Alamour The Label Anmeldelser 

The dress is gorgeous and affordable. I wish petite versions were available.

I ordered 2 made to order gowns and decided to cancel the order 11 hours after placing the order. I was told that it could not be cancelled because they were in production, after 3 weeks I emailed them and they stated that the dress was only now being produced. Then when I finally received the gowns they did not fit so I am in the process of trying to return the gowns and am now being told that they do not provide refunds even though the website stated that they did. When contacting them about the refund I was told that I should have cancelled the gowns before they were shipped even though I tried to cancel when the order was placed. Communication is not good at all and they just keep repeating themselves with any solution.

Ordered a dress end of January for an event in February, still have not received this item and it’s now April, this dress cost me over $200. No reply from emails neither. Been completely scammed!!!!
Stay clear!!!

I ordered a custom made-to-order dress ,
The whole experience has been horrible.
To begin with there is no direct way to communicate with them besides email , and they take forever to reply unless it’s in their favour.
Now that I have a problem with the order they are ignoring my emails.
The dress was completely wrong! It was for an event and I ordered weeks in advance.
I reached out and was asked to send photos to prove it. I did exactly that.
Since then I have reached out via email numerous times and they do not reply.
Their customer service is despicable ,
And I’m sorry to say but they cannot be trusted with the quality of their dresses.
All I want is to send the dress back and get my money back.

UPDATE:
It has been a week since I received the dress
They have ignored all attempts to send the dress back
They haven’t replied to one of my daily emails
Complete scam site with horrible quality dresses
Do not buy from this site!!!!
They are not what they seem!!!!
Luckily I have paid via PayPal and have opened up a dispute with them to get my money back.

I ordered a package from them, but still haven't received anything and their site is no longer accessible. I still don’t hete anything from them. I want my mony back Or my package.

Alamour the Label is amazing! I was looking for a wedding dress back in 2023. I wanted to wear a gold/rose gold/tan color, instead of wearing White. I was able to communicate with the brand via What's App about sizing questions, and they responded very quickly. I actually changed my mind about my dress selection after purchasing because of a new dress that came on the website the next day, and they allowed me to change my order immediately. Fortunately, I found a veil that was a similar style to one of the layers in the dress. Everything was packaged well. The dress was a lovely wedding dress! I'm so grateful for this company! I wish I could show pictures!

They do not have a return policy except for offering a store credit. I bought my daughter her formal gown here, but the fit was terrible. They refused to issue a refund, so I was left with a store credit that we didn't need. Each year, I had to make a purchase to keep the credit active. This time, I decided to buy $280 worth of underwear jsut to be done with this company. However, they emailed me stating that I needed to pay additional shipping fees because the underwear was not all shipped from the same location. We had already paid $14 for shipping! The customer service has been absolutely appalling

Ordered a dress and doesn't suit me so i returned it. It has been over a month and they are saying they cant find the parcel. Australia post has clearly delivered it and its still waiting at the post office awaiting pickup. Had i known they would give me this much trouble for such an expensive dress i would never have bought from them.
Everything I contact customer service they say we are working on it but clearly not since it's still sitting in a post office.
If I could give 0 star I would.

Thank you for the fast turn around of my beautiful dress.
I will shoot you some photos after the wedding.

Thank you.
I just wish we could call you to make life easier.
Regards
Amanda

Wow, the gown and wedding dress are stunning! Size XL fitted me perfectly, I am usually a size AU14 and smaller hips size 10/12. Stunning detail and quality! Love it!!!

This is my new official go-to for any occasion. My dress was exactly as advertised and exceeded my expectations. It came super quick and overall was a great value.

Loved the quality of the dress. Delivery was prompt.

I love my dress it’s beautiful

Absolutely love the dress. Very high quality, looks just as pictured and super quick delivery. Would buy from here again :)

Ordered Clio dress online, dress measurements are precise to the sizing guide, shipping was very quick. The dress itself is very well made of quality materials.

Best quality dresses. I bought for my wife a dress and she loved it ! Very fast shipping and hassle free

I always am skeptical when it comes to online shopping but when I came across this site (and their app) I found the most perfect reception dress for my wedding. It was delivered very quickly, 3 days before I was actually expecting it. The dress was wrapped in tissue and when I opened it, it literally smelt like Pina coladas. The quality is more then I ever expected. I recommend this site over any else. I wish I could add photos to this review. I'm so so happy with my purchase.

I recently purchased a sample dress that appeared great in the photographs provided. However, upon receiving it, I felt completely misled by its actual condition.

As a 46-year-old woman with experience purchasing dresses, I carefully reviewed the description, which clearly mentioned glitter. However, I didn’t expect it to behave like a “glitter bomb.” When I opened the package, glitter covered my floor and my body to the extent that the dress became completely unwearable.

In addition to the excessive glitter, the fabric itself was extremely stiff, particularly at the bottom. It seemed matted and bunched up, and pulling on the fabric only caused more glitter to fall off. The overall quality was very disappointing—the dress looked as though it had been hastily steamed and thrown into a bag. The fabric felt more like plastic than fabric, and it lacked any of the elegance shown in the photographs.

Even my friends, upon seeing it, were shocked and asked what the material was supposed to be. This experience has been discouraging, as the dress was far from what was advertised. I typically don’t leave reviews, but in this case, I feel it’s necessary to share my honest feedback. Unfortunately, I will not be making another purchase.

Thank you for your understanding.

I bought a dress from there for around $450 and the quality just didn't justify the price. I couldn't get a refund because their policy was credit note only and you can only use the full credit note. Then bought a dress with the credit note, and I think the second dress is better but it's still something I would maybe spend $100 on tops - this is coming from a very frequent online shopper. Seems a lot of people like this store still, but personally I don't think I'll buy anything from there again - for the price I can get 2-3 better quality dresses from somewhere else. I feel like the pictures on the website are the same product, but they do make the product look better than what it is in real life.

One thing I will compliment is reasonable delivery time, packaging, and the fit of the clothing.

I very recently purchased a beautiful black jumpsuit from Alamour. At first I was very skeptical and unsure if I could trust this company. I’am so happy that I made the purchase, my order arrived in a timely manner. When I received it, I was blown away of the quality and the workmanship and how beautifully made the jumpsuit was. When I wore the jumpsuit, I received compliment after compliment and will be making more purchases from Alamour. I highly recommend this company and love their elegant clothing.