My shed was delivered by 2 polite delivery person. On arrival, they immediately asked where the boxes should be put. There were no damage on the packages nor on the items. The courier arrived on time,... Se mere
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Se, hvad kunderne siger
I had a mattress delivered on the 25th July by AIT Home Delivery. The two delivery driver team were both exemplary and courteous, well respected the home, placed the new mattress in my fat... Se mere
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I was given a precise 2-hour window the night before, which made planning my day completely stress-free. On the day of delivery, the live map tracking was brilliant—it showed me exactly where the van... Se mere
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AIT delivered our new garden furniture bought from Webbs garden centre. Communication was excellent. The goods were delivered exactly one week after ordering which we were delighted with. The delivery... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.
Kontaktoplysninger
Head Office - Unit 22 Lodge Way, Lodge Farm Industrial Estate, NN5 7US, Northampton, Storbritannien
- 01604 215 000
- customerservice.AITHD@aitworldwide.com
- aithomedelivery.com/en-gb
4,6
Fremragende
253 t anmeldelser
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Easy
A phone call to alert me, and a phone call on arrival. Very helpful and trouble free. Thank you.
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review and for sharing your experience. We are delighted to hear that the advance phone call and arrival notification were helpful and contributed to a smooth delivery process. Keeping customers informed throughout the delivery journey is an important part of the service we strive to provide, helping ensure a convenient and stress-free experience.
It is also wonderful to know that you found our team helpful and that everything was completed without any issues. Your kind feedback is greatly appreciated and serves as valuable encouragement for us to continue providing reliable, professional, and customer-focused service with every delivery.
Right on time and the lads were a…
Right on time and the lads were a credit to the company
27. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your excellent review and for taking the time to share your feedback. We are delighted to hear that your delivery arrived right on time and that our delivery team made such a positive impression. Providing a punctual, reliable, and professional service is something we take great pride in, so it is especially rewarding to know that our colleagues represented these values so well.
Your kind comments about the team being a credit to the company are greatly appreciated and will be shared with them as recognition of their hard work and dedication. Feedback like yours is a wonderful source of motivation and encourages us to continue delivering the high standard of customer service that our customers deserve.
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that you were pleased with the communication throughout your delivery journey and that the delivery was completed within the expected timescale. Keeping customers informed at every stage is a key part of the service we strive to provide, helping to ensure a smooth and reliable experience from start to finish.
It is wonderful to know that our updates and punctual service met your expectations. Your kind comments are greatly appreciated and serve as valuable encouragement for our team to continue delivering dependable, efficient, and customer-focused service with every delivery.
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review and for sharing your feedback. We are delighted to hear that your delivery arrived quickly and that you felt well informed throughout the entire process. Providing regular updates and clear communication is an important part of the service we strive to deliver, helping customers stay informed and confident every step of the way.
It is wonderful to know that the combination of prompt delivery and consistent communication contributed to a positive experience. Your kind comments are greatly appreciated and motivate our team to continue providing reliable, efficient, and customer-focused service with every delivery.
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that your delivery arrived on time and that you found our team helpful and pleasant throughout the process. Providing a reliable service combined with friendly and professional customer care is something we strive for every day, so it is wonderful to know that your experience reflected these values. Your kind comments are greatly appreciated and serve as valuable encouragement for our team to continue delivering dependable and customer-focused service with every delivery.
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review and for sharing your experience with us. We are delighted to hear that your delivery arrived on time and that you were kept well informed throughout the process. Providing clear and timely updates is an important part of the service we strive to deliver, helping customers feel confident and prepared for their delivery.
We are also pleased to know that our team members were friendly and professional during the delivery. Combining reliable delivery times with excellent customer service is at the heart of what we do, so it is rewarding to hear that your experience met your expectations. Your kind feedback is greatly appreciated and motivates us to continue providing dependable and customer-focused service with every delivery.
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your five-star review and for your kind feedback. We are delighted to hear that you received excellent service and that your delivery experience met your expectations. Our team is committed to providing reliable deliveries, clear communication, and professional customer care at every stage of the process, so it is very rewarding to know that our efforts were appreciated. Your positive comments are greatly valued and serve as wonderful motivation for us to continue delivering a high standard of service for all our customers.
Was told del on 29 to 31 went away for…
Was told del on 29 to 31 went away for day del 28 left in full view to public driver should taken away large box and redeliver
...
28. juli 2026
Great delivery
Great delivery, drivers were on time and courteous when delivering our item…..no complaints
27. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that your delivery arrived on time and that our drivers provided a courteous and professional service throughout the process. Delivering items safely, efficiently, and with a friendly approach is something we take great pride in, so it is wonderful to know that your experience met your expectations.
It is especially rewarding to hear that everything went smoothly and that you had no complaints about the service provided. Your kind comments are greatly appreciated and will be shared with the team as recognition of their hard work. Feedback like yours motivates us to continue delivering reliable and customer-focused service with every delivery.
Very good service pleasant driver…
Very good service pleasant driver put it in the room for us would recommend your service to others thank you very much
27. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that you were pleased with the delivery service and that our driver provided a pleasant and helpful experience. Ensuring items are delivered safely and placed in the requested room is an important part of the service we aim to provide, so it is wonderful to know that we met your expectations.
