Amantel Anmeldelser 

I agree with the point that Amantel is a fraudulent mindset company. Being their active current customer I am pissed off on them. After I paid them $5 for the first time, the credit card I used for payment was hacked. Second time, one lady called that I am low on minutes,I need to recharge with their new promotion, I asked her to check my minutes left. She would not and kept on insisting I get the new deal. Openly lied to me,I had over 80% of minutes left. Immediately after I hung up after talking to the supervisor, on the same day, some one made attempt to charge the same credit card fraudulently on line. Apparently their website is not secured and your credit card information gets stolen. Either by their known folks or scammers. Some one from Israel used it successfully first time to pay for some paid Google apps, second time it failed to pay for the similar Google apps because I had reported the fraudulent charge and card was hotlisted. Beware of Amantel app. It was proven dangerous to me.

Worst service ever. Always say line is busy or error occurred. Please don't waste your money.

At the time this seemed very cheap / £5 for 60 minutes to Kenya. Initial set up was disastrous as I had to contact Customer Service. None of their access numbers were working. It is true that their agent did stay on the problem but all he could do was say try again tomorrow.

Tomorrow came and without any difficulty after I’d entered PIN/authorisation code and my recipient’s phone number, I was connected. BUT, line quality is very poor and there is obviously a delay in words reaching the other end. To ensure you can hear each other, and know when to talk, you almost need to say “over” when you’ve finished speaking so the other person knows they can start.

I definitely won’t be buying another package. It’s worth pointing out that although I dial a UK-looking number, at the other end the call appears like it’s coming from a Kenyan mobile!

Amantel is probably the worst International phone calling company out there. Firstly, I receive only 50% minutes I purchase. I lost minutes on unanswered and dropped calls and after buying minutes, I get error messages that I do not have enough credit to make the call and have to try again for the call to go through. Furthermore, Amantel keeps credit card information without my authorization which is against the Law (under the The US Federal Consumer Credit Protection Act). I started complaining after discovering my loses and my lost minutes credited. The problem is, one must keep tracking the ripped off minutes even though AMANTEL has a record and, you cannot complain after the minutes are depleted. On Oct. 14, 2020 I was frustrated with Pinto, one of Amantel's CS Rep..He acted extremely unprofessionally after I requested my account be credited for lost minutes as a result of the error messages, unanswered and dropped calls. He refused and implied I was lying even after requesting him to check my calling history. I asked to speak to the supervisor Mr. Jonge and Pinto responded Jonge wasn't working and that I shouldn't be expecting him to be working 24/7 and to call another time. Jonge had told me to call him directly at ext. 7020 with unresolved issues. I told Pinto he was the most unprofessional CSR I ever dealt with. I have not dealt with Amantel ever since but I complained to my regular Amantel CSR Karan, and told him I would be writing a bad a review on my overall bad experience.

AMANTEL .COM FOR INTERNATIONAL PHONE IS VERY BAD COMPANY. THEY DO STEAL MINUTES . I USE TO PURCHASE MINUTES FROM THIS BAD CO. I DID NOT KNOW THEY STEALING MINUTES TILL I PURCHASED MORE THEN 400 MIN. WHEN I WAS TRY TO USE IT I GOT RECORDED MESSAGE SAYING I DO NOT HAVE CREDIT FOR THOSE 400 MIN. WHEN I CALLED THEY SAID IF DO NOT USE IT WITHIN 6 MONTHS YOU LOOSE IT. DO NOT EVER BUY ANY MINUTES FROM THIS COMPANY.

Amantel.com fraudulently charged my card without my permission after I repeatedly said " I do not need more minutes on my current card". I have reported them to my bank and making sure everyone knows they are corrupt in practices.

I purchased minutes from Amantel and found their service horrible. Calls constantly dropping after about 10 minutes. Today the number I usually call to initiate my long-distance call was a dead line. After several tries, I contacted their customer service. That representative put me through to his supervisor but I ended up with a dead line. I called back and requested to speak to the supervisor again. I did get him this time but couldn't hear him for the children screaming in the background. Long story short, they would not refund the balance of my account. Their service is horrible and the customer service not professional. I would never recommend them.

Scam , I had $ 25 credit and 650 min and suddenly I found today that zero balance , I called them and they misbehaved , no manners for customer service Donot use them , they keep eating my minutes in past and ever charging minutes. bad service. I am tring to report them to better business bureau , rather worst business bureau.

AMANTEL DESERVES ONLY NEGATIVE REVIEWS...

