Bought a bathroom mirror shaving cabinet online. Everything was so easy. Mirror was delivered promptly with no issues. Very happy with the product. It’s beautiful. Communication with one of their agen... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Got a mirrored shaving cabinet the quality is very good and pricing reasonable. Fast shipping and well packaged. One plus is it has a built in recessed groove with diffuser so you can buy your own LE... Se mere
I purchased an arched shavers cabinet and was unsure about the online process. The product was even grander when received than what was photographed on the site. It was shipped to my address in region... Se mere
★★★★★ Excellent customer service , fast delivery and very prompt response. We purchased three pendant lights, and unfortunately one arrived with a crack in the glass shade. However, I was ve... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Zure offers a variety of high quality modern and contemporary bathware, tapware, and kitchenware to give your home what it deserves.
Kontaktoplysninger
Suite 3.01 32 Delhi Rd, 2113, Sydney, Australien
- 02 9000 1811
- info@zure.com.au
- zure.com.au
4,4
Fremragende
250 anmeldelser
Bed kunder om at skrive en anmeldelse
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Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Reliable delivery
Reliable delivery, but it is better to bring the parcel in front of my door
3. juni 2025
Besvarelse fra Zure
Hi Xue,
Thank you for your kind review. We’re pleased to hear your order arrived reliably and appreciate your feedback regarding the delivery placement.
We’ll take this on board as we continue improving the delivery experience for our customers.
– The Zure Team
Besvarelse fra Zure
Hi Julie,
Thank you for your lovely review. We’re so pleased to hear both pieces are looking great in your bathrooms and that you’re happy with your purchase.
We truly appreciate your support, and we’re always here if there’s anything we can assist with.
– The Zure Team
Prompt service
9. maj 2025
Besvarelse fra Zure
Hi Noel,
Thank you for your kind review. We’re pleased to hear you had a smooth and efficient experience with us.
We truly appreciate your support.
– The Zure Team
Helpful and quick delivery
7. maj 2025
Besvarelse fra Zure
Hi Martina,
Thank you for your lovely review. We’re so pleased to hear our team could assist and that your order arrived promptly.
We truly appreciate your support.
– The Zure Team
Besvarelse fra Zure
Hi Michael,
Thank you for your kind review. We’re pleased to hear you found value in your purchase and that everything arrived quickly.
We truly appreciate your support.
– The Zure Team
Waterfall bath spout
I bought a waterfall bath spout, delivery was prompt, spout is great (bought nearly a year ago, no problems to date). I bought it to match Caroma Luna brushed nickel fittings because I didn't like the Caroma spout options. The colour was a perfect match.
4. juli 2024
Besvarelse fra Zure
Hi Amanda,
Thank you so much for your wonderful review. We’re delighted to hear the bath spout has been a great fit for your space and has continued performing well over time.
It’s also lovely to know the finish worked beautifully with your existing fittings. We truly appreciate your support.
– The Zure Team
Besvarelse fra Zure
Hi Lauren,
Thank you for your kind review. We’re delighted to hear everything arrived promptly and that the piece has made such a lovely impression.
We truly appreciate your support and hope it adds the perfect finishing touch to your space.
– The Zure Team
Difficult to install
The instructions for installing the bathroom cabinet mirror was very vague and the battery light that it came with had very cheap magnets that did not work and dropped continuously
4. december 2024
Besvarelse fra Zure
Hi Rhys,
Thank you for your review. We’re sorry to hear about the issues with the installation instructions and the quality of the battery light. This isn’t the standard we strive for, and your feedback is being shared with our product team for immediate review.
Please reach out to our customer care team so we can assist you directly and ensure you’re satisfied with your purchase.
Best regards,
ZURE Team
Overall great!
Helpful staff, were able to answer and concerns I had. Received product and installed and absolutely love the end result.
Installation instructions were not as clear as I hoped and for those that aren’t handy it may be a bit of guessing, but products are awesome once up on the wall.
9. oktober 2024
Besvarelse fra Zure
Hi Lolita,
Thank you so much for your kind review! We're thrilled to hear you love the final result and that our team was able to assist with your questions—that’s exactly what we aim for.
We appreciate your feedback regarding the installation instructions as well. We're currently working on making them clearer and more user-friendly, especially for those who may not be as hands-on.
Thanks again for your support, and we hope you continue to enjoy your new setup!
