AIT Home Delivery UK Ltd Anmeldelser 

253.319
TrustScore 4.5 ud af 5

4,6

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

AIT delivered our new garden furniture bought from Webbs garden centre. Communication was excellent. The goods were delivered exactly one week after ordering which we were delighted with. The delivery... Se mere

Bedømt til 5 ud af 5 stjerner

Brilliant, they texted and emailed a 2 hour delivery slot. On the day rang to say how long they would be, and arrived on time, item in good condition. Would recommend after an extremely awful deliv... Se mere

Bedømt til 5 ud af 5 stjerner

My tv was delivered on the stated day and time which is a pleasant change from some of the ither UK carriers who never deliver when they say they will. Well done AIT Delivery. No incentive was given... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Business Delivery to N Ireland Rolls of large format printing paper ordered on 21.07.26. Notice of delivery date (24.07.26) by both email and text within one hour of order, including track... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Kurér- og leveringsservice

Skrevet af virksomheden

AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

253 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,6

Alle anmeldelser

(253.319)

61.039 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Whole experience was excellent

Whole experience was excellent. Plenty of information as to progress of the order. Two hour time slot confirmed the evening before by text and arrived on schedule with a conformation phone call about 40 minutes before arrival.

24. juli 2026
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share such detailed feedback.

We are delighted to hear that your experience was excellent from start to finish. Providing clear and timely communication throughout the delivery journey is a key priority for us, so it is especially rewarding to know that the regular updates kept you fully informed about the progress of your order.

We are also pleased to hear that the two-hour delivery time slot was confirmed the evening before and that the delivery arrived exactly as scheduled. The courtesy call approximately 40 minutes before arrival is designed to give customers additional confidence and convenience, and we are delighted that this was appreciated.

Your kind comments are greatly appreciated and will be shared with the team. Feedback like yours is a valuable source of encouragement and motivates us to continue providing reliable, professional, and customer-focused service.

Thank you again for your valued feedback. We are delighted that your delivery experience was such a positive one.

Bedømt til 5 ud af 5 stjerner

Delivered a day before expected handled…

Delivered a day before expected handled with care by polite delivery people

26. juli 2026
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback.

We are delighted to hear that your delivery arrived a day earlier than expected and that the item was handled with care throughout the process. Providing a reliable and efficient service is something we take great pride in, so it is especially rewarding to know that we exceeded your expectations.

We are also pleased to hear your kind comments about our delivery team. Knowing that our colleagues were polite, professional, and treated your delivery with care reflects the high standards of customer service we strive to provide every day.

Your feedback is greatly appreciated and will be shared with the team. Comments like yours are a valuable source of encouragement and motivate us to continue providing dependable, professional, and customer-focused service.

Thank you again for your valued feedback. We are delighted that you had such a positive delivery experience.

Bedømt til 5 ud af 5 stjerner

Fantastic service

Lee delivered our new sofa today and put it in the room we wanted and made sure we were happy with it, phoned when near to make sure someone was at the property for delivery. Would recommend them again, fast delivery service too.

27. juli 2026
Uopfordret anmeldelse
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback.

We are delighted to hear that Lee provided such a positive delivery experience and that your new sofa was placed exactly where you wanted it. It is especially rewarding to know that he took the time to ensure you were happy with everything before completing the delivery.

We are also pleased to hear that the courtesy call before arrival was helpful and ensured that someone was available to receive the delivery. Providing clear communication and a reliable service is something we take great pride in, so it is wonderful to know that these aspects contributed to a smooth and convenient experience.

Your kind comments about the fast delivery service and your recommendation are greatly appreciated and will be shared with Lee and the wider team. Feedback like yours is a valuable source of encouragement and motivates us to continue providing professional, dependable, and customer-focused service.

Thank you again for your valued feedback. We hope you enjoy your new sofa for many years to come.

Bedømt til 2 ud af 5 stjerner

You gave an “estimated”….

You gave an “estimated”….! Delivery window of 11.05-13.05pm. The delivery arrived one a three quarter hours later. Whilst the term estimate works for you, it doesn’t for the customer….

