I had ordered my mother in laws urn and when I received it it was beautiful and perfectly made. Unfortunately the date she had passed was wrong but that wasn’t on them that was on me and I reached out... Se mere
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Se, hvad kunderne siger
Hopefully you will never need the services of a company like this, but if you ever do AmericUrn is the one I'd choose. The customer care tean is amazing. They contact you several ways to address an... Se mere
My boyfriend passed away and I had questions about their urn's and prices. AmericUrn was awesome in answering all my questions. When I received the urn package, it was so well wrapped! It came in a... Se mere
Order an urn for my wife’s remains on Friday. Stated would ship next business day. They waited till the following Wednesday to ship and did not arrive in time even though I was assured it would throug... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At Americurn®, we offer beautifully handcrafted urns and memorial products that honor a life well lived. Whether you're searching for a timeless large urn, keepsake urns for family members, or a discreet memorial necklace, our thoughtfully designed pieces are created to bring comfort, elegance, and meaning during life's most tender moments.
Kontaktoplysninger
1808 Coyote Dr, Suite 103, 23836, Chester, USA
- (804) 554-1408
- info@americurn.com
- americurn.com
4,4
Fremragende
83 anmeldelser
Bed kunder om at skrive en anmeldelse
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Har besvaret 72 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
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Happy
I took a chance on this place. I was not disappointed at all. I was very happy. I would 100% recommend them. Amazing job
30. januar 2026
Besvarelse fra AmericUrn
Hello Tammy,
Thank you so much — we're really glad we didn't disappoint! Your recommendation means a lot to us and we're honoured to have earned your trust.
Wishing you and your family peace and comfort.
Beautiful Urn, fast service.
I received several compliments on the white marble urn I bought. Shipping was fast also. One of my token urns wasn’t to my liking only because my son’s name was engraved over a dark spot in the marble. They acted fast and immediately did another token urn and I received the fixed urn fast. Very satisfied and appreciative. It was a very hard time for me and they made things easy.
22. februar 2026
Besvarelse fra AmericUrn
Hello Tina,
Thank you so much for your kind words, and we're really glad we were able to sort the token urn quickly for you. When your son's name is being engraved, every detail matters and we completely understood why that wasn't acceptable.
Hearing that the white marble urn received so many compliments means a lot to us. We're honoured to have been able to make things a little easier during such a hard time.
Wishing you and your family peace and comfort.
I sent an Email asking if the pendant…
I sent an Email asking if the pendant came with a Funnel and the response was yes, If I would’ve known I could of ordered a Funnel from somewhere because this was an Easter present, now I came give it to my Daughter. It’s NO GOOD WITHOUT THE FUNNEL!!!
27. marts 2026
Besvarelse fra AmericUrn
Hello John,
We are so sorry about this — truly. We know how important this gift was and we hate that we let you down.
We've looked into your order and we're shipping a funnel kit out to you urgently. There's no good reason this wasn't included with your order and we're sorry it wasn't.
Please accept our sincerest apologies, and we hope your daughter loves her gift once it arrives.
In ordering
In ordering, the engraving was not on the order form, and trying to get help with the order was confusing. Although amends were given, however, I need to mention that the cost of engraving was not mentioned anywhere in ordering. I received the items, and I was surprised that there was no additional way to fill the necklaces. Unusally come with a funnel kit. The engraving is perfect, thank you
27. marts 2026
Besvarelse fra AmericUrn
Hello Bernice,
Thank you for your feedback and we're really glad the engraving came out perfectly.
We're sorry for the confusion around the ordering process and the engraving cost - we're glad we were able to sort that out for you quickly and waive the fee. We do want to make sure the experience is as clear and straightforward as possible so we appreciate you flagging it.
Regarding the funnel kit, that should absolutely have been included with your necklace and we will be reaching out to get that sorted for you right away.
Beautiful Urn
26. marts 2026
Besvarelse fra AmericUrn
Hello Evelyn,
Thank you so much - we're really glad you found it beautiful. We're honoured to have been trusted with such a meaningful piece and wish you and your family peace and comfort.
Besvarelse fra AmericUrn
Hello Charles,
Thank you so much for your kind words. We're really glad the quality and delivery met your expectations and that our pricing felt fair. It means a lot to us.
Wishing you and your family peace and comfort.
I gave my brother a space for him to be…happy
I gave my brother a space for him to be in my heart
26. marts 2026
Besvarelse fra AmericUrn
Hello Sherri,
What a beautiful way to put it. We are so glad we could help give your brother that place in your heart.
Wishing you and your family peace and comfort.
The site was very easy to use and they…
The site was very easy to use and they had many options to choose from.....I simply clicked the option I wanted and paid for it and waited for it to come.......I was able to put my husband's name and birth to death on it and got a beautiful necklace as well
26. marts 2026
Besvarelse fra AmericUrn
Hello Adriana,
Thank you so much for your kind words. We're really glad the ordering process was straightforward and that you found the right options for your husband's urn and necklace.
We're honoured to have been trusted with keeping his memory close. Wishing you peace and comfort.
Beautiful work and fast delivery.
I ordered an urn for my son and I couldn't be happier with how it came out. I had it customized and everything came out beautiful. I received it within a weeks time and it was packaged really well and I love the velvet box and bag it came in. Thank you and I definitely recommend AmericUrn.
