My shed was delivered by 2 polite delivery person. On arrival, they immediately asked where the boxes should be put. There were no damage on the packages nor on the items. The courier arrived on time,... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
AIT delivered our new garden furniture bought from Webbs garden centre. Communication was excellent. The goods were delivered exactly one week after ordering which we were delighted with. The delivery... Se mere
Virksomheden har svaret
I had a mattress delivered on the 25th July by AIT Home Delivery. The two delivery driver team were both exemplary and courteous, well respected the home, placed the new mattress in my fat... Se mere
Virksomheden har svaret
I was given a precise 2-hour window the night before, which made planning my day completely stress-free. On the day of delivery, the live map tracking was brilliant—it showed me exactly where the van... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.
Kontaktoplysninger
Head Office - Unit 22 Lodge Way, Lodge Farm Industrial Estate, NN5 7US, Northampton, Storbritannien
- 01604 215 000
- customerservice.AITHD@aitworldwide.com
- aithomedelivery.com/en-gb
4,6
Fremragende
253 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I have already written a review but…
I have already written a review but again I'll say we had an excellent experience.The AIT couriers were polite, friendly and my package arrived in perfect condition.
24. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for taking the time to leave another review. We're delighted to hear that you had an excellent experience and that your package arrived in perfect condition. It's especially rewarding to know that our delivery team was polite and friendly throughout. We truly appreciate your continued support and kind words.
Arrived on time no complaints.
Arrived on time, courtesy from driver. Used for first time, impressive.
26. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your feedback. We're delighted to hear that your delivery arrived on time and that our driver was courteous and professional. It's especially pleasing to know that your first experience with us left such a positive impression. We appreciate your support and hope to deliver for you again in the future.
Courteous delivery men on time and…
Courteous delivery men on time and would definitely choose this site again
26. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive feedback. We're pleased to hear that your delivery arrived on time and that our team provided a courteous and professional service. It's wonderful to know that your experience was so positive, and we truly appreciate your confidence in choosing us again in the future.
Not Happy
When I ordered my fridge freezer on the samsung website, I was informed that the delivery would be 3-5days from the day of ordering. It was in fact 10days before I got my order. Which meant I had to live out of a coolbag for 10days in 30° temperatures.
22. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
We sincerely apologise that the delivery timeframe advised at the point of ordering was not met and for the inconvenience this caused. Your feedback is important to us, and we will ensure this is raised with the relevant teams for review to help improve our service and communication.
In addition, a member of our team will reach out to you directly to discuss your experience and review the details of your order.
Thank you for taking the time to share your feedback, and we're sorry for the disappointment caused.
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for taking the time to leave your feedback. We're pleased to hear that our delivery team made such a positive impression with their friendly and courteous approach. Providing a professional and welcoming service is important to us, and we're delighted that this was reflected in your experience. We appreciate your support and hope to deliver for you again soon.
Only delivered 1 of 2 boxes
26. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
We're sorry to hear that only one box was delivered and apologise for the inconvenience caused. We'd like to look into this further for you. Please be assured that we will reach out to you directly to review your order and investigate what may have happened. Thank you for bringing this to our attention, and we appreciate your patience while we work to resolve this.
They phoned ahead that they were on…
They phoned ahead that they were on there way were polite and respected my property very satisfied with the delivery
26. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive feedback. We're delighted to hear that the advance call helped keep you informed and that our delivery team was polite and respectful of your property. It's great to know you were very satisfied with the service provided.
On time
On time. Gave a call 30 minutes before to confirm theywere on the way. Offered to take item upstaird for me. Seemed pleasant.
26. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review. We're pleased to hear that your delivery arrived on time and that our team kept you informed before arrival. It's great to know you received a pleasant and professional service. We appreciate your feedback and support.
Both Bed bases was damaged one…
Both Bed bases was damaged one completely broken down one side although they were well packaged by the company sending them.
26. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your feedback. We're very sorry to hear that both bed bases arrived damaged, with one being completely broken on one side. We understand how disappointing this must have been, particularly as the items were well packaged prior to dispatch.
