Everything was very good from start to finish…,apart from it is very difficult to get through to your staff either by email or phone to find out when your vehicle will be returned. Tried several times... Se mere
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Se, hvad kunderne siger
Friendly attentive staff, first repair survey covered all items requiring attention. Slight delay in parts delivery - contacted with details - repair completed well inside target date. Excellent repa... Se mere
DELIGHTED WITH THE SERVICE FROM ALTON CARS. THE WHOLE TEAM ARE AMAZING BUT SPECIAL THANKS TO ALL JULIES AND SHAUN. WAS KEPT INFORMED ABOUT REPAIRS REGULARLY AND SUPPORTED WITH GOOD ADVICE. PROFESSIONA... Se mere
From the reception staff at the Huddersfield branch right over to James at Leeds who kept in touch throughout my complicated repairs, to the wonderful Anthony who looked after me when I got lost picki... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Alton Cars, one of UK’s largest networks of vehicle repair centres. We’re a multi-award winning group committed to providing first class vehicle repairs & customer service. All our repair centre’s hold a coveted BSi kitemark, along with industry leading insurer & manufacturer approvals. We’re proud of our reputation for being a professional & friendly repair group, so if you’re searching for a well-respected vehicle repairer that you can trust, you’ve found them.
Kontaktoplysninger
Alton Cars Ltd, LS9 0SG, Leeds, Storbritannien
- 0800 035 5730
- enquiries@altoncars.co.uk
- altoncars.co.uk
4,7
Fremragende
1 t anmeldelser
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The repair was done on time and the…
The repair was done on time and the staff were always communicating with me, nothing was to much trouble for them, I would recommend Alton Cars as the repair was done very professionally.
27. maj 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Mr James, thank you for your 5-star rating! We’re thrilled to hear that the repair was completed on time and that our staff provided excellent communication throughout the process. It's wonderful to know that nothing was too much trouble for them and that you found our service professional.
We take great pride in ensuring that our customers receive top-notch service, and your feedback reaffirms the hard work we put into every repair. Your recommendation means a lot to us, and we’re delighted to have provided you with a positive experience.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Excellent service
Excellent service, helpful staff, and when I picked the car up it was spotlessly clean! Thank you 12092
22. maj 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi, thank you for your 5-star rating! We’re thrilled to hear that you found our service excellent and our staff helpful. It's wonderful to know that your car was spotlessly clean upon pickup.
We're committed to providing outstanding service and are delighted that we could achieve this for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Alton: Great Service, Great Value
I really valued the excellent customer service and repair work Alton have just delivered with my 'Kia Proceed'. Could not reccomend them highly enough. My go to place for sure if any further work needed. Trevor
22. maj 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Trevor, thank you for your 5-star rating! We’re thrilled to hear that you valued the excellent customer service and repair work we delivered for your Kia. It's wonderful to know that you would recommend us highly.
We're committed to providing outstanding service and are delighted that we could achieve this for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Everyone I had contact with at Alton…
Everyone I had contact with at Alton cars was a credit to the company.
From the initial damage appraisal, the collection of the vehicle, the communication throughout and the delivery of it back to me after the repair.
The condition of the vehicle on its return was also excellent. 12080
18. maj 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Luke, thank you for your 5-star rating! We’re delighted to hear that everyone you interacted with was a credit to the company. It's wonderful to know that from the initial damage appraisal to the delivery of your vehicle, our team provided excellent service and communication.
We're committed to maintaining high standards and are thrilled that the condition of your vehicle met your expectations.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Just to say thank you for the excellent…
Just to say thank you for the excellent job and keeping to the estimated date. 12064
19. maj 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Michael, thank you for your 5-star rating! We’re thrilled to hear that you were pleased with the excellent job and that we were able to keep to the estimated date.
We're committed to providing outstanding customer service and are delighted that we could achieve this for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
The Liverpool branch repaired an…
The Liverpool branch repaired an existing problem from another site they were very friendly very helpful work was completed on time with no hassle turn the telephone staff to the Delivery staff all very friendly and helpful. Thank you for getting my car back. 12046
15. maj 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Sky, thank you for your 5-star rating! We’re delighted to hear that our Liverpool branch was able to resolve an existing problem and that you found our team friendly and helpful throughout the process.
We strive to ensure that every repair is completed on time and without hassle, and we’re thrilled that we could achieve this for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Excellent service
Excellent service, friendly staff in every department I spoke with either on the phone or face to face. 12027
13. maj 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Phil, thank you for your 5-star rating! We’re thrilled to hear that you found our service excellent and appreciated the friendliness of our staff across all departments.
We're committed to providing outstanding customer service and are delighted that we could achieve this for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Alton Cars....Great people to deal…
Alton Cars....Great people to deal with. Great set-up.
12. maj 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Patricia, thank you for your 5-star rating! We’re thrilled to hear that you found our team great to deal with and appreciated our set-up.
We're committed to providing exceptional service and are delighted that we could meet your expectations.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Brilliant service throughout from Alton…
Brilliant service throughout from Alton Cars.
12. maj 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Mr. Overton, thank you for your 5-star rating! We’re thrilled to hear that you found our service brilliant throughout.
We're committed to providing outstanding customer service and are delighted that we could achieve this for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Nissan QASHQAI
Received my car back this morning and I cannot believe how good my car looks compared to how it looked when it was damaged.
Alton cars have been fantastic. Great communication throughout.
7. maj 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Sarah, thank you for your 5-star rating! We're thrilled to hear that you are delighted with how your car looks after the repair. It's wonderful to know that our team provided fantastic service and maintained great communication throughout the process.