26. marts 2026
Besvarelse fra AmericUrn
Hello Lydia,
Thank you so much for your kind words. We're so glad the customization came out just as you hoped and that it arrived quickly and well packaged. Our team puts a lot of care into every detail, right down to the velvet box and bag, so it really means a lot to hear that.
We're honoured to have been trusted with such a meaningful piece for your son. Wishing you peace and comfort.
They had great selection to choose from…
They had great selection to choose from and they completed the job wuickly
25. marts 2026
Besvarelse fra AmericUrn
Hello,
Thank you so much for your kind words. We're really glad you found the right option and that we were able to get it completed quickly for you.
Wishing you and your family peace and comfort.
I liked the urns although one top did…
I liked the urns although one top did not screw on properly and the necklace chain broke as I pulled it out of the box. They were pretty and the other urns worked fine. I thought the value was good anyways.
17. februar 2026
Besvarelse fra AmericUrn
Hello Jonathan,
Thank you for your honest feedback and we are truly sorry about the urn top and the necklace chain. That is not the standard we hold ourselves to and we apologise that this was your experience.
We will be reaching out to you directly via email to make this right. You shouldn't have had to settle for anything less than perfect, especially at such an important time.
Excellent customer service and product
Don was extremely helpful and professional, his compassion really showed through. They were easy to work with and provided a quality product. I would highly recommend them!
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra AmericUrn
Hello Anne,
Thank you so much for your kind words — they mean a lot to us.
We're so glad Don was able to make the process feel easy and compassionate. That care and professionalism is something we always strive for, especially during such a sensitive time.
We truly appreciate your recommendation and are honoured to have been able to help you and your family.
After a misunderstanding on our part (a…
After a misunderstanding on our part (a family member entered the wrong date when ordering) the company listened to my concerns and situation and sent out a replacement. I feel so very cared for and they responded with kindness and deep understanding. The urn is beautiful and something we feel comfortable laying our loved one in, especially on the fireplace mantle. Don the owner understands that this is a sensitive time for people and handles his customers with sincere respect and understanding.
29. marts 2026
Uopfordret anmeldelse
Besvarelse fra AmericUrn
Hello Megan,
Thank you so much for taking the time to share your experience — your words truly mean a great deal.
We're so glad we were able to listen and make things right for you. Moments like this remind us why we do what we do, and knowing that the urn feels like the right place to lay your loved one to rest brings us real comfort.
Wishing you and your family peace and comfort during this time.
I ordered a small Keepsake Urn for my…
I ordered a small Keepsake Urn for my son's ashes on Saturday, and was not thinking clearly about the information that was to be engraved on the urn,I called there number and left a short message and was not expecting to hear back from them,until maybe Monday.But to my surprise I got a return call back within minutes of me leaving my voice mail.Thank You
28. marts 2026
Uopfordret anmeldelse
Besvarelse fra AmericUrn
Hello Brian,
Thank you so much for your kind words — they really do mean a lot to us.
We're so glad we were able to call you back quickly and get everything sorted out. We know how much every detail matters when it comes to something this precious, and making sure you felt supported was the least we could do.
We're truly honoured to be entrusted with such a meaningful keepsake for your son. Wishing you and your family comfort and peace.
Besvarelse fra AmericUrn
Hello Loretta,
Thank you so much for your kind words. We're delighted to hear that the Butterfly Urn was exactly what you were hoping for.
Our team puts great care into every piece, so it truly means a lot to know it met your expectations. We're honoured to have been a part of such an important time for you and your family.
Wishing you comfort and peace.
Very pleased
I am very pleased with their response time and their service. I had to make an engraving correction and it was taken care of promptly and quickly. Thank you
28. marts 2026
Uopfordret anmeldelse
Besvarelse fra AmericUrn
Hello Art,
Thank you so much for your kind words. We're really glad we were able to get the engraving correction sorted out quickly for you — getting every detail right matters a great deal to us.
It was our pleasure to help, and we're honoured to have been trusted with such a meaningful piece. Wishing you and your family peace and comfort.
Besvarelse fra AmericUrn
Hello Sheryl,
Thank you so much for your kind words. We're really glad to hear the ordering process was straightforward — we work hard to make it as simple as possible, especially during what can be a very difficult time.
We're honoured to have your trust and hope our product brings you some comfort.
Besvarelse fra AmericUrn
Hello Laurie,
Thank you so much for your kind words. We're truly touched to hear that the necklace serves as a beautiful remembrance of your loved one.
It means everything to our team to know that our piece brought you some comfort during such a precious and personal time. We're honoured to be a part of keeping their memory close to your heart.
Wishing you and your family peace and comfort.
Besvarelse fra AmericUrn
Hello Trisha,
Thank you so much for your kind words. We’re truly grateful you took the time to share your experience.
We’re so glad to hear your urn arrived on time and that you found it beautiful. It means a great deal to our team to know our craftsmanship met your expectations during such an important time.
Wishing you and your family comfort and peace, and thank you again for your trust.
Good product and service
Very fast delivery, Great quality and I think pretty inexpensive.
23. februar 2026
Besvarelse fra AmericUrn
Hello Michael,
Thank you very much for your kind review.
We’re so pleased to hear that you were happy with the quality, delivery speed, and value. Our team works hard to provide beautiful, handcrafted pieces while keeping them accessible, so your feedback truly means a lot.
Thank you again for placing your trust in us.
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