IF THERE WAS SUCH A THING AS NEGATIVE STARS AMANTEL WOULD GET THE HIGHEST NEGATIVE POSSIBLE. I HAD NOTHING BUT PROBLEMS, SO MANY WASTED MINUTES DUE TO THEIR DEBACLES. A COMPLETE AND TOTAL RIP-OFF !!! AFTER MY CONSTANT CALLS TO NOTIFY AMANTEL OF MY ISSUES, SERIOUS FRUSTRATIONS AND DROPPED CALLS OR INACCURATE STATEMENTS OF (ONE EXAMPLE) HAVING 170 MINUTES LEFT BUT NOT ENOUGH TIME TO COMPLETE MY CALL!?!?!?!?!? THE ABSOLUTE WORST AND THEIR REPRESENTATIVES HAVE TO SPEND THEIR DAYS AND NIGHTS CALMING DOWN THEIR CUSTOMERS !!!

I just signed up for Amantel and immediately got a call from their "customer service". She wanted to get my card details. I opted for to buy it from the site which was giving me 380 minutes for $10. She said as a first time customer, if she buys it from me I will get 500+ minutes for $10, but she needs my card details. I asked her to call back in 10 minutes and googled about them. This landed me to trustpilot reviews. Thank GOD I didn't share my card details.

EXTREMELY SHADY! STAY AWAY!

I wanted to give them zero
Run away and don't look back
They steal your minutes right after you make a call even wgen the call doesn't go thru
The calls keep dropping for no reasons
Don't deal with these scammers
You'll regret it

This a scamming telecom business, I deposit $30 for calling oversees just used once for 17 minutes and keep the rest for emergency call, now after 6-Months all the rest vanished, when I called the Amantel they told me you didn’t use your balance in 6-Months we changed your balance to zero.
This is a good and legal business for Bank robbers, no hassle, no jail, no shooting.

Scam, scam, scam stay away from this company

This is the worse possible service provider. They cheated me out of my money on my Bank Card. They advertise for 102 minutes of calling service to Iran. However when I placed the call, I was disconnected 7 times during my conversation. I was able to only talk for total of 18 minutes. I have called their representative in India and as usual they are very argumentative and kept saying that the deal expired. However, I went back to google and they still show that deal and even the deal still shows up on their personal website. Do not trust this company and do not ever share your credit card details. They are thieves out to get your money. I am going to call my Bank tomorrow morning to dispute the charges. I asked a female supervisor by the name of Sneha to honor the advertised deal, but she refused to extend my minutes, therefore they cheated me and ripped me off and I am extremely angry with Amantel for stealing from me!

This is a very unreliable service, several times connected with an unknown person and the rate is not as they post

Its not a safe to share card details... They did auto recharge with even notifying me.I didn't added any like that. they charged me $45.

OMG!!! BIGGEST SCAMMING TELECOM AGENCY EVER.....They are not worth even 1star.
This is the most ridiculous scamming company i have ever come across. The advertised minutes is 50% less of what you get. Its so frustrating to make calls even though you have over 400minutes. Customer service is extremely rude and clueless of what they do. Extremely rude bunch of Indian staffs that you can hardly hear what they say.

I called to complain that it was difficult to make calls as you keep dialling and all you hear is " The person you are calling is not answering now" just immediately you dial the access number provided to you. Its so annoying as you keep trying for over an hour with no luck.

The stupid agent that called himself Aman was so rude and tried to shut me down and when i told him he needed to listen to my complaint, he offered to cancel my subscription right away.

I understand they charge after you cancel them. i will be notifying my Credit card company about them.

I

I tried to sign up but kept getting error messages so gave up, figuring it might not be legit. 5 min later, i got a call from a guy with a strong India accent to get all my information. Then I thought I'd look up reviews, so glad I did, now I'm worried they're going to sell my email address and cell phone number.

They don't even deserve 1 star. They charge service fee randomly. Your card is charged but your pin is not available. You need to give them call to have your pin or money back. They try hard to put a blame on you even though your credit card is charged and you can't make a call. Such a dishonest company. Stay away from them.

This phone card company is cheating customers by showing lower rate on their website . But every time they take extra 2 or 3 minutes when I make a call. If I talk 2 minutes they make it 4 minutes. If I talk 4 minutes they make it 6 minutes When I call customer service and ask why im loosing extra 2 minites they said that's how they operate their business. What a scam ! I will never buy this phone card ever again.