The company delivered within the stated time slot (despite road works!) The two men delivering were very efficient and polite. They offered to take their shoes off before coming in the house. They too... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We were waiting for a mobility scooter to be delivered by AIT Home Delivery. Received regular updates about the delivery, with a time slot given the day before delivery. Driver phoned and told us w... Se mere
Virksomheden har svaret
My shed was delivered by 2 polite delivery person. On arrival, they immediately asked where the boxes should be put. There were no damage on the packages nor on the items. The courier arrived on time,... Se mere
Virksomheden har svaret
Didn't appear overly concerned about the appliance reaching its destination (the kitchen). Brought into lounge and decided the packaging was stopping the tall fridge freezer (2m) getting under a low b... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.
Kontaktoplysninger
Head Office - Unit 22 Lodge Way, Lodge Farm Industrial Estate, NN5 7US, Northampton, Storbritannien
- 01604 215 000
- customerservice.AITHD@aitworldwide.com
- aithomedelivery.com/en-gb
4,6
Fremragende
254 t anmeldelser
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Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your review. We're glad to hear our delivery team were friendly, helpful, and made the experience an enjoyable one. We appreciate your feedback and are pleased everything went smoothly.
Excellent Service
I’ve had 3 deliverys and one collection from AIT and all have been excellent; great communication and timely. Yesterday I had a mattress delivery, for which I had paid the retailer a premium to have carried upstairs, unpacked and placed on the bedframe. Through no fault of their own, this instruction was not given to AIT. After contacting the depot for advice, the drivers duly carried out the service I had paid for even though they hadn’t been expecting, or instructed to do so, They were very polite and helpful. Highly recommended.
29. juli 2026
Uopfordret anmeldelse
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your fantastic review. We're delighted to hear you've consistently had excellent experiences with both your deliveries and collection. It's especially great to know our team were able to help with the mattress delivery and ensure you received the service you had paid for, despite the instructions not being passed on to us. We're pleased our drivers were able to assist and that their helpful and professional approach made a positive impression. We truly appreciate your recommendation and thank you for choosing our service.
Excellent service
We were waiting for a mobility scooter to be delivered by AIT Home Delivery.
Received regular updates about the delivery, with a time slot given the day before delivery. Driver phoned and told us when he would be arriving, which was good.
Driver was friendly and polite and refused my offer of help, which I appreciated, and placed the box where I asked him to.
Great service all round from AIT that put some other carriers to shame.
28. juli 2026
Uopfordret anmeldelse
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your wonderful review. We're delighted to hear the delivery updates kept you informed every step of the way and that the driver’s call ahead was helpful. It's great to know our driver was friendly, courteous, and ensured your mobility scooter was placed exactly where you wanted it. We really appreciate your kind words and are pleased we could provide such a positive delivery experience.
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your review. We're glad to hear our team was accommodating and able to assist with your delivery. We appreciate your feedback and thank you for choosing our service.
Was kept informed all the time
Was kept informed all the time. Delivery was hassle free and driver was very helpful.
28. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your review. We're glad to hear you were kept informed throughout the delivery and that everything went smoothly. It's great to know the driver was helpful and made the whole process hassle-free. We appreciate your feedback and thank you for choosing our service.
Drop and Run Delivery
Didn't appear overly concerned about the appliance reaching its destination (the kitchen). Brought into lounge and decided the packaging was stopping the tall fridge freezer (2m) getting under a low beam in the room. Told me that I would need to unwrap it and manhandle it through. Two delivery guys were struggling with the large unit, so left it to my wife and I to finish the job. Not very impressed.
27. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your feedback. We're genuinely sorry to hear that your delivery experience did not meet your expectations. We understand your disappointment regarding the assistance provided with moving the appliance to its intended location and the difficulties you encountered once the delivery team had left.
I can see that you have provided your order details. A member of our customer care team will reach out to you soon to discuss your complaint in detail and work towards a satisfactory resolution.
Thank you for your patience.
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your review. We're pleased to hear our team were polite, professional, and kept you well informed throughout the delivery. It's great to know everything arrived on time and met your expectations. We really appreciate your feedback.
Great updates on delivery and staff…
Great updates on delivery and staff delivered item as promised
28. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your review. We're glad to hear the delivery updates were helpful and that your item arrived as promised. We appreciate your feedback and are pleased everything went smoothly.
Amazing service
Really kind, efficient & hard working delivery men they delivered to room of choice thank you
28. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your review. We're really pleased to hear you were happy with the service. It's great to know our delivery team were kind, efficient, and hardworking, and that they placed your delivery in the room of your choice. We appreciate your feedback and thank you for choosing our service.
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your review. We're delighted to hear you had a great experience and that everything went smoothly from start to finish. We appreciate your feedback and are pleased we could provide a service that met your expectations.
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your feedback. It's wonderful to know our team kept you well informed throughout the delivery journey. We truly appreciate your review.
5* service
5* service
The delivery team maintained contact during the day and a final call before arrival. They brought my delivery to the exact location. Professional from start to finish 👌
28. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your fantastic review. We're delighted to hear the delivery team kept you informed throughout the day and that the final call before arrival was helpful. It's great to know your delivery was placed exactly where you wanted it and that the team provided a professional service from start to finish. We appreciate your feedback and thank you for choosing our service.
Quick and friendly staff
28. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your review. We're pleased to hear you found our team quick and friendly. Providing a helpful and efficient delivery service is important to us, and we appreciate you taking the time to share your feedback.
Great service!
Pre delivery contact and information was very good, items arrived on time as per arrangements, guys unloaded and dropped to our preffered place.
29. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review. We're pleased to hear the pre-delivery communication kept you well informed and that your items arrived on time as arranged. It's great to know our team placed everything in your preferred location and provided a smooth delivery experience. We appreciate your feedback and thank you for choosing our service.
Item was damaged
27. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your feedback. We're genuinely sorry to hear that your item arrived damaged, and we apologise for the inconvenience this has caused.
I can see that you have provided details regarding the issue. A member of our customer care team will reach out to you soon to discuss your complaint in detail and work towards a satisfactory resolution.
Lovely Guys were able to place Roll Cab…
Lovely Guys were able to place Roll Cab inside the Garage for us.
29. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your review. We're delighted to hear our team were able to place the roll cab safely inside your garage for you. It's great to know they were helpful and made the delivery process easy. We appreciate your feedback and thank you for choosing our service.
Good communication
Good communication. Parcel arrived on time and men carried it in to my garden and left it where I asked them to. What more can you ask. Perfect delivery service.
29. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your positive review. We're delighted to hear the communication was clear and that your parcel arrived on time. It's great to know our delivery team placed the item exactly where you wanted it and provided such a smooth experience. We appreciate your feedback and thank you for choosing our service.
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your review. We're delighted to hear you received excellent service. Your feedback is greatly appreciated, and we're pleased we could provide a positive delivery experience. Thank you for choosing our service.
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your review. We're pleased to hear your delivery arrived on time and that our team were polite, friendly, and professional throughout. We appreciate your feedback and are delighted you had a positive experience with our service.
Quick & efficient delivery
Item arrived on time in perfect condition and drivers courteous and professional.
28. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your review. We're delighted to hear your delivery was quick and efficient, and that your item arrived on time and in perfect condition. It's also great to know our drivers were courteous and professional throughout. We appreciate your feedback and thank you for choosing our service.
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