Bought a bathroom mirror shaving cabinet online. Everything was so easy. Mirror was delivered promptly with no issues. Very happy with the product. It’s beautiful. Communication with one of their agen... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Got a mirrored shaving cabinet the quality is very good and pricing reasonable. Fast shipping and well packaged. One plus is it has a built in recessed groove with diffuser so you can buy your own LE... Se mere
I purchased an arched shavers cabinet and was unsure about the online process. The product was even grander when received than what was photographed on the site. It was shipped to my address in region... Se mere
★★★★★ Excellent customer service , fast delivery and very prompt response. We purchased three pendant lights, and unfortunately one arrived with a crack in the glass shade. However, I was ve... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Zure offers a variety of high quality modern and contemporary bathware, tapware, and kitchenware to give your home what it deserves.
Kontaktoplysninger
Suite 3.01 32 Delhi Rd, 2113, Sydney, Australien
- 02 9000 1811
- info@zure.com.au
- zure.com.au
4,4
Fremragende
250 anmeldelser
Bed kunder om at skrive en anmeldelse
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Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Absolutely loved everything that we…
Absolutely loved everything that we purchased from Zure! Customer service was fantastic too :)
29. august 2023
Great look and great post sales service
I love the cabinet but unfortunately it arrived damaged and with very little effort on my part, Zure arranged a re-delivery and it is fine and looks great
20. februar 2024
Quality and service
Very happy with my recent purchase from Zure.
Website was clear and the product I was looking for had the style and function needed for my new bathroom.
Delivery was seamless and happened, interstate, well ahead of other local deliveries.
Terrific product and service
21. januar 2024
Super impressed with the customer service
Super impressed with the customer service from ZURE, the team was very helpful and managed to send out my replacement of the damaged item quickly.
23. januar 2024
When we first got the package the…
When we first got the package the delivery guys had dropped it and when we opened it, we found the actual cabinet damaged.
I notified Zure and they were very helpful and easy to deal with. A brand new cabinet was sent out within the week.
Would definitely purchase from them again and highly recommend.
23. januar 2024
Exactly as described and quick delivery
8. januar 2024
Fabulous customer service and follow up.
22. november 2023
Love my rose gold fixture’s (shower…
Love my rose gold fixture’s (shower head, taps, toilet holder, towel rails), price is reasonable, spoke to staff on the phone and they was very helpful and lovely
22. november 2023
Great LED mirror & service
Great LED mirror. Also great service - they delivered the wrong mirror initially, then when I contacted them they immediately responded to advise they would pick up the incorrect mirror and replace with the correct one. This was done within a week. Brilliant.
23. oktober 2023
Customer penalised for incorrect specifications on product!!!!!
We ordered two Hampshire Butlers Sinks, advertised as 605mm wide. We designed our kitchen & laundry around these sink specs, and our cabinet maker made a 5mm allowance. Subsequently, both sinks are significantly bigger and do not fit. As a result, we have had to find new sinks this evening, which are double the price and are coming from interstate express, so we do not delay our renovation. It was Free Delivery; however, we paid for Express Delivery. When we told them this story they said it was very common…
In saying this, please do not buy from this company as they do not take any responsibility when their product is not as specified. Their receptionist was friendly; however, their customer service do not care about their customers. Their initial response to our first phone call was to email images of the measurements. We did this immediately, and their reply to our email and photos was that they couldn’t do anything about it as they have a 5mm allowance on their measurements. They failed to read our email or acknowledge the photos provided to see that the measurements were WAY over their 5mm allowance. After calling them a third time and re-explaining this, they said they could replace the sinks, but it would take seven working days. We don’t have seven working days, as we have trades waiting for these sinks to progress our renovation. They then agreed to refund the cost; however, they advised that WE would need to pay for the return courier for a fee of $300!!!!
How can this be? They supply an inferior product, and we are penalised…
15. november 2023
Uopfordret anmeldelse
10 out of 10 experience
We are giving Zure 10 out of 10 for the way they handled our Order. We had an issue on delivery with our Vanity. After a phone call and photos exchanged - we received our replacement vanity within days.
When ordering online, many variables can go wrong. For this company, we are prepared to say reliability, friendly customer service that delivered what was promised - receives our thumbs up!
5. september 2023
Fast delivery / Excellent customer service
Fast delivery and excellent customer service made the whole experience stress free.
5. september 2023
Below average experience
Items not in stock but only notified after initial purchase, average communication, issues with freight and item is quite different in colour to that represented online.
3. august 2023
Mixed emotions
Amazing communication and replacement of damaged items, however we had ordered four pieces from Zure, and 3 showed up damaged, and then in total I think it took another 4 goes to receive items not damaged or faulty. I think it comes down to the couriers they use.
6. juli 2023
Fantastic customer service and very…
Fantastic customer service and very quick delivery of goods. Have loved the products we chose.
6. juli 2023
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