Parts availability and speed of service were excellent. Needed a new "spring" for the 3 buttons on front of a UBOVF60. Ordered 3 as they seem to be easily damaged and because postage was circa £16.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My order delivered by next day, so very prompt and ordering very simple. Unfortunately, have been let down by qualified electrician so have been unable to see how well the replacement item works yet.
Exactly what we needed, it's excellent to be able to find the extractor fan motor to do a repair instead of having to buy a whole new cooker extractor hood. Great price and fast delivery!
Purchased some items from the website to repair my oven. No receipt received. Waited several weeks with no delivery or even any confirmation. Left several emails on the website but no response. Can... Se mere
Virksomhedsoplysninger
Om Apelson Appliances UK Ltd
Skrevet af virksomheden
Your kitchen deserves the best care. At Apelson, we take pride in providing appliance repairs that are efficient and dependable.
- Trained engineers with hands-on experience
- Repairs carried out using original manufacturer parts
- Easy booking and helpful guidance
- Solutions tailored to your needs
Our team is always ready to bring peace of mind back to your home.
Kontaktoplysninger
Storbritannien
- apelson.co.uk
4,2
God
357 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 51 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Process of ordering replacement cooker…
Process of ordering replacement cooker hood filters was relatively straightforward although due to a slight complication towards the e d of the order I received two items in the end
2. juli 2025
Besvarelse fra Apelson Appliances UK Ltd
Thankyou for your feedback, if you have any issues with your order please email service2@apelson.co.uk and we will be happy to assist!
Besvarelse fra Apelson Appliances UK Ltd
Thankyou for your feedback, happy to hear you were satisfied with your order!
The parts ordered were the wrong type …
The parts ordered were the wrong type due to the supplier giving the wrong model number.
Apelson we're extremely helpful in sorting the problem.
First class service.
30. september 2025
Besvarelse fra Apelson Appliances UK Ltd
Thankyou for your feedback, happy we could help in getting this resolved for you!
Apelson oven is not reliable
Apelson oven is not reliable.
Broke within the first year and needed replacing. Due to a faulty fan. This oven is now less than 2 years old and a similar issue but company claim this is not covered under warranty. I would not recommend!
29. september 2025
Uopfordret anmeldelse
Besvarelse fra Apelson Appliances UK Ltd
I am sorry to hear you are not happy with your product. If the appliance is under 2 years old it will still be covered under the warranty, if you email service2@apelson.co.uk with your proof of purchase or warranty certificate we can look into this for you!
Quick delivery
Quick delivery. Filters for my cookerhood were excellent and fit perfectly.
5. juni 2025
Besvarelse fra Apelson Appliances UK Ltd
Thankyou for your feedback, glad to hear you was happy with the service!
Customer service fantasma
Como quien contesta desde apelson appliances uk ltd a los comentarios en trustpilot es un "no reply" user vuelvo a escribir otro comentario.
La pagina "customer service" de esa empresa no existe o esta tan oculta que no es posible acceder a ella.
hagan el favor de poner un link directo a "customer service" en sus respuestas que aparezcan en trustpilot.
Como ustedes me confirman apelson españa y apelson uk son del mismo grupo industrial cna group, la indolente política comercial de ese grupo industrial no hace sino confirmar mi opinión de que ignoran olímpicamente al consumidor escudándose en que son empresas "independientes"
24. september 2025
Uopfordret anmeldelse
Besvarelse fra Apelson Appliances UK Ltd
Apelson Appliances UK Ltd operates as a standalone UK-based part of CNA Group. Unfortunately, we do not have access to customer service information or records from the Spanish branch, so we are unable to assist directly with your request.
For support, you will need to contact the CNA Group / Apelson team in Spain, as they handle customer service queries.
https://www.cata.com/en-mt/customer-service/
Besvarelse fra Apelson Appliances UK Ltd
Thankyou for your feedback, happy you were pleased with the service!
Very good price for decent item
Very good price for decent item , well packed and quick delivery , would buy from seller again and recommend to all
24. august 2025
Besvarelse fra Apelson Appliances UK Ltd
Thankyou for your feedback, happy to hear you were pleased with the service and your order!
Catalogue of errors
Firstly, the wrong part was sent so I returned it and my money was not refunded. Then, the 'correct' part was not available for months and when it was, it was sent too. Again, the wrong part. And now, after almost a year of waiting, I've given up and decided to scrap the wine fridge and buy another, and it won't be an Appelson.
24. september 2024
Besvarelse fra Apelson Appliances UK Ltd
i am sorry to hear of the issues with your order and that you never received your refund or the correct part. If you can please email service2@apelson.co.uk with your details i can get this looked into and resolved for you.
Besvarelse fra Apelson Appliances UK Ltd
Thankyou for your feedback, happy you were pleased with your order!
Besvarelse fra Apelson Appliances UK Ltd
Thankyou for your feedback, glad you was happy with your order!
very prompt and professional help
23. januar 2025
Besvarelse fra Apelson Appliances UK Ltd
Thankyou for your feedback, happy we could help!
Besvarelse fra Apelson Appliances UK Ltd
Thankyou for your feedback, we are happy you were satisfied with your order!
Easy purchase & Fast delivery.
16. september 2025
Besvarelse fra Apelson Appliances UK Ltd
Thankyou for your feedback, glad you were happy with the service!
Item easy to find purchace and arrived…
Item easy to find purchace and arrived quickly
9. september 2025
Besvarelse fra Apelson Appliances UK Ltd
Thankyou for your feedback, happy to hear you were pleased with the service!
Besvarelse fra Apelson Appliances UK Ltd
Thankyou for your feedback, glad you were happy with your order!
Outstanding customer service ordered…
Outstanding customer service ordered and delivered within 2 days!
21. august 2025
Besvarelse fra Apelson Appliances UK Ltd
Thankyou for your feedback, glad we could assist with your order!
Besvarelse fra Apelson Appliances UK Ltd
Thankyou for your feedback, happy we could help!
Charcoal filter was the product I…
Charcoal filter was the product I ordered and was delivered the next day
13. september 2025
Besvarelse fra Apelson Appliances UK Ltd
Thankyou for your feedback, we are happy we could help!
Helpful
Helped me find an alternative spare part, as the original no longer available. Very helpful customer service.
1. august 2025
Besvarelse fra Apelson Appliances UK Ltd
Thankyou for your feedback, we are always happy to help!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.