Please accept our sincere apologies for the condition in which your order was received. We would recommend referring back to the supplier directly so that a replacement can be arranged. In addition, one of the team will reach out to you shortly to discuss this further. We will also ensure your comments are raised with the relevant teams for investigation and review to help prevent similar issues in the future.
Thank you for bringing this to our attention.
Above and beyond
The delivery arrived on time and the very kind delivery guys took the 3 trellis panels into my back garden for me. This was a great help as it was windy and the panels awkward due to wrapping
26. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your wonderful feedback. We're delighted to hear that your delivery arrived on time and that our team went the extra mile to help by placing the trellis panels in your back garden. It's great to know their assistance made things easier, especially given the windy conditions and awkward packaging. We truly appreciate your kind words and support.
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your feedback. We're pleased to hear your delivery arrived on time and that our drivers provided a great service. We appreciate your kind words and are glad we could make your delivery experience a positive one.
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive feedback. We're delighted to hear that you found our service professional, efficient, and friendly. We appreciate your kind words and are pleased we could provide a delivery experience that met your expectations.
This is the 4th time I’ve ordered…
This is the 4th time I’ve ordered from MO with AIT as the delivery service.
The company is brilliant, the delivery chap was absolutely fabulous. They always are. Friendly, happy, kind and respectful. They delivered to an elderly couple this time and he was that lovely, we were practically hugging the poor lad!
Thank you. From Barry drop on Sunday.
26. juli 2026
Uopfordret anmeldelse
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your continued support and for taking the time to share such wonderful feedback. We're delighted to hear that your delivery experiences have consistently met your expectations and that our driver provided such a friendly, respectful, and caring service. It's especially rewarding to know they made a positive impression during this delivery. We truly appreciate your kind words and look forward to serving you again in the future.
Excellent Communication and staff
Good communication on the delivery day regarding the time of delivery. I could plan myself based on the delivery time as it was a sunny weekend planned for some family outing. Delivery guy have also generously offered help to bring the parcel inside the house.
26. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your wonderful feedback. We're delighted to hear that our delivery updates helped you plan your day with confidence and fit around your family weekend plans. It's also great to know our driver went the extra mile by offering assistance with your parcel. We truly appreciate your kind comments about both our communication and customer service.
the guys that done the delivery were…
the guys that done the delivery were great and contacted my 30mins in advance
25. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive feedback. We're pleased to hear our delivery team provided excellent service and that the 30-minute advance call helped you prepare for the delivery. We appreciate your kind words and are glad everything went smoothly.
Ordered on Friday and delivered on Saturday around noon. Absolutely brilliant service
Brilliant service
Served efficiently
Item fully demonstrated and with a smile
26. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your fantastic feedback. We're delighted to hear that your order arrived so quickly and that our team provided an efficient, friendly service. It's great to know the item was fully demonstrated and delivered with a smile. We appreciate your support and thank you for choosing us.
Good communication with me about…
Good communication with me about delivery time and the timing was met by the delivery team. I find AIT gives a professional service.
26. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive feedback. We're pleased to hear that our delivery updates kept you well informed and that the delivery arrived at the expected time. It's great to know you found our service professional, and we appreciate you taking the time to share your experience.
perfect on time delivery the lads were…
perfect on time delivery the lads were very helpful with the delivery
26. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive feedback. We're delighted to hear your delivery arrived on time and that our team was helpful throughout the process. We appreciate your kind comments and are pleased we could provide a great delivery experience.
Great service
Great service, kept us informed of delivery schedule. Arrived 24hrs after ordering.
26. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your kind feedback. We're delighted to hear you were kept informed throughout the delivery process and that your order arrived so quickly. We appreciate your support and are pleased we could provide a great delivery experience.
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your feedback. We're pleased to hear your delivery arrived on time and that our team was helpful throughout the process. We'll be sure to pass on your kind comments to the delivery crew.
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