The 2 dresses and 3 tops I bought are of outstanding quality and fit perfectly. The colours are beautiful as well. Not only the linen fabric is of high quality, also the designs are very good and th... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Customer service with this company is non-existent. I'm trying to return one of the dresses I've ordered but after creating the return over a week ago I'm still waiting for a link to secure payment f... Se mere
Ich warte seit dem 3. August auf meine Ware. Erst auf meine Nachfrage hin wurde mir mitgeteilt, dass man einfach zu viel zu tun habe. Zugleich wurde mir zugesichert, dass die Bestellung bearbeitet un... Se mere
Es ist wunderschönes weiches Leinen. Die Farbe Rosenbraun beschreibt ein zartes, leicht rötliches, helles Braun, eine sanfte Farbe, die sich gut in alle möglichen Interieurs einbringen lässt. Ich bin... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
AmourLinen is a brand that focuses on designing high quality linen textiles that are created with honest attention to detail and ecological consciousness.
Kontaktoplysninger
Kareiviu str. 7, LT-09108, Vilnius, Litauen
- amourlinen.com
3,1
Middel
99 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 61 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I love my new linen waffle towels
I love my new linen waffle towels. Great color, and I even like the AmourLinen tag sewn in. Prompt service and shipping. Thank you.
27. juni 2026
Uopfordret anmeldelse
Beautiful linen pajamas
13. oktober 2025
That is $33.64 in shipping charges for…
That is $33.64 in shipping charges for two $6 kids travel pollowcases.
I do not recommend punching from Amouri Linen unless you don't mind paying double shipping charges.
5. marts 2026
Uopfordret anmeldelse
Love the Hector shirt (white) and the…
Love the Hector shirt (white) and the atlas oversized top
3. maj 2026
Purchased the robe
Purchased the robe - not happy! It is rough and abrasive. They told me it would soften w/ each wash - but not returnable after washing. Washed it 6 x - did not soften. I am screwed.
8. juni 2026
Uopfordret anmeldelse
Besvarelse fra AmourLinen
Hello,
Thank you for sharing your feedback. We’re sorry to hear that the robe did not meet your expectations.
After reviewing our previous correspondence, we noticed that you mentioned the robe “came out of the dryer like cardboard.” We would like to point out that our care instructions recommend washing at 30-40°C on a gentle cycle and air drying in the shade. We specifically advise against tumble drying and dry cleaning, as these methods can affect the texture and longevity of the fabric.
We completely understand that the perception of softness is very personal and can vary from person to person. However, linen is a natural fiber that typically becomes softer over time with proper care and regular use. This is a characteristic we have consistently observed and tested across our products since the beginning of our brand more than six years ago.
While we respect your experience and understand your disappointment, our recommendation remains to follow the provided care instructions, as this gives the fabric the best opportunity to develop the softness for which linen is known.
Thank you again for your feedback and for giving our products a try.
Best regards,
Ugne
Größenangabe passt gar nicht
Größenangabe passt gar nicht. Versand 7 € + Rückversand 15 € = 22 € für nichts
10. juni 2026
Uopfordret anmeldelse
This website is a scam
This website is a scam. I ordered two items that didn't fit, I returned them at my own expense and I haven't been refunded. They don't reply to my emails,
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra AmourLinen
Hello,
We’re sorry to hear that you feel this way.
We would like to clarify that all of your emails were replied to. For example:
You emailed us on May 27 at 12:35 PM, and we replied on May 27 at 5:41 PM.
You emailed us on June 4 at 9:40 PM, and we replied the following morning on June 5 at 10:11 AM.
In our correspondence, we informed you that refunds are processed according to our policy:
“The refund will be processed to your original payment method within 14 business days. Please note that it may take some additional time for your bank or credit card company to process and post the refund to your account.”
Additionally, even before the full 14-business-day period had elapsed after receiving your return, our system automatically processed your refund. The refund was issued today at approximately 4:00 AM.
We have responded to all of your emails, although we did not receive any replies to our responses.
We would also kindly ask you to consider that we are a small handmade brand. Every item is made with great care, attention, and love by real people who work hard to create quality products and provide support to our customers.
Being called a “scam” is very disheartening when we have been actively communicating with you and have already processed your refund.
Kind regards,
Lucas
really had a great experience with the…
really had a great experience with the shipping purchasing and the 1st robe was so soft and large enough and Long! but the 2nd robe was the same size and substantially smaller. :(
15. april 2026
Beautiful!
Beautiful blouse that I will wear all summer. Needed an exchange and the company's customer service was top notch!