Warm regards,
ZURE Team
Our kitchen tap broke
Our kitchen tap broke, searched the web and found this store had the same to replace, great app navigation, great pricing, notifications on delivery.
2. september 2024
Very happy customers
We found the staff were extremely helpful and the product quality better than expected. Items arrived 3 days from ordering.
6. august 2024
Archie mirror…
We bought 2 of the Archie mirror cabinets in Oak. They were best priced on Zure. Delivered in good time. One of them had a massive crack the whole way down the mirror. Zure replaced it easily without fuss. The new one has just arrived and in perfect condition. They look as per online. Very happy.
27. august 2024
Uopfordret anmeldelse
Asked for more money after I paid and didn't get order right.
Ordered and paid for a vanity and mirror online for roughly $2.5k. Next day they tell me there has been a processing error and I owe $200 more. Then they tell me what I ordered was not in stock but that was not what I ordered. Seems very disorganised / dodgy. Asked for a refund instead. Hopefully that will be straight forward.
22. august 2024
Uopfordret anmeldelse
Wouldn't recommend
Wanted a vanity and benchtop combo. After paying and then receiving confirmation email all was fine. Then days went by, finally received shipping update. Was told benchtop out of stock for couple months, after I already paid. Asked for refund for the top but ill still take the vanity. Received the vanity. Rang again at a later date to see if they had benchtops in stock again, which they did. Asked to purchase one, received the invoice for 2 and half times the price of the original price of the benchtop the first time I purchased it. Rang and asked about it, said it was a combo deal, which I think is full of crap as how could they make money if they were selling them for 330 with a vanity compared to 950 for benchtop alone. Not happy and wouldn't recommend after that.
2. juli 2024
Uopfordret anmeldelse
Besvarelse fra Zure
Hi Brooklyn,
We are very sorry to hear that your experience with us has been unsatisfactory.
As we are an e-commerce business, the first email our customers receive is an automated response confirming we have received your order. However, if there are any issues or unavailable items, we immediately notify our customers by email, offering alternative items. The customer can then decide whether to cancel the order or proceed.
Due to new government WHS regulations and the ban on stone tops containing crystalline silica, the Pure White stone was out of stock at the time.
Before canceling your order, our customer service team called to advise about the difficulty in outsourcing the stone tops, the challenges involved in cutting a new top to fit the curves of the vanity, and the potential extra costs.
Unfortunately, the new version of the non-silica Pure White stone was $836, not including shipping and pallet costs. We offered you a 30% discount, and you agreed to purchase the stone top at the value of $585.20. This was our final agreement.
We sincerely apologize for the unsatisfactory experience you had and will use your feedback to improve our processes and ensure a better experience in the future.
Excellent Customer Support and Service
- Delivered on time.
- Support is quick at responding to any questions.
- LED Mirror cabinet looks good .
25. juni 2024
Really awful experience with Zure
Really awful experience with Zure. Made an order for our bathroom renovation (spent over 5.5K) and have had nothing but issues with them since. They are quick to take your money but just full of lies, deceit and broken promises. Dealing with delays upon delays and absolutely shocking service - zero compassion. I am writing this review over a month later now as that is how long it has taken for us to receive our items. DO NOT RECOMMEND.
30. maj 2024
Uopfordret anmeldelse
Besvarelse fra Zure
Thank you for your feedback, and we are very sorry to hear that you are not satisfied with our service. We would like to provide some explanation regarding your situation.
At the time of your inquiry, we checked stock availability, but these items are very popular. Unfortunately, by the time your order was officially paid, we were informed by the supplier that it was no longer in stock. As per our policy, we informed you within 24 hours. To remediate the situation, we offered compensation or the option to cancel the order. We regret that this was not satisfactory.
We apologize for any inconvenience this may have caused and appreciate your understanding.
Quick and well packaged
Everything arrived within a couple of days and was well packaged for a safe arrival, will use them again
29. maj 2024
Very happy with product and service.
28. maj 2024
Excellent variety of choices and amazing customer service.
We purchased two Shave Cabinets for our new house. The variety of option on their site was great and we found exactly what we had hoped. The items were shipped within a day and received quickly. Sadly one of them got damaged before we installed them. Even though this was not the responsibility of Zure when I told them this before I ordered the replacement they were kind enough to offer a discount. This was so unexpected and so appreciated. Their customer service was exceptional - in particular Aline who offered the discount and went above and beyond to arrange a replacement to arrive quickly.
28. maj 2024
Dette er Trustpilot
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