AmourLinen Anmeldelser 

99
TrustScore 3 ud af 5

3,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The 2 dresses and 3 tops I bought are of outstanding quality and fit perfectly. The colours are beautiful as well. Not only the linen fabric is of high quality, also the designs are very good and th... Se mere

Bedømt til 1 ud af 5 stjerner

Customer service with this company is non-existent. I'm trying to return one of the dresses I've ordered but after creating the return over a week ago I'm still waiting for a link to secure payment f... Se mere

Bedømt til 1 ud af 5 stjerner

Ich warte seit dem 3. August auf meine Ware. Erst auf meine Nachfrage hin wurde mir mitgeteilt, dass man einfach zu viel zu tun habe. Zugleich wurde mir zugesichert, dass die Bestellung bearbeitet un... Se mere

Bedømt til 5 ud af 5 stjerner

Es ist wunderschönes weiches Leinen. Die Farbe Rosenbraun beschreibt ein zartes, leicht rötliches, helles Braun, eine sanfte Farbe, die sich gut in alle möglichen Interieurs einbringen lässt. Ich bin... Se mere

Virksomhedsoplysninger

  1. Sengetøjsforrretning

Skrevet af virksomheden

AmourLinen is a brand that focuses on designing high quality linen textiles that are created with honest attention to detail and ecological consciousness.


Kontaktoplysninger

3,1

Middel

TrustScore 3 ud af 5

99 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 61 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,1

Alle anmeldelser

(99)

63 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 5 ud af 5 stjerner

Wonderful linen dresses

The 2 dresses and 3 tops I bought are of outstanding quality and fit perfectly. The colours are beautiful as well. Not only the linen fabric is of high quality, also the designs are very good and the craftmanship outstanding. This is very lightweight but strong linen. Not flimsy or see through. I am placing my next order right now. Worth every penny. ♥️

15. september 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Poor customer service

Customer service with this company is non-existent. I'm trying to return one of the dresses I've ordered but after creating the return over a week ago I'm still waiting for a link to secure payment for return label. I cannot return without the address on return label and I'm running out of time according to company 14 days return policy. I've emailed them twice but so far no reply.

10. september 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Very bad expérience

Very bad expérience. To avoid if you want to be delivered in less than a month.
I made a big order (about 6 pièces) the July 30. And today, September 6 I still haven’t received it.
The customer service is not proactive and let me in this situation without doing anything.

6. september 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

They took my money

I ordered some clothes for an event and the website showed at check-out that my order would ship when I was still living in my old apartment. I thought my order would ship per what the website said which is why I ordered it. A week goes by and the order never got delivered so I assumed the order was gonna get delayed. This was during my move-out process, so I proactively reached out to customer service to see if they were able to update the shipping address to my new apartment. At this point the order was just submitted and there was no tracking number. They said no problem and that it should go to my new apartment. I moved to my new apartment in the mean time. A few business days later, I checked on the tracking number and it showed it was STILL going to my old address. I brought it up to customer service and they said on their end the address got updated and that tracking numbers aren’t up to date. I told them I never received my package and they ignored me. I have no way of getting that package because my lease ended so even if I were to try to go back to my old address, I have no access to get to the front door. I am literally in a different state now too. They took my money and never gave me what I ordered. Boooooo

20. august 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

angegebene Lieferfrist bei weitem nicht eingehalten

Habe meine Bestellung heute 11.09.2026 storniert

4. september 2026
Uopfordret anmeldelse
AmourLinen-logo

Besvarelse fra AmourLinen

Hallo,

vielen Dank für Ihre offene Rückmeldung, und es tut uns aufrichtig leid, dass Ihre Bestellung noch nicht bei Ihnen ist.

Alle unsere Stücke werden von Hand gefertigt. Bei unseren Waffelprodukten hatten wir zuletzt eine ungewöhnlich hohe Nachfrage, wodurch es zu Verzögerungen in der Produktion kam. Das war so nicht geplant, und wir wissen, dass die verschobenen Liefertermine für Sie ärgerlich sind. Wir haben Sie über jede Änderung informiert und laufen vor der Situation nicht davon, aber wir verstehen, dass Information allein die Wartezeit nicht angenehmer macht.

Wie mit Ihnen besprochen: Sollte Ihre Bestellung nächste Woche nicht versandt werden, storniere wir sie automatisch und erstatten den Betrag vollständig zurück. Sie erhalten in jedem Fall eine Nachricht von uns.

Nochmals entschuldigen wir uns für die Unannehmlichkeiten.