25. juli 2026
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for taking the time to share your feedback. We’re sorry to hear that your delivery arrived later than the estimated time window.

Our delivery time windows are provided as estimates and are not guaranteed. While we always aim to deliver within the advised window, delays can occasionally occur due to factors such as traffic conditions, route changes, or earlier deliveries taking longer than planned.

We understand your frustration, particularly when you have planned your day around the estimated delivery time. Please accept our apologies for the inconvenience caused.

Your comments will be raised with the relevant teams for review to help improve our service and communication moving forward.

Thank you for bringing this to our attention.

Bedømt til 4 ud af 5 stjerner

Delivered on time and with care into…

Delivered on time and with care into the property,

26. juli 2026
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback.

We are delighted to hear that your delivery arrived on time and that your item was carefully brought into your property. Providing a reliable service while treating every item with care is a key priority for our team, so it is especially rewarding to know that your experience met your expectations.

Our colleagues work hard to ensure deliveries are completed professionally, safely, and with a strong focus on customer satisfaction. Your kind comments are greatly appreciated and will be shared with the team.

Feedback like yours is a valuable source of encouragement and motivates us to continue providing dependable, professional, and customer-focused service. Thank you again for your valued feedback.

Bedømt til 1 ud af 5 stjerner

Avoid if you can- they came to swap a…

Avoid if you can- they came to swap a lg tv 87 inch with a 83 lg ( paid install) on arrival they brought tv in but then decided that because there was no box for the broken one on the wall, they could not swap it. 2 months of fails with this company, 3 visits, 3 issues. Avoid if you can.3 visits and still have a broken tv, they knew what they were collecting, how can a company get to the point that the new tv is in my lounge but then taken away due to them not having packing? Its a joke! Disgusting service! I am filing a consumer report as this is beyond a reasonable time frame to resolve the issue. Mark wa15 8p

27. juli 2026
Uopfordret anmeldelse
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your feedback. We're genuinely sorry to hear that your experience did not meet your expectations. Please reach out to our complaints team with more details and the contents of your review so we can address your concerns and provide assistance. Your satisfaction is important to us, and we appreciate the opportunity to make things right.

Bedømt til 3 ud af 5 stjerner

Good communication, disappointing delivery on the day

6 x beds delivered in total. Good communication pre delivery. 5 of the beds needed to be upstairs yet only 2 were taken up. Delivery drivers seemingly couldn't be bothered to take the rest up. Very disappointing.

10. juli 2026
Uopfordret anmeldelse
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your feedback. We're genuinely sorry to hear that your experience did not meet your expectations. Please reach out to our complaints team with more details and the contents of your review so we can address your concerns and provide assistance. Your satisfaction is important to us, and we appreciate the opportunity to make things right.

Bedømt til 5 ud af 5 stjerner

Good tracking advice leading to early…

Good tracking advice leading to early delivery and helpful drivers

25. juli 2026
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback.

We are delighted to hear that you found the tracking information helpful and that it provided clear visibility of your delivery's progress. Keeping our customers informed every step of the way is a key priority for us, so it is especially rewarding to know that the updates contributed to a smooth and positive experience.

We are also pleased to hear that your delivery arrived earlier than expected and that our drivers were helpful and professional throughout. Providing reliable service alongside excellent customer care is something we take great pride in, and it is wonderful to know that our team made such a positive impression.

Your kind comments are greatly appreciated and will be shared with the team. Feedback like yours is a valuable source of encouragement and motivates us to continue providing dependable, customer-focused service.

Thank you again for your valued feedback.

Bedømt til 5 ud af 5 stjerner

Quick and Efficient

25. juli 2026
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback.

We are delighted to hear that your delivery experience was quick and efficient. Providing a smooth, reliable, and hassle-free service is something our team strives for every day, so it is especially rewarding to know that we met your expectations.

Your kind comments are greatly appreciated and will be shared with the team. Feedback like yours is a valuable source of encouragement and motivates us to continue providing professional, dependable, and customer-focused service.

