I purchased a double whisk from Zulay, and after a while it suddenly stopped working. It would power on and make noise, but it was no longer spinning. I contacted the company, and Jay was incredibl... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Several hundred dollar order placed a month and a half ago. Dozens of emails, almost 60 phone calls, false tracking info sent. Was told “hung up in shipping department” 5 weeks ago and that order wa... Se mere
Virksomheden har svaret
I must say, the reviews are what helped me choose this beautiful product, and they were absolutely accurate. Once I received the set, I immediately hand-washed each utensil and even purchased a ut... Se mere
We had our first brother from April, 2024. Used nearly everyday and for several cups of coffee. When it quit, we remembered the lifetime warranty. Emailed the company. Jumped through a few hoops and r... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 16 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I appreciate the fact that they acted…
I appreciate the fact that they acted fast in sorting out my problem
Love the Zulay frother I've tried other…
Love the Zulay frother I've tried other brands and this is the best one. They have great customer service very helpful and they care about their customers.
Great service
Great service! Was very fast to talk to a real person over the phone and quick to fix my issue.
My milk frother wasn’t working right so…
My milk frother wasn’t working right so I emailed Zulay and they sent me not only a replacement milk frother but also a different milk frother. They were awesome!
Great customer service!
I purchased a battery operated milk frother through Amazon. I used it daily and absolutely loved it. It made my half and half so creamy for my coffee. One day it stopped working. I checked to see if a warranty was valid in this case and quickly went on Zulay’s website to connect with them. They were quick to respond and quickly sent a replacement, actually 2, to replace the one that was no longer working. I only paid a small sum for shipping which I did not mind. Now I have my new one up and working. Great customer service! Thank you!
Incredible response!
Incredible response! I complained that one of bowls seems to be losing its surface. For a nominal fee for postage, the company offered to replace it. When the box arrived, there was a new set inside!
rapid responsiveness
rapid responsiveness, generous service and excellent products!
Frother replacement
Great support team and they stand by their products.
Great customer service!! Quick and friendly.
We purchased a frother in Feb '25, but it quit working a few months later. I called and she sent me a new one as well as a gift! Thank you so much!!
Product works great
Product works great. and the vacuum on bottom was not working sent replacement with no issues.
Bought a ZRWD cheese grater from…
Bought a ZRWD cheese grater from Amazon. I ordered replacement blades from you, but they were too small. Looked like a perfect fit. They were good value about $10 for 4. Do you know if you have specific blades for this model, if you do please let me know.
Thank you
Great company
Great company! Definitely stick to their lifetime guarantee and super fast shipping. I highly recommend this company.
Searched for "stainless steel citrus…
Searched for "stainless steel citrus juicer" and this company I've never heard of popped up. I like that they offer real actual restaurant quality and styled products.
Our juicer is hefty and gorgeous. Squeezes every drop from the fruits. Love it. An planning several more purchases.
Zulay is amazing
Zulay is amazing! From the product themselves to the customer service. I highly recommend & will even be using them to gift items in the future.
Zulay customer service is the best!
I recently had a problem with my Zulay milk frother and their customer service sent me a new one immediately. If all American companies treated their customers as good as Zulay we wouldn't need to put tariffs on other countries because everyone would buy US goods.
Easy to order
Easy to order, great variety, arrived in a few days. This wooden tool set is really nice.
This customer service was the best I've…
This customer service was the best I've ever experienced. Our frother stopped working and they gave me a quick trick to try, but still nothing. They replaced it without any hassle and even sent an extra along just in case. That's pretty incredible! I was so impressed by the experience and how kind they were.
I was sent 2 of the same frother
I was sent 2 of the same frother, one should have come with the stand like was stated in the order form….I’ll just order one from Amazon.
Awesome customer service!!
I bought a frother that stopped working after 4 uses. I reached out the company and they sent me not one - but TWO - new frothers for my replacement and inconvenience. AWESOME customer service!!
Excellent experience
Excellent quality of products, communication, pricing and delivery. Smooth process and excellent sales event for Labor Day. Thanks!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








