MacKeeper Premium Services Anmeldelser 994

TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

My computer is running beautifully now. I don't have unwanted file applications popping up anymore. My computer is running so smoothly, I feel I have a new computer again. I am a senior and not tech... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

All agents seems to know their stuff and do their job well, what more could I ask? They occasionally try to sell an add-on but you can always say no.

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

I am disappointed and upset, can not understand your business business! I feel compelled! My contract still has several months to term. With this pressing for an extension of the term, I play with the... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Examen de mon Mac correct. Dommage de subir dès le début "une vente forcée" sur le forfait, alors que ce lui que j'ai souscrit en novembre dernier court encore pendant 8 mois. En plus, le règlement d... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Softwarevirksomhed
  2. It-sikkerhedstjeneste
  3. Softwareleverandør
  4. VPN-service

Skrevet af virksomheden

With MK Premium Services, you get the convenience of having your computer serviced at home while entrusting it to a professionally certified technician. Our innovative remote connection technology brings our experts to you whenever you need them!


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

994 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

The People that had Walked Me through…

The People that had Walked Me through some of the Websites and Show Me things I didn't know, I've had this Computer for a While now and it was Acting different, But now with Everyone Working on the Problems. I just Want to say Thank You..

19. juni 2025
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Besvarelse fra MacKeeper Premium Services

Hello, Richard. Thank you for your feedback! We're really glad the team could walk you through everything and help get your computer back on track. Catherine

Bedømt til 5 ud af 5 stjerner

Die Arbeit von John, Tristan und Jimmy waren excellent.

Die Arbeit von John, Tristan und Jimmy waren excellent.

Vielen Dank nochmal, das war das erste Mal seit 35 jashren, daß ich ein Problem mit meinem MAcPro hatte.

Ich werde das zum Anlass nehmen, sehr vorsichtig zu sein in Zukunft, auf welche Webseiten ich gehe

17. juni 2025
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Besvarelse fra MacKeeper Premium Services

Hallo, Jochen. Vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen! Wir schätzen Ihr Vertrauen in unser Team und stehen Ihnen jederzeit mit Rat und Tat zur Seite. Vorsicht im Internet ist immer eine gute Entscheidung – kontaktieren Sie uns gerne, wenn Sie in Zukunft Hilfe benötigen. Catherine

Bedømt til 5 ud af 5 stjerner

Problem solved

Problem solved, computer checked.
Amazing online service!

17. april 2025
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Besvarelse fra MacKeeper Premium Services

Hi Berry! Thanks for the feedback! We do our best for our customers! Vivienne

Bedømt til 4 ud af 5 stjerner

très satisfait du service

très satisfait du service, cher du fait de devoir payer un forfait en une fois assez élevé du fait de devoir le payer en bloc.

31. marts 2025
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Besvarelse fra MacKeeper Premium Services

Salut, Paul! Un grand merci pour votre fidélité! J'ai noté 4 étoiles dans votre avis. Peut-être pourrions-nous améliorer quelque chose la prochaine fois? Vivienne

Bedømt til 5 ud af 5 stjerner

A very efficient review

Within approximately two hours a total review of my system was done. That was very helpful.

28. marts 2025
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Besvarelse fra MacKeeper Premium Services

Hello, Wolfgang. Thank you for giving us 5 stars. Catherine

Bedømt til 4 ud af 5 stjerner

Thank you this worked well today

Thank you this worked well today. Yesterday I was unhappy as Oliver was pushing for another 2 year extension, knowing I have already two years service

4. marts 2025
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Besvarelse fra MacKeeper Premium Services

Hello, Wolfgang. Thank you for bringing this to our attention. We appreciate your feedback. Catherine

Bedømt til 1 ud af 5 stjerner

Purchased premium service on line (…

Purchased premium service on line ( this was done to get rid of some popup ads) had Mackeepers expert install and Scan , all the time popup continued, at the end tried to sell me an engineers package who would regularly check and clean Mac beyond the capabilities of Mackeeper at £950 per year . that's more than lap top is worth had it 7 years this is first problem. Declined sale while she insisted it was necessary and good value . solved the problem myself with the help of google

3. marts 2025
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Besvarelse fra MacKeeper Premium Services

Hi. Thank you for sharing your experience — I'm really sorry to hear that things didn’t go as expected. I completely understand how frustrating it must have been. This is not a kind of experience we want our users to have.
Update: Thank you for sharing your account email. We will investigate this case. Catherine

Bedømt til 1 ud af 5 stjerner

It's a complete scam

It's a complete scam. You get in a chat with a lady who tries to sell you a 400-dollar package and then tells you you must purchase it because your computer is not safe. Then you pay and at the end they say, everything was all good. I told them from the beginning my laptop was good, just wanted to do a quick check and then they sold me a service I never needed. Not to mention the

5. februar 2025
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Besvarelse fra MacKeeper Premium Services

