both appliances. Cleaned up at back of himself. Let me know he had... Se mere
Virksomheden har svaret
I've been with appliance serve for quite a long time, they have been brilliant in replacing my old appliances. And Josie one of the appliance serve staff that i talked to, was very helpful and profess... Se mere
Virksomheden har svaret
Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful. Scott who came to fix washing machine w... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
Kontaktoplysninger
3 Poole Road, BH2 5QL, Bournemouth, Storbritannien
- 0800 411 8899
- info@applianceserve.co.uk
- applianceserve.co.uk
4,7
Fremragende
678 anmeldelser
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Har besvaret 100 % af deres negative anmeldelser
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Friendly and competent engineer
The engineer was friendly and competent. Unfortunately my fridge freezer was found to be not repairable but he explained the process going forward for me to get a replacement.
11. november 2025
Uopfordret anmeldelse
Besvarelse fra ApplianceServe
Hi Wendy,
We hope your replacement can be organised and received as soon as possible!
Many thanks
Justin
Had a tex telling me arrival of…
Had a tex telling me arrival of engineer on time great service as always repair complete very happy with the service provided
23. oktober 2025
Besvarelse fra ApplianceServe
Hi Lynne,
We know how important it is to keep you updated, so we're pleased to hear this feedback!
Many thanks
Justin
Basak was excellent today and helped me…
Basak was excellent today and helped me sort my problems with clear instructions for the next step
28. oktober 2025
Uopfordret anmeldelse
Besvarelse fra ApplianceServe
Hi Kathy,
We are delighted we could help you with you query.
Many thanks
Justin
Washing machine repair
Appliance serve are easy to contact, helpful and quick to arrange repairs. Very pleased.
16. oktober 2025
Uopfordret anmeldelse
Besvarelse fra ApplianceServe
Hi Janette,
We're happy we could help repair your appliance.
Many thanks
Justin
Besvarelse fra ApplianceServe
HI,
We are always here if you need us. Please doesn't hesitate to contact us by email info@applianceserve.co.uk
Many thanks
Justin
Tumble dryer was quite old and took 3…
Tumble dryer was quite old and took 3 weeks to locate parts, but that was done and repair carried out.
17. oktober 2025
Besvarelse fra ApplianceServe
Hi Michael & Tracey,
Thank you for your review. Older parts can unfortunately be harder to source, though we are pleased you are now back up and running.
Kind regards
Charley
My Bosch
I didn’t receive a new appliance!
My appliance fridge freezer was repaired
The engineer was professional polite and did a good job
Just regret not asking him other questions about the chilling function of my fridge.
15. oktober 2025
Besvarelse fra ApplianceServe
Hi Julia,
We are pleased that your fridge freezer could be repaired!
Many thanks
Justin
Called to report problem with washing…
Called to report problem with washing machine. Spoke to Silvia very pleasant and helpful, arranged for me to receive a call from an engineer to arrange visit. Received a call 2 hours later very pleased with service
10. oktober 2025
Uopfordret anmeldelse
Besvarelse fra ApplianceServe
Hi Karen,
We're delighted that you were happy with the service provided.
Many thanks
Justin
Besvarelse fra ApplianceServe
Hi,
We really appreciate you taking the time to leave your review.
Many thanks
Justin
Quick and efficient
7. oktober 2025
Besvarelse fra ApplianceServe
Hi Helen,
We're delighted you've been happy with the service.
Many thanks
Justin
The engineer Dave arrived in the…
The engineer Dave arrived in the specified timeframe. Completed the job and tested the appliance, very pleasant and professional
7. oktober 2025
Uopfordret anmeldelse
Besvarelse fra ApplianceServe
Hi Heather
We are thrilled that Dave could complete the job, fixing your appliance!
Many thanks
Justin
Very helpful and reliable.
30. september 2025
Besvarelse fra ApplianceServe
Hi Rosamund,
We are delighted we could help you in your query!
Many thanks
Justin
The admin and problem recording was…
The admin and problem recording was excellent.
Like for like means something different to Appliance serve as its cost me £485 to get a truely like for like appliance.Appliance Serve knew what they were insuring for the years of payment. When a genuine claim arrives they have suddenly moved the goal posts and limits apply. Fair! - hardly.
Delivery arranged then cancelled on day of due delivery due to “unforeseen circumstances”
Is this good enough? - hardly.
When will the machine be delivered ! - anyone’s guess.
25. september 2025
Over all good service just wish removable and deliverable was more affordable.
Just wish that removable and new item was more affordable
23. september 2025
Besvarelse fra ApplianceServe
Hi Elizabeth,
We appreciate this feedback very much.
Many thanks
Justin
The service i received was brilliant
The service i received was brilliant, The amount of time it took the engineer to fix my washer was so quick.
19. september 2025
Uopfordret anmeldelse
Besvarelse fra ApplianceServe
Hi David,
We are delighted to hear your washer could be fixed.
Many thanks
Justin
Well informed of every step
Well informed of every step. Polite, friendly and professional. Repair carried out quickly and efficiently.
18. september 2025
Besvarelse fra ApplianceServe
Hi David,
We are delighted you were happy with your repair!
Many thanks
Justin
All very easy and well happy with their…
All very easy and well happy with their service 👍👍👍
12. september 2025
Besvarelse fra ApplianceServe
Hi,
We are pleased you're satisfied with the service provided!
Many thanks
Justin
A great service
A great service. Little wait for parts, but sorted now. Brilliant communication.
18. september 2025
Uopfordret anmeldelse
Besvarelse fra ApplianceServe
Hi Lynn,
We appreciate this feedback, thank you for being with Appliance Serve.
Many thanks
Justin
Found every one helpful and efficient
19. september 2025
Besvarelse fra ApplianceServe
Hi Ellen,
We are delighted you were happy with the service!
Many thanks
Justin
Our Fridge freezer went in the 3/9/25…
Our Fridge freezer went in the 3/9/25 repair s came out on the Saturday tried to fix the problem only to realise the motor was gone and needed replacing. Parts on order and was fixed on the 16/9/25. All up and working, very efficient services.
4. september 2025
Uopfordret anmeldelse
Besvarelse fra ApplianceServe
Hi,
We appreciate you taking the time to leave us a review on your repair experience.
Many thanks
Justin
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