Thank you again for your valued feedback. We are delighted that you had such a positive experience.

Bedømt til 5 ud af 5 stjerner

Delivery was on time

Delivery was on time! Very nice polite man!

24. juli 2026
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback.

We are delighted to hear that your delivery arrived on time and that our delivery colleague provided such a friendly, polite, and professional service. Providing reliable deliveries alongside excellent customer care is something we take great pride in, so it is especially rewarding to know that your experience was such a positive one.

Your kind comments are greatly appreciated and will be shared with the team. Feedback like yours is a valuable source of encouragement and motivates us to continue providing dependable, customer-focused service.

Thank you again for your valued feedback.

Bedømt til 5 ud af 5 stjerner

good communications

good communications - 2 hour slot and 30 mins call.
Arrived on time.

25. juli 2026
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback.

We are delighted to hear that you were pleased with the communication throughout the delivery process. Providing a clear delivery window and a courtesy call approximately 30 minutes before arrival are important parts of the service we strive to provide, so it is especially rewarding to know that these updates were helpful.

We are also pleased to hear that your delivery arrived on time as promised. Reliable communication and punctual deliveries are key priorities for our team, and we are delighted that your experience reflected these standards.

Your kind comments are greatly appreciated and will be shared with the team. Feedback like yours is a valuable source of encouragement and motivates us to continue providing professional, dependable, and customer-focused service.

Thank you again for your valued feedback.

Bedømt til 5 ud af 5 stjerner

Delivery All Good!

Delivery was arranged quickly, drivers arrived on time and took the item to the room I wanted it in.

24. juli 2026
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback.

We are delighted to hear that your delivery was arranged quickly and that our drivers arrived on time as promised. Providing an efficient and reliable service is a key priority for our team, so it is especially rewarding to know that the process went smoothly from start to finish.

We are also pleased to hear that our delivery colleagues took the item directly to the room of your choice. Going the extra mile to make deliveries as convenient as possible for our customers is something we take great pride in, and we are glad that this assistance was appreciated.

Your kind comments are greatly appreciated and will be shared with the team. Feedback like yours is a valuable source of encouragement and motivates us to continue providing professional, dependable, and customer-focused service.

Thank you again for your valued feedback. We are delighted that you had such a positive delivery experience.

Bedømt til 5 ud af 5 stjerner

quick and efficient delivery

quick and efficient delivery. We were constantly updated with information regarding the delivery. The drivers contacted us before delivery and when they arrived they were quick and polite.

25. juli 2026
Uopfordret anmeldelse
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback.

We are delighted to hear that your delivery was completed quickly and efficiently, and that you were kept fully informed throughout the process. Providing regular updates and clear communication is a key priority for us, so it is especially rewarding to know that the delivery information helped make the experience smooth and stress-free.

We are also pleased to hear that the drivers contacted you before arrival and that they were polite, professional, and efficient when delivering your item. Our delivery teams work hard to provide excellent customer service alongside reliable deliveries, and it is wonderful to hear that their efforts made such a positive impression.

Your kind comments are greatly appreciated and will be shared with the team. Feedback like yours is a valuable source of encouragement and motivates us to continue providing dependable, customer-focused service.

Thank you again for your valued feedback. We are delighted that you had such a positive delivery experience.

Bedømt til 5 ud af 5 stjerner

Delivery service timeframe and staff

Delivery service timeframe and staff

25. juli 2026
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback.

We are delighted to hear that you were pleased with both the delivery timeframe and the service provided by our team. Providing accurate delivery schedules and ensuring orders arrive as promised are key priorities for us, so it is especially rewarding to know that these aspects met your expectations.

We are also pleased to hear your kind comments about our staff. Our colleagues work hard to provide a friendly, professional, and customer-focused service, and it is wonderful to know that their efforts contributed to a positive experience.

Your feedback is greatly appreciated and will be shared with the team. Comments like yours are a valuable source of encouragement and motivate us to continue providing reliable, efficient, and customer-focused service.

Thank you again for your valued feedback.