Hello, Justin! Thank you for the feedback. We are sorry for the inconvenience you faced. Some system problems or errors may be fixed manually by a human. That's why you were offered our additional tech service. However, it is optional and we apologize for the frustrating experience. Our Quality team will check the interactions. Please share your email or order ID via Trustpilot and we'll get back to you after the investigation. Vivienne

Bedømt til 5 ud af 5 stjerner

The help that I received was…

The help that I received was outstanding, due to the fact that I was helped with a extended update for another 3 years at a price that is super reasonable.
Zoomsupport checks everything and cleans your computer. They do excellent work and fix just about any problem a person might have. 11/07/2024

7. december 2024
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Besvarelse fra MacKeeper Premium Services

Hello, Rick!
Thanks for sharing your experience with Premium Services! We highly appreciate your trust! Vivienne

Bedømt til 5 ud af 5 stjerner

Without MacKeeper Premium ? What then, ...

Without MacKeeper Premium one would loose hours and gather in himself frustration, with very likely errors affecting the smoothness of his or her computer. Can someone prove me the contrary ?

5. november 2024
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Besvarelse fra MacKeeper Premium Services

Hello, Marc. We appreciate it. We are always here to assist you with your devices. Catherine

Bedømt til 5 ud af 5 stjerner

I had two Macs to check after a year

I had two Macs to check after a year. The technicians did a really great job and helped with phantastic engagement and dedication. Now everything is perfect again with the exception that I should contact some local hardware-support. But this has nothing to do with the really valuable help by the technicians at MacKeeper. Thank you, friends!

3. oktober 2024
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Besvarelse fra MacKeeper Premium Services

Hi. Thank you for your kind words! We're delighted to hear that our technicians provided valuable support and got your Macs running smoothly again. If you need any assistance in the future, please don’t hesitate to reach out – we’re always here to help! Catherine

Bedømt til 1 ud af 5 stjerner

scam

scam, watch out.
They want you to remote connect your pc when upgrading. In addition, you cannot downgrade.
They will do anything to get access to your pc - watch out

25. september 2024
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Besvarelse fra MacKeeper Premium Services

Hello, Adam! Thanks for reaching out!
It seems you were offered a general computer health checkup. Please note our tech cannot connect to your computer without permission. We are working according to strict legislation.
However, we'd like to check your case. Please share your email via Trustpilot and our team will get back to you after the investigation.
In general, MacKeeper Premium Services provides you with a technician who will be able to investigate various software-related problems of your Mac remotely. You can also fix not only Macs, but Windows devices too as well as smart home devices, printers, gadgets, etc. Vivienne
Update: Unforunately, we did not receive a reply from you. Feel free to contact us at your convenience to get the problem resolved.

Bedømt til 5 ud af 5 stjerner

Ich habe eine generelle Überprüfung…

Ich habe eine generelle Überprüfung durchgeführt führen lassen. Dabei habe ich Kontakt zu den Technikern des Unternehmens erhalten, die sehr gut meine Wünsche erfüllt haben. Gleichzeitig waren sie auch sehr geduldig, da mein Englisch nicht so perfekt ist.

25. august 2024
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Besvarelse fra MacKeeper Premium Services

Hallo, Gabriele! Vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen! Wir helfen Ihnen gerne weiter! Vivienne

Bedømt til 4 ud af 5 stjerner

A Salutary Tale!

After about six years of successful subscription to MacKeeper Premium Service, my main computer was taken out of service, not from any fault of Mackeeper. I discontinued my email address and I retired from my business.
About eighteen months later my bank statement showed a debit of over £600. This was because I had failed to untick the box allowing a subscription to be taken on an annual basis and also because they were unable to get in touch with me.
Whilst initially alarming, I contacted Mackeeper and after some exchange of information, they consented to refund all with the exception of about £50.
I am grateful to Mackeeper for the refund but advise subscribers to be aware of their right to debit your account annually unless you tick the box!
I recommend Mackeeper for their actual service, which I enjoyed for a number of years and they kept the main computer going well.

14. august 2024
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Besvarelse fra MacKeeper Premium Services

Hi, Hugh! Thanks for sharing your experience and the recommendations!
We are sorry for any inconvenience you may have experienced. Please feel free to reach out if you need assistance in the future! Vivienne

Bedømt til 5 ud af 5 stjerner

I hesitated before letting MK do the…

I hesitated before letting MK do a "remote" setup of my MacMini. A year ago I got hacked buying a ANCESTRY.COM subscription & the situation got messy. when I warned the Ancestry hackers (I called them) I would have them removed from Canad.Tire Credit Card, they refunded me. MacKeeper has a very good TrustPilot score and I will (with complete confidence) give them permission to activate my subscription. With MacKeeper we are truly very safe from internet trouble.

9. august 2024
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Besvarelse fra MacKeeper Premium Services

Updated: Hello, Heinz. We are sorry to hear that your device got hacked. Thank you for the kind words about the service. Catherine

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere