zulaykitchen.com Anmeldelser 

234
TrustScore 4.5 ud af 5

4,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I purchased a double whisk from Zulay, and after a while it suddenly stopped working. It would power on and make noise, but it was no longer spinning. I contacted the company, and Jay was incredibl... Se mere

Bedømt til 1 ud af 5 stjerner

Several hundred dollar order placed a month and a half ago. Dozens of emails, almost 60 phone calls, false tracking info sent. Was told “hung up in shipping department” 5 weeks ago and that order wa... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I must say, the reviews are what helped me choose this beautiful product, and they were absolutely accurate. Once I received the set, I immediately hand-washed each utensil and even purchased a ut... Se mere

Bedømt til 5 ud af 5 stjerner

We had our first brother from April, 2024. Used nearly everyday and for several cups of coffee. When it quit, we remembered the lifetime warranty. Emailed the company. Jumped through a few hoops and r... Se mere

4,3

Fremragende

TrustScore 4.5 ud af 5

234 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 16 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,3

Alle anmeldelser

(234)

124 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great customer service

I reached out because of an issue I was having. The response was quick and problem has been resolved. So easy to deal with and communication was great. I will definitely continue to support this company.
Thanks
Leon

20. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

They honor their warranty!

My frother worked great for about a month, and then the button started working erratically or not at all. Even with fresh batteries. I sent an email and they were very responsive and sent me a new unit! It's working great!

2. september 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

zero stars

I would go zero stars but you don’t give that option spent $800 on a coffee pot had nothing but problems with it. Your team refused to step up and repair will never buy a product from your company again.

1. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great customer service!

I lost a part to my coffee maker and the Zulay team helped and shipped me a new piece so quickly! They were great at resolving my issue!

25. august 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Cancelled order without notifying me

Cancelled order without telling me why. Took 4 days to get a response back after emailing to ask what had happened. No communication to ask whether we would like a different colour product. Poor customer service.

23. august 2025
Uopfordret anmeldelse
zulaykitchen.com-logo

Besvarelse fra zulaykitchen.com

Hi there,

We’re really sorry for the frustration this caused. Your order shouldn’t have been canceled without proper communication, and waiting several days for a reply is not the experience we want for you.

If a certain color or variation becomes unavailable, we should always reach out and offer alternatives — and we apologize that this wasn’t done in your case.

We’d love to make this right for you. Please email us at support@zulay.net and we’ll be happy to assist with a replacement or any other solution you prefer.

Thank you for giving us the chance to fix this.

Bedømt til 5 ud af 5 stjerner

My frother stopped working so I…

My frother stopped working so I contacted the company. They were extremely helpful and kind. They quickly replaced the product. I’m extremely happy and will continue to buy their products. Thank you!

11. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Zulay is a wonderful company who cares…

Zulay is a wonderful company who cares so much about their customers! We love our "whipper" and use it every day. When we had an issue, they immediately responded and took care of it. Very happy with my experience with Zulay!

5. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Best Customer Service!

We had a slight issue with our frother and reached out to the company. They immediately contacted us and sent us not one but two replacements! We received both frothers and a very sweet hand written note. It's the small things that make a big difference! We will be telling everyone to support this company. They are amazing and the frothers work awesome! Thank you!

6. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Customer service was actively engaged…

Customer service was actively engaged in providing stellar service, no equivocation or quibbling. The company was diligent about recognizing my needs and responding promptly. They replaced a non-working item with not one but two of that item and an additional stand accessory. Far and away best customer service for an excellent product that works as expected.

4. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Zulay Kitchen stands behind their products

After more than six years, my Zulay Kitchen milk frother stopped working. I wrote to the company and asked if it was covered under the lifetime warranty. I was delighted to find out that it was and they cheerfully replaced it. This is a family owned company and they stand behind their products like no other company I’ve ever encountered! I would definitely recommend purchasing from this company because of their work ethic and responsive team.

7. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great milk frother

I received my milk frother in a timely way, and I love how it works! I also love that this is a family-owned business.

13. august 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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