My 2 man delivery team were Billy and Colin covering the KA20 postcode. These guys are a credit to the company. They both went above and beyond for me to ensure that I received my delivery of an Ame... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Was given time slot for delivery day before. Driver phoned just before delivery so we could direct him where to park. Driver was very polite and delivered item with care. Made sure we were happy with... Se mere
The updates on the eta were regular but not too often. The information was accurate with a little map to show where the van was at any time. The promised phone call half an hour before delivery dul... Se mere
Fully informed every step of the way. Delivered on time at the promised time within a 2 hrs window meant I didn't have to hang around all day. Polite and respectful delivery drivers who took a heavy p... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.
Kontaktoplysninger
Head Office - Unit 22 Lodge Way, Lodge Farm Industrial Estate, NN5 7US, Northampton, Storbritannien
- 01604 215 000
- customerservice.AITHD@aitworldwide.com
- aithomedelivery.com/en-gb
4,6
Fremragende
252 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Delivered on time
Delivered on time. Great communication. Staff and service very helpful
18. juli 2026
All safe and well delivered
All safe and well delivered - thank you for the advance notifications
18. juli 2026
Friendly and helpful delivery driver
Friendly and helpful delivery driver, communicate throughout
8. juli 2026
Prompt delivery with frequent updates
Prompt delivery with frequent updates. Two very pleasant delivery men who were very helpful. They managed to find us despite our very rural location (no postcode!).
18. juli 2026
The deliverers delivered the delivery…
The deliverers delivered the delivery to the delivery address.
17. juli 2026
All-round Excellent
Delivery arrived within stated window.
The delivery team were calm, efficient and friendly.
My second delivery from AITHD, and excellent again.
17. juli 2026
Very good service
17. juli 2026
Kept you updated and phone ed when they…
Kept you updated and phone ed when they were close and very pleasant delivery men and helpful
17. juli 2026
Great delivery service ☺️
Called in advance a few times which was great, pleasant and friendly delivery guys, would recommend
17. juli 2026
They kept me updated on expected…delivery of bookcase
They kept me updated on expected delivery times and in the middle of forecast time for delivery it was delivered
18. juli 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Delivery was delayed for 2h
Delivery was delayed for 2h, was told that will update me when drivers are 30-60min away- didn't happen. When arrived refused to deliver to the 'chosen room' as stated in the delivery information, because it was too heavy. Even though in delivery information stated that for flats max can be delivered to the first floor 1 flight of stairs if there is no lift- didn't happen. They just left boxes outside and left, didn't even try to. Was 2 man delivery to deliver sofa (in 2 boxes). Delivery drivers were not capable to carry anything heavy, so if you have a heavy parcel/boxes to deliver choose different company, here everything will be just left outside your door in the best situation.
13. juli 2026
Besvarelse fra AIT Home Delivery UK Ltd
Thank you for your feedback. We're genuinely sorry to hear that your experience did not meet your expectations. Please reach out to our complaints team with more details so we can address your concerns and provide assistance. To contact us, please email complaints.aithd@aitworldwide.com . Your satisfaction is important to us, and we appreciate the opportunity to make things right.
Delivery as expected
Delivery as expected. Phone call, before and parcel carried to correct room. Very pleasant guys.
17. juli 2026
Dette er Trustpilot
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