I purchased a double whisk from Zulay, and after a while it suddenly stopped working. It would power on and make noise, but it was no longer spinning. I contacted the company, and Jay was incredibl... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Several hundred dollar order placed a month and a half ago. Dozens of emails, almost 60 phone calls, false tracking info sent. Was told “hung up in shipping department” 5 weeks ago and that order wa... Se mere
Virksomheden har svaret
I must say, the reviews are what helped me choose this beautiful product, and they were absolutely accurate. Once I received the set, I immediately hand-washed each utensil and even purchased a ut... Se mere
We had our first brother from April, 2024. Used nearly everyday and for several cups of coffee. When it quit, we remembered the lifetime warranty. Emailed the company. Jumped through a few hoops and r... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 16 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The item I ordered was received…
The item I ordered was received promptly and in perfect condition. I am happy with Zulay Kitchen.
Customer Service is impeccable
Customer Service is impeccable!
I got a positive response the very next morning after sending an email in reference to product performance. They went out of their way to ensure I was pleased in my purchase and satisfied with customer sevice.
Website was thorough and easy to…
Website was thorough and easy to navigate. Great quality products.
Great products at reasonable prices.
Great products at reasonable prices.
great communication throughout purchasing, shipping and delivery
I love how easy it is to use!
The shipping was quick and I tried it out the same day. I love how easy it is to use and it works great!
Our first experience with grapefruit…
Our first experience with grapefruit juice, the handle and the leverage is extremely easy to use and taking the cleaning pieces out is very easy to do. Lovely lovely lovely I’m very very happy that I have it.
I had two frothers from Zulay Kitchen…
I had two frothers from Zulay Kitchen and unfortunately one of them dropped working out if no where. I know things like this will happen even if you only had the products for a dhort time. However, i reached out to Zulay Kitchen to see what they could do. They were so kind and so responsive that they sent me two new replacements for the one that stopped working. I really appreciate their responsiveness and the urgency. Thank you so much for producing some of the best products on the market!
Great Customer Support
I use the frother daily, and at some point the button started having problems. The customer support was great and i got 2 replacements.
Customer service is very slow to…
Customer service is very slow to respond and in some instances repeated emails were necessary. In the end I was able to get my warranty honored. After paying shipping costs my frothers were replaced and mailed out. Shipping was also slow.
This is the second time I've ordered…
This is the second time I've ordered the Zulay coffee frother, and I love it! I can't believe how much froth I'm getting on my coffee!! I guess my old one had been giving up the goat for a while and was underperforming. I also very much appreciate the tips on frothing that came along with it--they were very helpful. Although it's not big, I do have a bit of trouble depressing the top of the frother with my finger. I'm 70 years old with small hands. It's easy with my thumb, but I have more control with the index finger. I'm pretty sure that--over time--the depression becomes easier, as it was on my last version, so I will just "thumb up" until then! A great product 1at a great price, and I love that you're family-owned
Thrilled
I'm very pleased with Zulay Kitchen. The website is easy to use, and the products I bought were high quality for a reasonable price.
Broken Zulay Milk Frother
My electric milk frother broke after 6 mos. Zulay stood by their product even though I did not have the proper receipt and sent me a replacement. Love this Zulay product and the customer service and support.
I was having issues with my frother
I was having issues with my frother, being it was under warranty - I reached out to customer service and they were more than happy to share some deals with me along with sending me 2 replacements! I love my frother, I literally use it every day multiple times a day! Makes my drinks much more tasty. Thanks Zulay!!!!!!!
I bought a milk frother which stopped…
I bought a milk frother which stopped working almost immediately. I replaced the batteries as the company suggested but the frother stopped working completely against almost immediately. I contacted the company twice to ask for the guarateed replacement and recieved no response at all.
Thank you Zulay for honoring your…
Thank you Zulay for honoring your product. The first tornado frother didn't work correctly, they replaced it.
Waiting for customer service response
I’ve recently ordered several products from this company and like them all. One of the bamboo cutting boards arrived damaged and I have not yet been able to reach customer service; hopefully they respond to exchange defective item.
Best New Fangled Gift I ever Had
Great communication. Love you products. My daughter gave me a foamer(thats what i call it) for my birthday/ Christmas. It died(bad switch). So I just ordered another and I love it. Works great. Where were you 20 years ago
My original frother failed
My original frother failed. Zulay replaced it x’s 2 with no hesitation.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








