My shed was delivered by 2 polite delivery person. On arrival, they immediately asked where the boxes should be put. There were no damage on the packages nor on the items. The courier arrived on time,... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was given a precise 2-hour window the night before, which made planning my day completely stress-free. On the day of delivery, the live map tracking was brilliant—it showed me exactly where the van... Se mere
Virksomheden har svaret
AIT delivered our new garden furniture bought from Webbs garden centre. Communication was excellent. The goods were delivered exactly one week after ordering which we were delighted with. The delivery... Se mere
Virksomheden har svaret
I had a mattress delivered on the 25th July by AIT Home Delivery. The two delivery driver team were both exemplary and courteous, well respected the home, placed the new mattress in my fat... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.
Kontaktoplysninger
Head Office - Unit 22 Lodge Way, Lodge Farm Industrial Estate, NN5 7US, Northampton, Storbritannien
- 01604 215 000
- customerservice.AITHD@aitworldwide.com
- aithomedelivery.com/en-gb
4,6
Fremragende
253 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Well done
Boys phoned before delivery; earlier than anticipated which was great; friendly, helpful & efficient; well done
26. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review. We're pleased to hear that our team kept you informed before delivery and provided a friendly, helpful, and efficient service. It's great to know the earlier delivery time was convenient for you. We appreciate your feedback and support.
Straightforward & problem free
Straightforward & problem free. Arrived when expected and delivered with no issues.
26. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review. We're pleased to hear that your delivery arrived as expected and that the process was straightforward and trouble-free. We appreciate your feedback and support.
Good communication before and during…
Good communication before and during delivery. On time and very helpful and flexible siting the items.
25. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review. We're pleased to hear that you found our communication clear and helpful throughout the delivery process. It's great to know your delivery arrived on time and that our team was flexible and accommodating when placing your items. We appreciate your feedback and support.
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review. We're pleased to hear that your delivery was swift and efficient. We appreciate your feedback and support.
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review. We're pleased to hear that our team was polite and helpful, and that they assisted with getting your items upstairs. We appreciate your feedback and support.
I ordered a mattress it stated…
I ordered a mattress it stated delivered to room of choice. The delivery men wouldn’t take upstairs as they stated it wouldn’t fit. It did require some degree of manipulation to get upstairs but this wasn’t impossible. It was left in my hall. Very unhappy with service when I have health issues which meant I can’t lift. Be aware unless it’s a straight forward job they will decline and give a multiple excuses as to why. I gave up arguing with them in the end
25. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your feedback. We're genuinely sorry to hear about your experience with the delivery of your mattress. We understand how disappointing this must have been, particularly given the health issues you mentioned and your expectation that the item would be delivered to your room of choice.
I can see that you have provided details of your complaint. A member of our customer care team will reach out to you soon to discuss the circumstances surrounding the delivery and investigate your concerns regarding the service you received. We will work towards a satisfactory resolution.
Thank you for your patience.
Very kind and helpful
Perfect delivery. Even ahead of time. I was being updated on every step as well. Emmanuel was very polite!
26. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review. We're delighted to hear that your delivery arrived ahead of schedule and that the regular updates kept you informed throughout the process. It's wonderful to know that Emmanuel provided a kind, helpful, and professional service. We appreciate your feedback and support.
Deliverd on the day quoted
Deliverd on the day quoted, phone call with delivery time, rang bell and waited, handed me the parcel . 👍
25. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review. We're glad your delivery arrived on the day quoted and that our driver kept you informed with a call ahead. It's great to hear the parcel was handed over personally and that the service met your expectations. We appreciate your feedback.
FIRST CLASS SERVICE...
I had a mattress delivered on the 25th July by AIT Home Delivery.
The two delivery driver team were both exemplary and courteous, well respected the home, placed the new mattress in my father's bedroom, took away the old mattress and were extremely professional.
10 star service and both a credit to AIT Home Delivery.
Can you please pass this on to them from my father and myself.
With Kind Regards
Mr Ged Musto
25. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your fantastic review. We're delighted to hear that our delivery team provided such a professional and courteous service. It's great to know they respected your home, assisted with the placement of the new mattress, and removed the old one with care. We truly appreciate your kind words and will be sure to share your feedback with the team. Thank you for your support.
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review. We're pleased to hear that our team was polite, friendly, and efficient. We appreciate your feedback and support.
The staff were very polite and helpful
The staff were very polite and helpful, one of the men asked where I would like my delivery and he took it to the top of the stairs for me as requested! This made such a difference rather than it being dumped at the front door and saved me the hassle of pulling it up on my own. On time, tracking was available and can’t say a bad word about my experience! Highly recommend and the extra gestures do make a difference! 10/10 ☺️
25. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review. We're delighted to hear that our team was polite, helpful, and able to place your delivery exactly where you needed it. It's great to know that the tracking service, on-time delivery, and extra assistance helped make your experience a positive one. We truly appreciate your recommendation and kind feedback.
Heavy item delivered with care
Very nice guy. Phoned to say he was on his way. Very helpful and professional. Delivered with care. Thank you x
26. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review. We're pleased to hear that our driver was helpful, professional, and kept you informed throughout the delivery. It's great to know your item was delivered with care. We appreciate your feedback and support.
Excellent
Sharp smooth transaction - text message & window slot to say when goods will be arriving - you can also track van on app.
Very Good
16. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review. We're pleased to hear that the delivery process was smooth and well organised. It's great to know that the delivery updates, time slot notifications, and tracking features were helpful. We appreciate your feedback and support.
It was a five star delivery service…
It was a five star delivery service from my side, arrived within the window given, off the lorry onto my wheels. All at a safe pace - thank you.
26. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review. We're delighted to hear that your delivery arrived within the expected time window and was completed safely and efficiently. It's great to know our team provided a five-star experience. We appreciate your feedback and support.
Ontime, Friendly and helpfu
Ontime, Friendly and helpful. Very polite and placed the item where I wanted it, not just at the front door.
26. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review. We're glad to hear our team was friendly, helpful, and polite, and that your item was delivered exactly where you wanted it. We appreciate your feedback and support.
Great communication and excellent staff…
Great communication and excellent staff making the delivery as easy as possible. Thanks to everyone involved
25. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review. We're delighted to hear that our team made the delivery process easy and hassle-free. We appreciate your kind words about our communication and staff, and we'll be sure to share your feedback with everyone involved.
Very smooth and timely
26. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
All Good
Good notifications, phone call 30 minutes before delivery, friendly guys, delivered to just where we wanted.
26. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review. We're pleased to hear that our delivery updates were helpful and that our team provided a friendly service. It's great to know your delivery arrived as expected and was placed exactly where you wanted it. We appreciate your feedback.
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review. We're pleased to hear that you found our communication clear and our team efficient. We appreciate your feedback and support.
Regular reminders and arrived as planned
26. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive feedback. We're glad our delivery updates were helpful and that everything arrived as planned. We appreciate your support.
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