Emmanuel and his co worker delivered my new bed a little earlier than expected which was much appreciated. They took great care moving the bed through the house without scratching the walls or floor.... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good customer communication with regular updates throughout the delivery day until arrival. Tracking the delivery was useful as I could continue my day based on the vehicle location and could see... Se mere
I was kept up to date by email and the tracker then called around 30mins before delivery to say they were on the way. The 2 guys that came were friendly and courteous, took off their shoes when delive... Se mere
Virksomheden har svaret
Clear delivery tracking and excellent communication. We were given a two hour wondow and could see how many stops were ahead of us. The delivery drivers were polite and friendly called ahead of arriv... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.
Kontaktoplysninger
Head Office - Unit 22 Lodge Way, Lodge Farm Industrial Estate, NN5 7US, Northampton, Storbritannien
- 01604 215 000
- customerservice.AITHD@aitworldwide.com
- aithomedelivery.com/en-gb
4,6
Fremragende
267 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lovely helpful friendly guys
Lovely helpful friendly guys. Polite and professional. Made sure the (very large) box was somewhere easily accessible and the correct way around to unpack.
24. oktober 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Wall mounting was included
Wall mounting was included, this was not carried out, ruined my weekend, total rubbish!!
24. oktober 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your feedback. We're genuinely sorry to hear that your experience did not meet your expectations. Please reach out to our complaints team with more details so we can address your concerns and provide assistance. To contact us, please email complaints.aithd@aitworldwide.com . Your satisfaction is important to us, and we appreciate the opportunity to make things right.
Information about the delivery was very…
Information about the delivery was very useful and the lads delivering were good and efficient.
23. oktober 2026
Uopfordret anmeldelse
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Great communication
Great communication - called an hour before delivery and we’re here on time. Respectful of my property.
24. oktober 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Quick and efficient
If this is just about the delivery element, they were on time, polite, respectful of property and very quickly in and out.
22. oktober 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
I was able to manage my day due to the…
I was able to manage my day due to the updated information provided.
24. oktober 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Very accommodating
I was expecting my delivery to be on a Saturday. I got a message to say it would be Friday 10:04-12:04. There was going to be nobody at home 11:45-12:45. I sent a message and the delivery guys arrived as I did at 12:44. Brilliant. Very grateful. 😁
24. oktober 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
On time delivery
24. oktober 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
On time in spite of foul weather
On time in spite of foul weather. Good communication, pleasant helpful deliverymen.
24. oktober 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
couriers did not handle package with…
couriers did not handle package with care - flipped it over agressively two times. The packaged itself was very carefully packed and suitably padded by the vendor. Item was extremely damaged and now have to return.
24. oktober 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your feedback. We're genuinely sorry to hear that your experience did not meet your expectations. Please reach out to our complaints team with more details so we can address your concerns and provide assistance. To contact us, please email complaints.aithd@aitworldwide.com . Your satisfaction is important to us, and we appreciate the opportunity to make things right.
I was kept up to date by email and the…
I was kept up to date by email and the tracker then called around 30mins before delivery to say they were on the way. The 2 guys that came were friendly and courteous, took off their shoes when delivering upstairs as it was heavy rain when they delivered.
24. oktober 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
An efficient professional service.
An efficient and straightforward removal and delivery by two extremely polite professionals. The tracking option and phone call 40 mins prior to arrival was appreciated as well.
24. oktober 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Disappointed
Just like to mention. I had a sideboard delivered. I was rung as the 2 men delivering couldnt find th address
I directed them and went out to meet them.
Not very friendly one didnt speak.
It wasnt a langage barrier as he clearly understands English
They carried the item in and this man seemed disgruntled when I pointed out that the sideboard was upside down
They both didnt say anything just turned the furniture right side then the man just walked out
Practically pushed past me no goodbye or sorry
No conversation from either.
The other took a photo then left
He spoke when I asked if he needed a signiture. I felt uncomfortable and upset
I spent alot of money and am considering buying a larger chest of drawers but Im not buying from yourselves again because these delivery men dont understand basic customer service.
I was left disappointed when I should have felt happy.
It left a bad taste in my mouth.
24. oktober 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your feedback. We're genuinely sorry to hear that your experience did not meet your expectations. Please reach out to our complaints team with more details so we can address your concerns and provide assistance. To contact us, please email complaints.aithd@aitworldwide.com . Your satisfaction is important to us, and we appreciate the opportunity to make things right.
good advanced delivery information via…
good advanced delivery information via email, but the bad weather delayed delivery slightly.
23. oktober 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Dunhelm Heavy Delivery
The guys where very helpful putting the parcels exactly in the position required they where very polite cheerful and very professional a credit to the company
23. oktober 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Very clear and useful communications
Very clear and useful communications. Drivers great
24. oktober 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Excellent tracking and notifications
Excellent tracking and notifications - very pleasant and helpful too.
24. oktober 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
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