Allegra K has great customer service. They were quick to respond to my questions and concerns, and they usually got back to me the next day. Even though they shipped from another country, I thought th... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Caution: The 30-day free return promise is not entirely the full story. While the customer service agent I worked with was very polite and pleasant, it took three tries to finally obtain an agreement... Se mere
Virksomheden har svaret
I am very satisfied with my purchases. The style of clothing, in particular the skirts; dresses; and coats, are really nice. The customer care team is supportive and accommodating. I am pleased to rem... Se mere
Virksomheden har svaret
The website is great, the clothes didn't match the cut or quality I was hoping for - but they can always go to a different maker, which I bet they will. I'm here to talk about their customer service.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Allegra K® is an online fashion store. We aim to provide superior quality clothing at a reasonable price for everyone. We own an intense and complex supply chain and a talented designer team in this industry. We always listen to our customers' opinions and strive to find innovative ways to improve and deliver the most satisfying products. Regardless of a diverse range of body types, personality, and gender, you can find clothes that fit.
Kontaktoplysninger
Room 1111, 11/F, Metroplaza, Tower 2, 223 Hing Fong Road, Kwai Fong, New Territories Hong Kong SAR (Note: this is not a returning address), Hong Kong
- +852 24838901
- cs@allegra-k.com
- allegra-k.com
3,9
God
577 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Pleasantly surprised that the blouse…
Pleasantly surprised that the blouse fit perfect and was great quality. Arrived early!
22. januar 2026
Besvarelse fra Allegra K
Hi Donna,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Great turnaround time for refunds
Quick response to questions and very easy to work with, would definitely purchase from you again!
22. januar 2026
Besvarelse fra Allegra K
Hi Teresa,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Besvarelse fra Allegra K
Hi Melinda,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
I got my order right on time thank you…
I got my order right on time thank you allegra i will definately order from you guys more.
30. januar 2026
Uopfordret anmeldelse
Besvarelse fra Allegra K
Hi Yen,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
The items arrived a month late
The items arrived a month late; I needed them for Christmas. The items are brand new, still in packages they will not take them back. I will never shop with them again.
28. januar 2026
Uopfordret anmeldelse
Besvarelse fra Allegra K
Hi Christine,
I'm sorry to hear that you're not 100% satisfied with this.our customers
service team already contacted you via email.please check your email,sometime mail is in spam.please double-check: cs@allegra-k.com
sorry for this again.
Best regards,
Allegra K
I love shopping on Allegra K
I love shopping on Allegra K - the styles are very cute, pretty, feminine and very flattering and the sizes fits perfectly! Very fast delivery and items are well packaged.
28. januar 2026
Uopfordret anmeldelse
Besvarelse fra Allegra K
Hi Kim,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
I had a problem but Allegra-k got right…
I had a problem but Allegra-k got right on it. I like that in a company. They stand by their product. Makes you want to shop with them again.
19. januar 2026
Uopfordret anmeldelse
Besvarelse fra Allegra K
Hi Karen,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Initially
Initially, ordering went well. This time, I had some anxiety about my order since contacting support wasn’t easy. The delivery was late, but in the end, it turned out fine.
6. december 2025
Uopfordret anmeldelse
Besvarelse fra Allegra K
Hi Harriet,
Thanks for your support.our CS team will reply to your message within 48 hours of the working day. looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
They have a very good customer service
They have a very good customer service. Their clothes look very good, and the fabric quality is also good. The only thing I will advise is to go with your true size in women. Don’t be afraid that it will be too tight as most Asian online clothing stores. I ordered 1 size higher but it was too big for me. Their size are women size not junior or fashion nova kind of tight.
20. januar 2026
Uopfordret anmeldelse
Besvarelse fra Allegra K
Hi Massandje,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
I had to return merchandise and you…
I had to return merchandise and you were very prompt in replying. Hopefully my refund will show up on my credit card soon.
22. december 2025
Besvarelse fra Allegra K
Hi Kay,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Good service
Very fast response didn’t wait very long. nice service. Easy refund process.
11. januar 2026
Uopfordret anmeldelse
Besvarelse fra Allegra K
Hi Tina,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Besvarelse fra Allegra K
Hi Kara,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Good Quality & Customer Service
The coat I purchased as a gift was good quality and super cute! The recipient didn’t care for the color, and thought the fit wasn’t quite right either, so customer service was a huge help! They resolved the problem!
30. december 2025
Uopfordret anmeldelse
Besvarelse fra Allegra K
Hi LoriAndErik,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
At first I was disappointed to not get…
At first I was disappointed to not get any communication about my order. Could not find out a shipping date, and needed this jacket by a specfic
date. But by reaching out by e-mail and explaining my problem, I was refunded my total amount. As I was happy to get my money back, still don't know why I didn't get my order. I can only assume it was either out of stock or shipping was taking too long. Either way, thanks for my refund!
22. december 2025
Besvarelse fra Allegra K
Hi Sandra,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email.please check your email,sometime mail is in spam.please double-check: cs@allegra-k.com
sorry for this again.
Best regards,
Allegra K
Wish it was lined
Ordered the red coat. Granted, it was a great price but I was disappointed to see the coat wasn’t lined. Makes it seem a bit low quality. I’ll still wear it and it is warm.
22. december 2025
Besvarelse fra Allegra K
Hi Elizabeth,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email.please check your email,sometime mail is in spam.please double-check: cs@allegra-k.com
sorry for this again.
Best regards,
Allegra K
Good customer service
8. januar 2026
Uopfordret anmeldelse
Besvarelse fra Allegra K
Hi Liz,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Great customer service
Great customer service, very responding team.
7. januar 2026
Uopfordret anmeldelse
Besvarelse fra Allegra K
Hi Hoaithuongf,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Satisfied and happy with customer…
Satisfied and happy with customer service and quick responses. Good quality products.
7. januar 2026
Uopfordret anmeldelse
Besvarelse fra Allegra K
Hi AMB,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Quick response after delay in logistics…
Quick response after delay in logistics of shipping. Thank you for your responsiveness!
19. december 2025
Uopfordret anmeldelse
Besvarelse fra Allegra K
Hi Shopper A,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Great customer service
I placed an order for Christmas presents way too late...totally my fault, but the tracking was easy and the customer service great. Each time I sent an email, it was personally and kindly answered within 24 hours...great customer service!
7. januar 2026
Uopfordret anmeldelse
Besvarelse fra Allegra K
Hi Kimberly,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.