Hausandharbour Anmeldelser 29

TrustScore 4.5 ud af 5

4,4

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

My experience with Hausandharbour has been absolutely amazing. So happy with this rug! It arrived quickly, feels lovely underfoot, and looks exactly as pictured. It has really tied the whole room toge... Se mere

Bedømt til 2 ud af 5 stjerner

I hate to be the negative reviewer, but it was just not the colour or quality I anticipated from the photos. Very hard to tell on a screen what the colour is and the way the photo was taken highlights... Se mere

Bedømt til 5 ud af 5 stjerner

This wool rug fits absolutely perfectly in my space,it tied everything together the moment I rolled it out. The texture feels soft yet durable, and the quality is obvious from the first touch. I love... Se mere

Bedømt til 5 ud af 5 stjerner

What could have been a messy exchange was an incredibly personalised service! So happy to have purchased with them... they were incredibly helpful in finding something for my space. The quality of the... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Tæppehandel
  2. Tæppeproducent
  3. Tæppehandler
  4. Dekorerings- og boligindretningsbutik
  5. Butik med udstyr til hjemmet
  6. Marked for byggematerialer

Skrevet af virksomheden

Haus & Harbour is a modern Australian rugs and carpets brand creating premium, design-led pieces for contemporary homes. Inspired by the relaxed rhythm of Australian living, our collections blend timeless textures, soft neutral palettes, and durable materials that feel as good as they look. At Haus & Harbour, we believe a rug is more than just a finishing touch, it is the foundation of a space. Our designs are carefully curated to bring warmth, balance, and quiet sophistication into everyday living. From understated minimalist weaves to richly textured statement pieces, every rug is created to complement modern interiors while maintaining a sense of effortless comfort. Our collections draw inspiration from coastal landscapes, natural fibres, and the calming tones of the Australian environment. The result is a range of rugs that feel organic, versatile, and timeless, designed to evolve with your home and your lifestyle. Crafted with quality and durability in mind, Haus & Harbour rugs are made to withstand the rhythm of daily life while maintaining their beauty over time. Whether placed in a serene bedroom, a welcoming living room, or a refined workspace, each piece is designed to elevate the atmosphere of the space it inhabits. Haus & Harbour exists for those who value thoughtful design, natural elegance, and interiors that feel both relaxed and refined.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

29 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 50 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

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Bedømt til 5 ud af 5 stjerner

My experience with Hausandharbour has…

My experience with Hausandharbour has been absolutely amazing. So happy with this rug! It arrived quickly, feels lovely underfoot, and looks exactly as pictured. It has really tied the whole room together and made the space feel much more cosy. Highly recommend!

15. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very Happy 5 stars

Not only was the shipping super quick, the rug is beautiful, the quality is amazing and the colours are exactly as I expected, VERY happy customer.

1. juni 2026
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Not the colour or quality…

I hate to be the negative reviewer, but it was just not the colour or quality I anticipated from the photos. Very hard to tell on a screen what the colour is and the way the photo was taken highlights the colourful angle of the rug, but turn 180degrees and its a totally different rug. Not sure if there is a solution to this but even with a returns policy , its not easy and you still feel stuck with a wrong choice. The rug feels nice but its thin and lacks the rigidity a quality rug has (ie it is easy to kick up on the floor). Against my better judgement I should have purchased a rug from a physical store. To say something positive however, it did arrive quickly and in good condition.

3. juni 2026
Bedømt til 5 ud af 5 stjerner

The rug arrived quickly and looks…

The rug arrived quickly and looks great. Reasonably priced too.

21. maj 2026
Hausandharbour-logo

Besvarelse fra Hausandharbour

Hi Annie,

Thanks you so much for your kind words!
We are so happy to hear that you're loving your new rug.

We truly appreciate your feedback.

Warm wishes,
Team Haus & Harbour

Bedømt til 1 ud af 5 stjerner

Rug arrived faulty



Rug arrived faulty, initial customer service was great and was promised a new rug to replace. After following up was advised that a new rug had been processed and would receive tracking details the following day, however I am still waiting after nearly 6 weeks with no updates. Wasted $500 on a rug that came with a hole in it.

Thanks for the reply, unfortunately it has been said twice now that the rug is on its way, I don’t think it takes a month for postage. Also there have not been any updates on tracking as promised.

24. marts 2026
Hausandharbour-logo

Besvarelse fra Hausandharbour

Hi Hayley,

We are so sorry to hear about your experience.

Upon checking the records, we can confirm that your replacement rug is on the way. A couple of shipping updates were sent via email as well. Also, the faulty rug will be collected free of cost.

Please feel free to reach out if you have any questions.

Best regards,
Team Haus & Harbour

Bedømt til 5 ud af 5 stjerner

Tuscany wool rug fits perfectly in our warm toned living room

This wool rug fits absolutely perfectly in my space,it tied everything together the moment I rolled it out. The texture feels soft yet durable, and the quality is obvious from the first touch. I love how it adds warmth without overpowering the room, and the sizing couldn’t have been more spot-on. It genuinely elevated the whole look and made the space feel more complete and inviting.

28. april 2026
Bedømt til 5 ud af 5 stjerner

Thank you Haus and Harbour

Thank you Haus and Harbour! I was a little sceptic if the company was real as the rug was online elsewhere for $500 more but it arrived and couldn’t be more perfect! Thanks for the great service and rug. I will be back to buy more

16. april 2026
Bedømt til 4 ud af 5 stjerner

Very rapid attention to my order.

Very rapid attention to my order and delivery. However, the colours of the rug I purchased were much lighter/paler than those on the website, even allowing for photo inaccuracies. The actual rug was far too pale and unsuitable and I passed it on to others. Otherwise, happy.

23. april 2026
Hausandharbour-logo

Besvarelse fra Hausandharbour

Thanks you for your much valued words!

We offer a 30-Day Easy Returns policy. You can always exchange or return the rug if not satisfied with colour or quality. We always try our level best to match the exact colours and post real-life images and you can always reach out to us in case of any issue.

Thank you once again for your purchase with Haus & Harbour.

Bedømt til 5 ud af 5 stjerner

Couldn't be happier!

Excellent purchase from Haus and Harbour - rug is absolutely beautiful and exactly as per the image. The feel of the rug underfoot is even better than I imagined! Quicky, easy delivery to my door.
All round great experience, and will most definitely be a regular customer.

16. marts 2026
Bedømt til 5 ud af 5 stjerner

Hyper personalised service!

What could have been a messy exchange was an incredibly personalised service! So happy to have purchased with them... they were incredibly helpful in finding something for my space. The quality of the rugs is incredible too, great value for money. Will definitly purchase from them again.

14. april 2026
Hausandharbour-logo

Besvarelse fra Hausandharbour

Thanks Ana for your kind words!

We, at Haus & Harbour, always prioritise customer satisfaction. We are so happy to hear that you are loving your new rug and happy with our service as well.

Thank you once again for your purchase with Haus & Harbour.

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