1Outlets Anmeldelser 1.693

Total con firm and complete scam. placed my order and something made me concerned. I went on trust pilot and saw the negative reviews. Tried canceling the order within about 20 minutes but said it was too late to cancel. I have emailed a couple of times but no reply. My credit card company said I had to wait 30 days to start a charge back. I contacted the credit company this morning to start charge back and low and behold I get an email from 1Outlet saying they have put a credit on my account. I don't and never will have an account with them.You should be able to give minus stars.

Totally a fraud company.
Never ships orders and after 1 month cancel.
Take advance payment and never pay back your money. Cheap Singaporean thieves.
See the list of my cancelled orders.

Order # Date

1000343364 Jun 20, 2025
1000342337 May 5, 2025
1000341972 Apr 10, 2025
1000341359 Mar 12, 2025
1000340976 Feb 3, 2025
1000340182 Dec 14, 2024
1000340061 Dec 11, 2024
1000337263 Oct 25, 2024
1000334271 Sep 19, 2024
1000334197 Sep 18, 2024
1000330565 Aug 14, 2024
1000325982 Jun 6, 2024
1000324631 May 13, 2024
1000322134 Apr 19, 2024
1000322133 Apr 19, 2024
1000318789 Mar 21, 2024
1000314754 Feb 9, 2024
1000311229 Dec 30, 2023
1000301575 Nov 17, 2023
1000287838 Sep 26, 2023
1000287828 Sep 26, 2023
1000256378 May 26, 2023
1000249276 Apr 26, 2023
1000242630 Mar 26, 2023
1000237278 Feb 26, 2023
1000232359 Feb 1, 2023
1000226823 Jan 1, 2023
1000219314 Nov 3, 2022
1000218032 Oct 18, 2022
1000214959 Sep 13, 2022

Waited a month to tell me that my order would not go through. Then won't refund back to my credit card. Not worth the hassle

I would give them minus 5 stars if I could. My order has been "processing" for over 6 months now. They take your money and send you nothing. When you contact them, they come up with all sorts of fake excuses why your order hasn't reached you. They don't give refunds. At most, they offer you a "credit" for future purchases, and then the same cycle starts all over again.
The clever thing is, they seem to specialize in hard-to-find items, to increase the chances that you'll have no alternative but to order from them. Don't be tempted. Stay away!

1 star is to much, accepted and processed payment, never delivered goods, every replace delivery stopped due to the shipping issue, no refundation of the payment, absolutely tragic communication

These are scammers. Been waiting for my orders for 6 months but still hasnt arrived. Keeping promises to refund the money but nothing happened. Dont trust this website or else you will regret

Ik bestelde een product, bleek na maanden dat het niet geleverd kon worden. Wanneer ik mijn geld terugvroeg zetten ze dat (zeggen ze) om in een tegoedbon op mijn account. Maar ... ik heb met het juiste paswoord geen toegang meer tot mijn account en wanneer ik dan een herstel email aanvraag krijg ik geen email toegestuurd, ook niet in de spam. OPLICHTERS !!
I ordered a product, it turned out after months that it could not be delivered. When I asked for my money back they converted it (they say) into a credit note on my account. But ... I no longer have access to muy account with the correct password and when I then request a recovery email I do not receive an email, not even in the spam. SCAMMERS !!
En ze blijven maar info sturen die niet bruikbaar is ... en dat weten ze maar al te goed.
Mijn antwoord op 26/5/2025:
It doesn't work and you know it. No email is received to reset the password !!
Once more negative points on TrustPIlot, which has already only negative comments. This is 100% fraude and you know that I can't do anything about it.
En de positieve reviews die ze blijken te hebben: FAKE, wellicht door bots gepost.

I’m extremely satisfied with my experience at 1Outlets. From placing the order to delivery, everything was smooth and professional. The product arrived on time and was of excellent quality. Their customer service was very helpful. I’ll definitely order again. 100% recommended!

Not 1 star, these scammers, are big thieves, didnt deliver my order since dec 2024. I send lot of mails, whatsapp every time they have a lie, I dont want any shit credits, refund my money, these dogs will never have rest in their live

FRAUDSTERS!!!! I am reporting them to Trading Standards and Financial Ombudsman. Ordered goods. Failed to deliver after over 3 months. Refused to refund as instructed. Did not explain reason for any of this. Angus Scullion.

Total scammers!!!!
DO NOT FALL FOR THEIR WEBSITE THAT LOOKS NORMAL.
AS AN UNSUSPECTING CUSTOMER I ORDERED 3 TIMES AND EACH TIME ENDED UP WITH CREDIT IN STORE WHICH EQUALS STOLEN MONEY.

One year left
No orders received
No refunds
They are a scam
Just lying and taking your money
Very bad experience

Scam! They don't deliver, you get an email stating there is a delay, after +1 month they inform you they can not fulfill the order and give you credit. I have now ordered 3 times by re-using the credit and each time the same thing. They now stopped responding. They need arresting!

SCAM Keeps canceling the orders I asked them to refund my money into my bank as everything i order keeps getting canceled they said they would but they haven't I've emailed them many times with no replys You've been warned DO NOT USE THIS WEB SITE & don't trust the good reviews on here either its probably the company thats write them

Scam site, 5 orders cancelled when trying to use store credit. Site has been reported to the authorities. They need to be shut down. All these 5star reviews are from FAKE accounts, you can tell just by their names. AVOID. AVOID. AVOID.

I placed an order on 1Outlets.com on November 27, 2024. After waiting for a long time without receiving the items, I submitted a refund request on February 19, 2025.

Since then, I have sent multiple follow-up emails, but the company has completely ignored my messages. It has been 2 months, and I have received neither the product nor the refund.

Their customer service is unresponsive, and the refund process is non-existent. This has been one of the worst online shopping experiences I've ever had.

I strongly advise others to avoid this website. Based on my experience and similar stories from other customers, this site feels like a scam.

👍truely like this shop for his honesty.
I am happy to part of this shop.
Highly recommended!

Total scam. Took my money. Canceled the orders again and again. They don't refund canceled orders. They keep the money and give you "credit" in this scam site but they cancel every order I made after the first one. After 4 canceled orders I demanded a refund. They pretended to agree, said will refund in 30 days but after 2 months still no refund!!!

“I ordered dog food back in October 2024. Was ready to wait a couple of months. In December received an email that the item is not available. They said that will refund and store credits. I did not agree to that and wrote a request to refund money back to my card. Since January they keep answering me that refund is being processed. Writing this review in April 2025. 6 months!!!
All looks like scam! Going to write to Visa company and request them to get involved and do their own investigation

Tried ordering here 3 times. Only the first time spend a bit of money. 2nd and 3th time used thier "coupons' since my first delivery somehow got "stuck'. Never received anything.
Communicated with their customer service endlessy, and they kept assuring me everything would be alright. 6 months down the line: zero!