10. april 2026
I returned an item weeks ago and they…
I returned an item weeks ago and they claim not to have received it back - even though I paid for tracking and top postage. They have not been at all helpful and I suspect have no intention of offering a refund. The story is that it’s stuck in their customs. Beware of this firm
17. maj 2026
Uopfordret anmeldelse
Besvarelse fra AmourLinen
Hello,
Thank you for your review.
According to the information available to us, we have not received your return package yet.
Could you please recheck the tracking information and provide proof that the parcel has been delivered to our return address? If the tracking does not show a “Delivered” status, it means the package has not yet reached us.
We completely understand your concern, but unfortunately we cannot issue a refund for an item that has not been received back at our warehouse. As soon as the return is delivered and processed, we will of course proceed according to our return policy.
We appreciate your understanding and are happy to review any delivery confirmation you can provide.
Kind regards,
Lucas
Good quality robe
The robe is well made and good quality they only have 2 sizes unfortunately mine is a touch too short and I have a feeling the bigger size would be too big but when I inquired about their sizes she answered right away I will order from them again in the future
2. april 2026
Schlechter Kundenservice mit schlechter Kommunikation und nicht-Einhaltung der Lieferzeiten
Ich habe hier vor einigen Wochen mehrere teure Kleidungsstücke gekauft. Sowohl bei Avocadostore als auch im Online-Shop wird dabei eine ''Lieferzeit von 2-5 Werktagen'' angegeben. Nach 14 Tagen wurde meine Bestellung noch nicht mal gesendet! Auf meine Email-Nachfrage diesbezüglich wurde erst nach einigen Tagen reagiert, und es wurde mir mitgeteilt, dass die Bestellung nun fertig gepackt sei und lediglich auf die Abholung von DHL warte. Heute - nach weiteren 3 Tagen, ist die Bestellung (laut der DHL-Sendungsverfolgung) weiterhin noch NICHT gesendet, zudem erscheint auch meine Anschrift nicht korrekt aufgeschrieben zu sein (obwohl ich bei der Bestellung die korrekte Anschrift geschrieben hatte, wurde diese anscheinend nicht korrekt übernommen!). Die Kommunikation mit diesem Unternehmen gestaltet sich zudem extrem schwierig: auf meine Email zum Hinweisen, dass die Adresse nicht korrekt geschrieben wurde, erhielt ich keinerlei Reaktion mehr. Bisher wurde weder die versprochene Zusendung, noch die Korrektur der Adresse, noch eine Rückerstattung (bei sehr hohem Preis der Ware) in die Wege geleitet. Ich bin sehr enttäuscht, wie hier mit Kunden umgegangen wird, und warte immer noch auf meine Ware oder mein Geld. Schade, ich hätte dieses Unternehmen gerne unterstützt, aber so ist es leider nicht empfehlenswert.
25. april 2026
Uopfordret anmeldelse
My go to for all linen ( pants
My go to for all linen ( pants, dresses and I want to get their PJ's!). The quality and cut is fantastic 🤩
24. februar 2026
No refund possible and they stopped responding. Don't buy this scam!
I am trying to refund the pyjama and sent it back one month ago. I still haven't got any refund and they stopped responding completely since two weeks. Do not buy this scam!
23. marts 2026
Uopfordret anmeldelse
Besvarelse fra AmourLinen
Hello Dan,
We are truly sorry for the frustration and inconvenience this experience has caused you. Over the past month, we were in the process of migrating our internal systems, and unfortunately, a significant number of messages and emails were lost during that transition, your refund request was among them. We sincerely apologize for going silent; we completely understand how unacceptable that looks from a customer's perspective.
We are pleased to confirm that your full refund has now been processed. Please allow a few business days for it to reflect in your account, and don't hesitate to reach out if you have any further questions.
Thank you for your patience, and again, we are very sorry for the poor experience.
Good quality linen
I liked the quality of the linen but found the gown a bit shapeless.
12. januar 2026
Sent back a shirt that was too small…
Sent back a shirt that was too small and provided the tracking number as requested and still weeks later have not received the proper size agreed upon replacement.
5. januar 2026
Rosenbraunes Leinen von bester QualitätEs ist wunderschönes weiches Leinen
Es ist wunderschönes weiches Leinen. Die Farbe Rosenbraun beschreibt ein zartes, leicht rötliches, helles Braun, eine sanfte Farbe, die sich gut in alle möglichen Interieurs einbringen lässt. Ich bin sehr zufrieden. Auch die Lieferung: schnell, unkompliziert und gut verpackt.
Gern empfehle ich diesen Shop weiter.
27. januar 2026
Uopfordret anmeldelse
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