As advised I got a message the night before confirming approximate delivery. The delivery was more or less within the time slot but the driver kept me updated. The men who brought the bed were frie... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good update on expected delivery time on the app. Could follow the progress of the delivery lorry on its round. Was phoned up half an hour before delivery to confirm the delivery was imminent. Driver... Se mere
Virksomheden har svaret
Terrible communication.. I given a delivery slot between 10-12 I was advised my product was on a back up truck and the delivery slot no longer applied but someone would call me 30 minutes before... Se mere
Virksomheden har svaret
We were informed every step of the way of our delivery. The lads phoned us and immediately the level of professionalism and warmth from Bobby and Tyler shone through. I mentioned I had made an erro... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.
Kontaktoplysninger
Head Office - Unit 22 Lodge Way, Lodge Farm Industrial Estate, NN5 7US, Northampton, Storbritannien
- 01604 215 000
- customerservice.AITHD@aitworldwide.com
- aithomedelivery.com/en-gb
4,6
Fremragende
251 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Product arrived on the given date and…
Product arrived on the given date and was early which was great,
10. juli 2026
Delivery was a cooker with glass top…
Delivery was a cooker with glass top and main oven doors and ceramic hob. The vehicle had no tail lift and I noted that it was manhandled to the rear and just pushed out slid down the back of the van onto the ground. It was move into my yard and just left there after taking a photo and dispersing rather sharpish. As I tilted the oven I heard a shuffling sound and knew straight away either the doors our hob had been damaged which I video myself undoing the package to find shattered glass in the bottom.
11. juli 2026
Opted for pm delivery
I paid £35 for an afternoon delivery arrived at 10:30
Text arrived in morning said arriving between 10:05 and 12:05.
How do I get my money back?
Drivers were good though
10. juli 2026
Great updates throughout
Great updates throughout, although delivery half an hour later than expected.
11. juli 2026
Delivered on time and was kept up to…
Delivered on time and was kept up to date with times. Cannot fault them. Great.
11. juli 2026
Delivery turned up 4.30-6.30 late
Delivery turned up 4.30-6.30 late. Used the online chat to find out was going on only to find the customer service person couldn't get hold of the drive and was going to get back to me with further information. This didn't happen so I chased again 4 hours later. While on this chat the delivery finally turned up, my mattress was thrown from the back of the van into the middle of the road and then dragged through the house. There was no apology from the driver for the lateness and the 2 guys were really struggling to lift the mattress and we're not really cut out for the job.
12. juli 2026
Uopfordret anmeldelse
Excellent delivery service but the only…
Excellent delivery service but the only issue was that they came 2 hours earlier than the timed slot and I was out so had to rush home.
10. juli 2026
Great delivery of new washing machine
Great delivery of new washing machine! Phoned to say they were on their way, arrived punctually, were polite and helpful on a very hot day - thank you!!
9. juli 2026
Uopfordret anmeldelse
The staff who delivered the TV were…
The staff who delivered the TV were shoddy. First the TV was delivered outside scheduled time of 2:30pm plus. They left before the wall mount arrived at 1:30pm.
When we contacted the company about the poor service, you sent a delivery team to pick up the TV which we never requested
11. juli 2026
Have no complaints.
Have no complaints regarding delivery. Was phoned an hour prior to it. The delivery guys were polite and helpful.
10. juli 2026
Item was delivered with care and…
Item was delivered with care and delivery men were polite and friendly.
10. juli 2026
fast responders quick delivery all good
10. juli 2026
Terrible service item was left in the…
Terrible service item was left in the foyer of the place where I live had to carry the item myself
9. juli 2026
The two delivery guys were brilliant
The two delivery guys were brilliant. They delivered my new mattress safely and took away the old one. Were respectful of my property and went above and beyond with their politeness and handling of the job. They kept me informed about the eta time and couldn't have been better. I was very happy with the service they gave.
10. juli 2026
Terrible and rude service
Terrible and rude service did not unpack and set up furniture in the room and left the packaging. All of which were paid for and included.
10. juli 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.