We're committed to delivering outstanding customer service and ensuring that every repair meets the highest standards. Your feedback about our team's dedication is truly appreciated, and we're delighted that we could deliver such a positive experience for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Very efficient and courteous service…
Very efficient and courteous service rectifying a leak on the car boot. This is a good company with people who know what they are doing. 11972
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Mr Knight, thank you for your 5-star rating! We're delighted to hear that you found our service efficient and courteous in rectifying the leak on your car boot.
We're committed to providing outstanding customer service and ensuring that every repair meets the highest standards. Your feedback about our team's expertise is truly appreciated, and we're thrilled that we could deliver such a positive experience for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Lovely service
Lovely service. Was kept up to date with all communications and where the repairs where up to. Both at pick up and drop off, the staff where really accommodating. 11967
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Beatriz, thank you for your 5-star rating! We're thrilled to hear that you found our service lovely and appreciated being kept up to date with all communications. It's wonderful to know that our staff were accommodating both at pick up and drop off, making your experience seamless.
We're committed to providing outstanding customer service and ensuring that every repair meets the highest standards. Your feedback about our team's dedication is truly appreciated, and we're delighted that we could deliver such a positive experience for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Repairs were all good just perhaps took…
Repairs were all good just perhaps took a little too long from initial contact. Very pleasant staff.
27. april 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Dolly, thank you for your 4-star rating! We're pleased to hear that you found the repairs satisfactory and appreciated the pleasantness of our staff. It's great to know that the quality of our work met your expectations.
We're committed to providing excellent customer service and ensuring timely repairs. Your feedback regarding the time taken from initial contact is valuable to us, and we will strive to improve this aspect of our service.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Besvarelse fra Alton Cars Ltd
Hi Karen, thank you for your 4-star rating! We're pleased to hear that you found our staff friendly and appreciated the good communication throughout your experience. It's great to know that the job done met your expectations.
We're committed to providing excellent customer service and ensuring that every repair is completed to the highest standard. Your feedback is valuable to us, and we're delighted that we could deliver a positive experience for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Happy customer
Helpful staff and I was kept informed. My car looked brand new when I picked it up and I was thrilled to bits
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Mary, thank you for your 5-star rating! We're thrilled to hear that you found our staff helpful and appreciated being kept informed throughout the process. It's wonderful to know that your car looked brand new when you picked it up and that you were thrilled with the result.
We're committed to providing outstanding customer service and ensuring that every repair meets the highest standards. Your feedback about our team's dedication is truly appreciated, and we're delighted that we could deliver such a positive experience for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
First class service and job
The team at Alton Cars York were fantastic. They were friendly, professional and helpful. My car was repaired quickly and efficiently and I couldn’t ask for more. Thank you for making a stressful situation a lot easier to deal with. ID 11955.
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi, thank you for your 5-star rating! We're thrilled to hear that you found our team at Alton Cars York fantastic and appreciated their friendly, professional, and helpful service. It's wonderful to know that we could repair your car quickly and efficiently, making a stressful situation easier for you.
We're committed to providing outstanding customer service and ensuring that every repair meets the highest standards. Your feedback about our team's dedication is truly appreciated, and we're delighted that we could deliver such a positive experience for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Highly professional,friendly and…
Highly professional,friendly and helpful..gave me a choice of where I would like my car returned to..nothing was too much trouble..as regards to the repair,it is first class,so pleased with it.I believe the expression to sum them up is "above and beyond !"
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Mr Thompson, thank you for your 5-star rating! We're delighted to hear that you found our service highly professional, friendly, and helpful. It's wonderful to know that the flexibility we offered in returning your car and the quality of the repair met your expectations.
We strive to provide exceptional customer service and ensure that every aspect of your experience is seamless and stress-free. Your feedback about our team's dedication to going "above and beyond" is truly appreciated, and we're thrilled that we could deliver such a positive experience for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
My BMW 330 repair
Absolutely brilliant this company they've sorted my car very quick turn around considering how busy they the yard is full ...can't fault em take your car to these 100% 11928
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Dan, thank you for your 5-star rating! We're thrilled to hear that you found our service brilliant and appreciated the quick turnaround. It's wonderful to know that we could meet your expectations and provide a seamless experience for you.
We're dedicated to providing exceptional customer service and ensuring that every repair is completed efficiently and to the highest standard. Your recommendation means a lot to us, and we're delighted that we could deliver such a positive experience for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Excellent car repair service with no…
Excellent car repair service with no stress. Picked up vehicle and returned within a few days. Arranged a hire car too where they picked me up so I wasn't inconvenienced. Excellent company to deal with. 11910
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Karen, thank you for your 5-star rating! We're delighted to hear that you found our service excellent and stress-free. It's great to know that the convenience of having your vehicle picked up and returned, along with the arrangement of a hire car, made the process seamless for you.
We're committed to providing outstanding customer service and ensuring that every aspect of your experience is hassle-free. Your feedback about our efficiency and the quality of service is greatly appreciated, and we're thrilled that we could meet your expectations.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Brilliant service
Brilliant service. Alton kept in touch and made the process easy. They returned my car repaired and even valeted my car. Really pleased. The staff members i spoke to were nice and they dropped my car off for me. Thank you
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Daniel, thank you for your 5-star rating! We're delighted to hear that you found our service brilliant and that we could make the process easy for you. It's great to know that you appreciated the valet service and the convenience of having your car dropped off.
We strive to provide exceptional customer service and ensure that every aspect of your experience is seamless. Your feedback about our staff's friendliness and the quality of the repair is truly appreciated, and we're thrilled that we could meet your expectations.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
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