We are especially grateful for your recommendation. Feedback like yours is highly valued and serves as great encouragement for our team to continue delivering reliable, professional, and customer-focused service. Thank you again for your kind comments.
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review and for sharing your feedback. We are delighted to hear that your delivery was completed quickly and that our team provided a polite and professional service. Delivering an efficient experience while maintaining excellent customer care is something we strive for every day, so it is wonderful to know that we met your expectations. Your kind comments are greatly appreciated and serve as valuable encouragement for our team to continue providing reliable, customer-focused service with every delivery.
Great communication from the team
Great communication on the Night before I was sent a 2 hour delivery window and on the day I was called when they were roughly 40 minutes away. when they were outside my house. A heavy duty bed in 3 boxes which they brang up the stairs and left where told to couldn't be more happy with the service provided by the staff
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your wonderful review and for taking the time to share such detailed feedback. We are delighted to hear that the communication throughout your delivery experience met your expectations, from receiving your delivery time window the evening before to the phone call on the day of delivery keeping you informed of the team's arrival.
It is especially pleasing to know that our delivery colleagues were helpful and accommodating when bringing your heavy bed upstairs and placing the boxes exactly where you requested. We understand how important it is for deliveries of larger items to be handled with care and professionalism, and we are delighted that the service provided left you so satisfied.
Your kind comments are greatly appreciated and will be shared with the team. Feedback like yours motivates us to continue providing reliable, efficient, and customer-focused deliveries, along with clear communication every step of the way. Thank you again for your support.
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that you found the service both great and helpful. Our team is committed to providing a smooth delivery experience alongside friendly, professional support at every stage of the process, so it is wonderful to know that we met your expectations. Your kind comments are greatly appreciated and serve as valuable encouragement for us to continue delivering reliable and customer-focused service with every delivery.
Great service delivered by really nice…
Great service delivered by really nice people
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review and for sharing your feedback. We are delighted to hear that you received great service and that our delivery team made such a positive impression. Providing a reliable delivery experience alongside friendly, professional customer care is something we take great pride in, so it is wonderful to know that our colleagues helped make your experience such a positive one.
Your kind comments are greatly appreciated and will be shared with the team as recognition of their hard work and dedication. Feedback like yours motivates us to continue delivering dependable, customer-focused service and maintaining the high standards our customers expect.
They keep you in touch with your…
They keep you in touch with your delivery and phone you 30 minuites before they get to you.
27. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review and for sharing your experience. We are delighted to hear that you found our delivery updates helpful and appreciated being kept informed throughout the process. Providing clear communication, including advance notifications and a phone call shortly before arrival, is an important part of the service we strive to deliver, helping customers plan their day with confidence.
It is wonderful to know that these updates contributed to a smooth and convenient delivery experience. Your kind feedback is greatly appreciated and motivates our team to continue providing reliable, professional, and customer-focused service with every delivery.
Great service from start to finish
Great service from start to finish, constantly kept up to date with emails and texts of progress on the delivery. I was rung an hour before the delivery by a very friendly and helpful driver. All round a very positive experience.
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your fantastic review and for taking the time to share such detailed feedback. We are delighted to hear that you had a great experience from start to finish and that the regular email and text updates kept you informed throughout the delivery journey. Providing clear and proactive communication is a key part of the service we strive to deliver, so it is wonderful to know that this contributed to a smooth and reassuring experience.
We are also pleased to hear that the call from our driver ahead of delivery was helpful and that they provided a friendly and professional service. Our teams work hard to ensure every delivery is completed with care, reliability, and excellent customer service, and it is rewarding to know that these efforts were reflected in your experience.
Your kind comments are greatly appreciated and will be shared with the team as recognition of their hard work. Feedback like yours motivates us to continue providing dependable, customer-focused service and creating positive delivery experiences for our customers.
The delivery guys turned up on time and…
The delivery guys turned up on time and carried the mattress upstairs
Much appreciated
27. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that our delivery team arrived on time and were able to carry your mattress upstairs for you. Providing a helpful, efficient, and professional service is something we take great pride in, so it is wonderful to know that your experience met your expectations.
Your kind comments are greatly appreciated and will be shared with the team as recognition of their efforts. Feedback like yours motivates us to continue delivering reliable and customer-focused service with every delivery.
Great lads.
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that our delivery team made such a positive impression. Our colleagues work hard to provide a friendly, professional, and reliable service on every delivery, so it is wonderful to know that your experience reflected these standards. Your kind comments are greatly appreciated and will be shared with the team as recognition of their efforts. Feedback like yours motivates us to continue delivering excellent customer service and a positive delivery experience.
Speedy and gave great notice
26. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review and for sharing your feedback. We are delighted to hear that your delivery arrived quickly and that the advance notifications helped keep you well informed throughout the process. Clear communication and reliable service are important priorities for our team, so it is wonderful to know that both contributed to a positive experience. Your kind comments are greatly appreciated and motivate us to continue providing efficient, dependable, and customer-focused deliveries.
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that you found our team to be very polite and courteous throughout your delivery experience. Providing professional, respectful, and customer-focused service is something we take great pride in, and it is wonderful to know that our colleagues made such a positive impression. Your kind comments are greatly appreciated and serve as valuable encouragement for our team to continue delivering reliable service and excellent customer care with every delivery.
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