Bedømt til 5 ud af 5 stjerner
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback.

We are delighted to hear that your delivery arrived on time and that your goods were received in perfect condition. Providing reliable deliveries and ensuring that every item is handled with care throughout the journey are key priorities for our team, so it is especially rewarding to know that your experience met your expectations.

Our colleagues work hard to deliver a smooth, professional, and customer-focused service, and feedback like yours is a valuable source of encouragement. We are pleased that everything arrived safely and exactly as planned.

Your kind comments are greatly appreciated and will be shared with the team. Thank you again for your valued feedback and for choosing our service.

Bedømt til 5 ud af 5 stjerner

Great company garden set is lush came…

Great company garden set is lush came within 3 days!

25. juli 2026
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback.

We are delighted to hear that you are so pleased with your new garden set and that it arrived within just three days of placing your order. Providing a fast, reliable delivery service is something we take great pride in, so it is especially rewarding to know that everything arrived promptly and met your expectations.

It is wonderful to hear that you are enjoying your garden furniture and that you are happy with your purchase. Your kind comments are greatly appreciated and will be shared with the team. Feedback like yours is a valuable source of encouragement and motivates us to continue providing excellent products and outstanding customer service.

Thank you again for your valued feedback.

Bedømt til 5 ud af 5 stjerner

Very pleased with your service

Very pleased with your service. Tracking was very good thank you

22. juli 2026
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback.

We are delighted to hear that you were very pleased with the service provided and that the tracking system worked so well for you. Keeping our customers informed throughout the delivery process is a key priority for us, so it is especially rewarding to know that the tracking updates gave you clear visibility and confidence every step of the way.

Our team works hard to provide a reliable, efficient, and customer-focused experience, and feedback like yours is a wonderful source of encouragement. We are delighted that everything met your expectations and that you were happy with the overall service.

Your kind comments are greatly appreciated and will be shared with the team. Thank you again for your valued feedback. We are delighted that you had such a positive delivery experience.

Bedømt til 5 ud af 5 stjerner

Great chairs

Delivered with care. Wonderful chairs.
Everything is good.

25. juli 2026
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback.

We are delighted to hear that your delivery was handled with care and that you are so pleased with your new chairs. Ensuring items arrive safely and in excellent condition is a key priority for our team, so it is especially rewarding to know that everything met your expectations.

It is wonderful to hear that you are happy with both the product and the delivery experience. Your kind comments are greatly appreciated and will be shared with the team. Feedback like yours is a valuable source of encouragement and motivates us to continue providing reliable, professional, and customer-focused service.

Thank you again for your valued feedback. We are delighted that everything is going well and that you are enjoying your chairs.

Bedømt til 5 ud af 5 stjerner

They kept in touch and they actually…

They kept in touch and they actually came earlier than expected

25. juli 2026
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback.

We are delighted to hear that our team kept you informed throughout the delivery process and that the communication helped you track the progress of your order with confidence.

It is especially rewarding to know that your delivery arrived earlier than expected and that the experience was smooth and convenient for you. Providing reliable communication and excellent customer service is something we take great pride in, and we are pleased that these aspects contributed to such a positive experience.

Your kind comments are greatly appreciated and will be shared with the team. Feedback like yours is a valuable source of encouragement and motivates us to continue providing dependable, professional, and customer-focused service.

Thank you again for your valued feedback.

Bedømt til 5 ud af 5 stjerner

Delivered on time by two helpful young…

Delivered on time by two helpful young men. Excellent service.

25. juli 2026
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback.

We are delighted to hear that your delivery arrived on time and that the two delivery colleagues provided such a helpful and professional service. Our teams work hard to ensure every delivery is completed smoothly and with a strong focus on customer care, so it is especially rewarding to know that their efforts made a positive impression.

It is wonderful to hear that you found the service excellent. Your kind comments are greatly appreciated and will be shared with the team. Feedback like yours is a valuable source of encouragement and motivates us to continue providing reliable, efficient, and customer-focused service.

Thank you again for your valued feedback.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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