My shed was delivered by 2 polite delivery person. On arrival, they immediately asked where the boxes should be put. There were no damage on the packages nor on the items. The courier arrived on time,... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was given a precise 2-hour window the night before, which made planning my day completely stress-free. On the day of delivery, the live map tracking was brilliant—it showed me exactly where the van... Se mere
Virksomheden har svaret
AIT delivered our new garden furniture bought from Webbs garden centre. Communication was excellent. The goods were delivered exactly one week after ordering which we were delighted with. The delivery... Se mere
Virksomheden har svaret
I had a mattress delivered on the 25th July by AIT Home Delivery. The two delivery driver team were both exemplary and courteous, well respected the home, placed the new mattress in my fat... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.
Kontaktoplysninger
Head Office - Unit 22 Lodge Way, Lodge Farm Industrial Estate, NN5 7US, Northampton, Storbritannien
- 01604 215 000
- customerservice.AITHD@aitworldwide.com
- aithomedelivery.com/en-gb
4,6
Fremragende
253 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ontime, Friendly and helpfu
Ontime, Friendly and helpful. Very polite and placed the item where I wanted it, not just at the front door.
26. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review. We're glad to hear our team was friendly, helpful, and polite, and that your item was delivered exactly where you wanted it. We appreciate your feedback and support.
Great communication and excellent staff…
Great communication and excellent staff making the delivery as easy as possible. Thanks to everyone involved
25. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review. We're delighted to hear that our team made the delivery process easy and hassle-free. We appreciate your kind words about our communication and staff, and we'll be sure to share your feedback with everyone involved.
Very smooth and timely
26. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
All Good
Good notifications, phone call 30 minutes before delivery, friendly guys, delivered to just where we wanted.
26. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review. We're pleased to hear that our delivery updates were helpful and that our team provided a friendly service. It's great to know your delivery arrived as expected and was placed exactly where you wanted it. We appreciate your feedback.
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review. We're pleased to hear that you found our communication clear and our team efficient. We appreciate your feedback and support.
Regular reminders and arrived as planned
26. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive feedback. We're glad our delivery updates were helpful and that everything arrived as planned. We appreciate your support.
Very trustworthy and efficient
The delivery and the information beforehand were spot on. Everything on time, with care and the staff were friendly and careful.
16. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review. We're pleased to hear that your delivery arrived on time and that you found our service trustworthy and efficient. It's great to know our team kept you well informed and handled your delivery with care. We appreciate your feedback.
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review. We're delighted to hear your delivery arrived on time and that our team provided such great service. We appreciate your feedback and support.
Timely delivery
Polite, efficient delivery drivers.
Got an accurate route and expected delivery time.
Thank you.
26. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive feedback. We're glad your delivery arrived on time and that our drivers provided a polite and efficient service. We appreciate your support.
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review. We're delighted to hear that you were pleased with our service, communication, and timely delivery. Providing a reliable experience and keeping our customers informed every step of the way are priorities for our team. We appreciate your feedback and look forward to serving you again in the future.
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your kind feedback. We're delighted to hear that you received excellent service and found our staff to be friendly and helpful. We appreciate you taking the time to share your experience and are pleased we could make your delivery a positive one.
Excellent service
The 2 gentlemen who delivered and assembled my bed frame were very professional and friendly.
26. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your excellent feedback. We're delighted to hear that our delivery and assembly team provided such a professional and friendly service. It's great to know they helped make the experience a positive one, and we truly appreciate you taking the time to share your comments.
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your feedback. We're pleased to hear that our team delivered a friendly, professional, and courteous service. We take great pride in providing a positive customer experience, and it's wonderful to know we met your expectations.
I have already written a review but…
I have already written a review but again I'll say we had an excellent experience.The AIT couriers were polite, friendly and my package arrived in perfect condition.
24. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for taking the time to leave another review. We're delighted to hear that you had an excellent experience and that your package arrived in perfect condition. It's especially rewarding to know that our delivery team was polite and friendly throughout. We truly appreciate your continued support and kind words.
Arrived on time no complaints.
Arrived on time, courtesy from driver. Used for first time, impressive.
26. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your feedback. We're delighted to hear that your delivery arrived on time and that our driver was courteous and professional. It's especially pleasing to know that your first experience with us left such a positive impression. We appreciate your support and hope to deliver for you again in the future.
Courteous delivery men on time and…
Courteous delivery men on time and would definitely choose this site again
26. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive feedback. We're pleased to hear that your delivery arrived on time and that our team provided a courteous and professional service. It's wonderful to know that your experience was so positive, and we truly appreciate your confidence in choosing us again in the future.
Not Happy
When I ordered my fridge freezer on the samsung website, I was informed that the delivery would be 3-5days from the day of ordering. It was in fact 10days before I got my order. Which meant I had to live out of a coolbag for 10days in 30° temperatures.
22. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
We sincerely apologise that the delivery timeframe advised at the point of ordering was not met and for the inconvenience this caused. Your feedback is important to us, and we will ensure this is raised with the relevant teams for review to help improve our service and communication.
In addition, a member of our team will reach out to you directly to discuss your experience and review the details of your order.
Thank you for taking the time to share your feedback, and we're sorry for the disappointment caused.
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for taking the time to leave your feedback. We're pleased to hear that our delivery team made such a positive impression with their friendly and courteous approach. Providing a professional and welcoming service is important to us, and we're delighted that this was reflected in your experience. We appreciate your support and hope to deliver for you again soon.
Only delivered 1 of 2 boxes
26. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
We're sorry to hear that only one box was delivered and apologise for the inconvenience caused. We'd like to look into this further for you. Please be assured that we will reach out to you directly to review your order and investigate what may have happened. Thank you for bringing this to our attention, and we appreciate your patience while we work to resolve this.
They phoned ahead that they were on…
They phoned ahead that they were on there way were polite and respected my property very satisfied with the delivery
26. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive feedback. We're delighted to hear that the advance call helped keep you informed and that our delivery team was polite and respectful of your property. It's great to know you were very satisfied with the service provided.
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