That Janes (Janis) reached out to me within 20 mins of submitting my request for my passport that I lost. She helped me submit my claim and showed me empthay and hope that I would find my passport. Pl... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I lost my headphones and was very upset because they were very sentimental memories for me. I just dropped them on the floor somewhere and didn’t have a hope someone will help me find them because i... Se mere
Meno di una stella non è possibile dare, altrimenti la darei. Nella concitazione del momento non mi sono accorto che il link proposto da google riportava a questa società inutile che mi fregato solo... Se mere
I really appreciate the service provided!! Percy followed through with me and was exceptionally helpful!! I haven’t had to deal with any loss at an airport before but your service has given me a con... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fast and clear response
Fast and friendly responses to my questions, thank you!
Percy was great with helping my…
Percy was great with helping my individual ask!
The agency was good to respond
I was able to leave Jen that I have at…
I was able to leave Jen that I have at the moment for my prescription eyeglasses and someone was able to help me drill down to where to look for them.
Joven provides excellent service
Joven helped with my lost and found claim immediately by taking additional details and a photo. He was professional and kind.
Jewel thank you so much for your help…
Jewel thank you so much for your help in locating and returning my backpack with all items as is. I choose 4 star just because I found it hard to actually talk with some but when I did it made me feel good about what was happening and what would happen. Thank you all.
Maja helped me locate my favorite water…
Maja helped me locate my favorite water bottle that I left at the airport. Thank you!!
My agent Maja was very helpful
My agent Maja was very helpful. This is a great service for helping relieve the stress of losing an item!
Great explanation of expectation and…
Great explanation of expectation and great customer service.
Joanne was great and quick!
Janes Had called me within an hour of…
Janes Had called me within an hour of my claim to confirm she was looking into it! I hope they find it
Complete Scam!!
Complete Scam!!! Spent days with emails back and forth and providing screen shots of my lost items exact location which was at the Delta Lost and Found. I was panicking and found this site so I moved fast without reading reviews. DO NOT WASTE YOUR MONEY. You can contact the lost and found for your airline or airport directly. After fighting for a week I contacted Delta directly and had my item back within a couple of days. DO NOT ENGAGE THIS COMPANY AT ALL!!!!!!
Horrible experience with the chat…
Horrible experience with the chat representative concierge agent 4. Felt rushed, short replies. Was told their time is limited as they are working on “priority cases” which mine was one of those. Discount code provide did not work and was charged full amount. Asked to have the discount added and was told to wait 24hrs for an update to see if it was possible. however that would have placed me outside the 24hr period if I chose to cancel claim and get a full refund. Discount Refund would have taken 7-10 business days. The discount is minor, and its not about the amount but more about the actual code not working. Agent asked me to cancel the claim and the resumbit a new claim with a different discount code. That would have been two separate amounts paid. Decided to cancel the claim completely due to the bad experience.
Jans was wonderful to work with
Jans was wonderful to work with. So pleasant
Your company was very helpful in recovery of my lost item.
Your company was very helpful in recovering my lost item. Jewel's team provided prompt service, along with updates on the progress made. Thank you!
Jewel was very helpful from beginning…
Jewel was very helpful from beginning to end! Her customer service skills are top tier and her ability to communicate with customers is amazing!! Kuddoes to the team that made my day by finding my lost wallet. We need more people like her!
Joanne was very friendly and helpful
Joanne was very friendly and helpful. Hopefully they will be able to locate our phone.
Prompt response and initiation of the…
Prompt response and initiation of the investigation!
Prompt
Prompt, kind and thorough response from Joanne! Much appreciated!
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