I purchased a double whisk from Zulay, and after a while it suddenly stopped working. It would power on and make noise, but it was no longer spinning. I contacted the company, and Jay was incredibl... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Several hundred dollar order placed a month and a half ago. Dozens of emails, almost 60 phone calls, false tracking info sent. Was told “hung up in shipping department” 5 weeks ago and that order wa... Se mere
Virksomheden har svaret
I must say, the reviews are what helped me choose this beautiful product, and they were absolutely accurate. Once I received the set, I immediately hand-washed each utensil and even purchased a ut... Se mere
We had our first brother from April, 2024. Used nearly everyday and for several cups of coffee. When it quit, we remembered the lifetime warranty. Emailed the company. Jumped through a few hoops and r... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 16 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Avoid this company and their horrible products.
Ordered a Zulay Kitchen Coffee Machine for $900 within 90 days it stopped working properly. The company sent me a replacement part and about 90 days after that part was replaced the machine stopped working again. I called and asked for assistance, completed all the troubleshooting, even sent in the machine to be repaired and I had to pay for the shipping. After the machine was returned back to me it again stopped working. The company sent me a “refurbished” machine as a solution, and to no surprise that machine is also defected. Avoid this company and their products. Maria at customer service has been the only one willing to help that’s why they deserve a 1 star other than that it would be 0 out of 5. Horrible experience will never purchase anything again from them.
Quality products & competitive pricing.
Customer service was very responsive…
Customer service was very responsive and helpful when I contacted them about my issue. They replaced the item and sent me a gift, too!
Great products and better customer service
The frothers I’ve had have worked great for years and when I had an issue with o e I bought recently, their response was quick and very cordial. I will definitely buy again from Zulus.
I filed a warranty claim and the…
I filed a warranty claim and the company sent a replacement and a second frother for free. The warranty claims lifetime and so far they have honored it. They also included a hand written thank you card.
Outstanding customer service
Had an issue with a whisk, and called the number on the device. I real human picked up, replaced the whisk no questions asked and added a second whisk as a thank you. Great customer service. I will definitely buy other products from this company.
Frother wand
I purchased a milk frother wand and it works exactly as expected and then some. Its well made and light weight, perfect for anybody’s quick mixing needs.
Best customer service
I ordered a frother from Best Buy.
It stopped working after couple of weeks.
I called the number printed on the frother and the company shipped a new one. Works excellent!!
Best customer service!!
Works Well
Item is nice and heavy and gets juices great. One issue I have experienced is the juicer sliding around on my counter when I try to squeeze the fruits. A set of suction cups on the bottom of the juicer would help.
Fabulous product.
I had originally bought a frother on an Amazon sale in 2018. It recently started declining and eventually stopped working. I contacted customer support to see about the warranty and because it's the only site that still had the pattern I wanted. Customer service was fabulous and I now have a new frother in the same beautiful pattern as well as a bonus frother. The thank you cards was nice as well. I will continue to buy from this brand.
Zulay stand behind their products
We had some trouble with your 100 cup coffe urn. You were great to work with to get our urn replaced. It is very refreshing to find someone that stands behind their products. Thank you.
Problems were fixed immediately
Problems were fixed immediately. Products worked great.
Honored lifetime warranty that was purchased in 2023…
I ordered a unit back in 2023 that stopped working. They not only honored the lifetime warranty but sent me an extra unit! Great customer service!
Customer service was very helpful
Customer service was very helpful. I needed a replacement part. It shipped quickly.
Great Customer Service, Great Company!
I love using the products made by Zulay! Staple in my kitchen. I had a little issue with my milk frother where it somehow got a short and would run very slow. After changing the batteries with no change, I finally broke down and called customer service and little to my knowledge, there was a life time warranty on the product! They pulled up my order and immediately sent me a new one and for my trouble included an extra one in a different color. They went beyond my expectations and I will remain a loyal customer! Thank you so much!
Great customer service and support
Great customer service and support. Wonderful product - I use my milk frother every day!
I love love love my juicer
I love love love my juicer. It’s a pull down citrus press. It’s well made. Sturdy and easy to clean . Plus I got a free gift to boot!
Spins like a Category 5 hurricane
The product delivered is as described. It spins much stronger than my AA battery operated frother. I wish I could submit a video…
I love the mission and the reasopn the…
I love the mission and the reason the company started. The items I ordered are made of good quality. I used the popcorn popper but no videos/pictures 😑. All but 5 kernels popped and it was so good. I didn't use the popcorn button. I did 2:35 and it was done. I do plan on ordering from the company again. The customer service is good as well.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