Herzliche Grüße,
Lucas

Bedømt til 1 ud af 5 stjerner

Ich warte seit einem Monat

Ich warte seit dem 3. August auf meine Ware. Erst auf meine Nachfrage hin wurde mir mitgeteilt, dass man einfach zu viel zu tun habe. Zugleich wurde mir zugesichert, dass die Bestellung bearbeitet und innerhalb von zwei Wochen versendet wird. Auch dieser Termin verstrich, ohne dass ich informiert wurde – eine aktive Rückmeldung gab es nicht. Eine erneute Nachfrage meinerseits blieb bisher komplett unbeantwortet. Wer hier eine Ware für sich selbst einplant oder gar ein Geschenk für jemanden gekauft hat, kann sich auf keinerlei verlässliche Angabe verlassen und rechnet quasi ins Blaue hinein. So etwas habe ich noch nie erlebt.
Von einem Kauf kann ich daher leider nur abraten.

1. september 2026
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

I am being asked to offer feedback on…

I am being asked to offer feedback on an item as if I’ve owned it for two weeks now when the item hasn’t even shipped yet. I am excited for the item but I haven’t received any update on the item since it was purchased 15 days ago.

23. august 2026
Uopfordret anmeldelse
AmourLinen-logo

Besvarelse fra AmourLinen

Hello,

Thank you for your patience, and we’re sorry for the lack of communication during this time. Our seamstresses were on summer vacation to spend time with their families, which slowed down order processing across the board during this period.

Good news: I’ve just checked with our team, and your order has already been fulfilled, so you should have received a tracking number by email. If it hasn’t arrived in your inbox, please check your spam folder, and feel free to reach out directly so we can resend it to you.

Thank you again for your patience, and we hope you love the piece once it arrives!

Warm regards,
Lucas

Bedømt til 1 ud af 5 stjerner

I had to wait a very long time for my refund

I had to wait a very long time for my order, and unfortunately, the refund for my return also took well over two months. That is simply far too long for me personally, so I won’t be shopping there again. It’s a real shame, because the clothes themselves are actually very nice.

21. august 2026
Uopfordret anmeldelse
AmourLinen-logo

Besvarelse fra AmourLinen

Hello,

Thank you for taking the time to share your experience, and we’re sorry the timing fell short of what you expected.

We wanted to clarify our refund process: once a returned item arrives back at our studio in Lithuania, we process the refund within 14 BUSINESS days. If the return shipment itself spent a while in transit before reaching us, that would explain why the overall wait felt much longer than 14 days, the clock starts when the package reaches us, not when it’s sent.

We’re really glad you enjoyed the quality of the pieces, and we’re continuously working to make shipping and returns smoother for everyone. Thank you for giving AmourLinen a try, and we’d love the chance to change your mind in the future.

Warm regards,
Lucas

Bedømt til 1 ud af 5 stjerner

I ordered items some times ago and…

I ordered items some times ago and nothing arrived yet after 2 weeks when they promis to deliver after few days . A part of the confirmation order e mail no communications. Nevertheless if you log in the account there is nothing about shipping, not even the menu to check the order status properly, just a button for buy it again. I hope items will arrive.

21. august 2026
Uopfordret anmeldelse
AmourLinen-logo

Besvarelse fra AmourLinen

Hello,

Thank you for your feedback. Our team checked and could not find any email from you regarding your order. Your order was placed on August 13, 2026, and today is August 21st. As stated, we ship within 5 business days, and your order is already being packaged.

Regarding checking order status, please let us know if you’re having trouble finding this in your account, and we’re happy to help.

Best regards, Lukas

Bedømt til 1 ud af 5 stjerner

I never received it🥲🥲🥲 try to contact

I never received it🥲🥲🥲 try to contact, never responded 🥲🥲🥲

6. august 2026
Uopfordret anmeldelse
AmourLinen-logo

Besvarelse fra AmourLinen

Hello,

Thank you for your feedback.

Please note that our customer service team responds within 1-2 business days, we do not offer 24-hour customer service, our team consists of real people. I’ve checked with our team, and your inquiry has already been replied to, so please do have a look, and let us know if you have any further questions.

Best regards, Lukas

Bedømt til 2 ud af 5 stjerner

I have not yet received my order

I have not yet received my order, nor had an answer to my enquiry as to the status of said order. So far, not so good.

20. august 2026
Uopfordret anmeldelse
AmourLinen-logo

Besvarelse fra AmourLinen

Hello,

Thank you for your feedback. Please note that our customer service team responds within 1-2 business days (weekends are not included as business days), we do not offer 24-hour customer service, our team consists of real people. I’ve checked with our team, and your inquiry has already been replied to. :)

Best regards,

 Lucas

Bedømt til 4 ud af 5 stjerner

Great PJs

This is a beautiful linen pajama set. It arrived in a reasonable time and is very high quality breathable linen. Would have been 5 stars but there was a small snag in the fabric on the arm.

19. august 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Impossible de faire un retour

Sur le site internet il est écrit que la commande est envoyée sous 5 jours. Elle a mis plus de 10 jours à être envoyée sans que des nouvelles me soient donnée
Je souhaite renvoyer une partie de ma commande car trop grande et impossible d’obtenir un bon de retour 😡😡 ça ressemble franchement à de l’arnaque

10. august 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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