I recently purchased an Alpha Track 3 starter kit Blood Glucose Monitoring System for my cat. It was for 169.99 but they had a 41% discount so I got it for 99 dollars. I had a feeling that it might n... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
After seeing the reviews on here, I assumed I had been scammed and lost my money. The website had disappeared and I didn't bother attempting to contact them, just cursed my bad 2am shopping habits a... Se mere
Received probiotic product that expired 7 mos ago. Immediately contacted the company requesting a refund. Said they'd 'check their warehouse for fresh product'. A week later, still no update. Requeste... Se mere
Absolute waste of time. Took my order but didn't ship it. After 10 days I asked why and they said they'd ask their shipping department. After 3 days of waiting I asked again, same response, after anot... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Discover Zecoya, your ultimate online shopping hub, featuring an extensive selection of top-quality health and beauty products, household goods, and more, all with exceptional customer service and competitive prices for a superior shopping experience.
Kontaktoplysninger
Toronto, Canada
- 1 (866) 932-6910
- support@zecoya.com
- zecoya.com
1,7
Dårlig
107 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
This company is negligent in returning…
This company is negligent in returning and following up with calls and concerns. Left numerous emails and phone msg in 1800 number no return msg or phone call. They sell American strips which contaminate the Canadian glucose readings. Resulting in drastic discrepancies in meter readings. Actual reading at one point was 1.2mmgl while the meter read 14.6 attempt after attempt to contact with no success. The contour meter company has been informed and they have advised me that this is not the first time zecoya has sent American strips to Canadian consumers in turn contamination of the meter is inevitable. This is a life threatening issue. Do not purchase from this company as you will not get a response or follow up to this issue. FDA has been informed!! Unless zecoya makes it right and insured only Canadian strips are sent. You could be putting yourself in eminent danger..
28. juni 2023
Uopfordret anmeldelse
Besvarelse fra Zecoya
Dear Customer,
I am deeply sorry for the distress and inconvenience caused by the service you received from Zecoya. We are deeply committed to the health and safety of our customers, and we understand the severity of your concern. Selling incorrect or incompatible products, especially medical devices or supplies, is unacceptable, and we are taking your feedback extremely seriously.
Firstly, we would like to ensure that your immediate health is not at risk. Please discontinue the use of the strips that were sent and rely on a trusted method for your glucose readings until we can resolve this issue.
In order to rectify this situation, we need your order details. Please provide us with your order number or any other details you have so we can identify your purchase and take appropriate action.
We will ensure that the correct product, suited for Canadian customers, is sent to you immediately and free of charge. We'll also conduct an internal investigation to understand how this mishap occurred, as it is crucial for us to prevent such serious issues from recurring.
We apologize for our lack of response to your calls and emails. We are taking immediate action to review and improve our customer response process, to ensure that critical health-related concerns like yours are handled promptly and effectively.
We appreciate you alerting us to this serious issue, and we want to assure you that Zecoya is committed to making things right. Please do get in touch with us with the necessary details so we can expedite this process.
Again, we deeply regret this incident and the distress it has caused you. We appreciate your patience as we work to resolve this matter.
Best Regards,
Ana
Customer Service Manager
Zecoya
Item arrived as ordered
Item arrived as ordered! Very quick delivery.
14. juni 2023
Uopfordret anmeldelse
been ordering stuff from here for a…
been ordering stuff from here for a while now, love the variety
19. juni 2023
Uopfordret anmeldelse
Outstanding Retail Experience with Zecoya
I've been shopping online for over a decade now, and I have to say, my recent experience with Zecoya is definitely up there with the best. As an online retailer, Zecoya managed to outshine its competitors by a significant margin with its comprehensive selection, user-friendly website, and unparalleled customer service.
The first thing I noticed about Zecoya was the sheer breadth of products they have on offer. Whether you're looking for cutting-edge electronics, the latest fashion trends, or unique home decor, Zecoya seems to have it all. And it's not just about quantity either; they maintain an impressive standard of quality that justifies their prices, often featuring products from trusted and reliable brands.
The Zecoya website is very well-organized and user-friendly. It offers intuitive search options, helpful product filters, and clear descriptions. The high-quality pictures of each product and the informative product descriptions facilitated a much more assured purchase. I was especially pleased with their easy-to-use mobile app which streamlined my shopping experience even further, allowing me to shop on the go with the same level of ease as on my desktop.
The seamless checkout process is another aspect of Zecoya's service that I feel is worth highlighting. With multiple secure payment options, swift transaction processing, and clear communication regarding my order status, the checkout experience was worry-free.
What truly distinguishes Zecoya, though, is their exceptional customer service. They have a proactive and highly responsive customer support team that genuinely seemed to prioritize my satisfaction. When I had a question about one of my orders, I received a helpful response within just a few hours. When I needed to return a product due to personal preferences, they handled it swiftly, hassle-free, with prompt refunds.
Additionally, Zecoya's commitment to fast and reliable shipping deserves commendation. Every single order I've placed has arrived at my doorstep within the estimated delivery window, perfectly packaged, with no damage or missing items.
In conclusion, Zecoya is an online retailer that I'd gladly recommend to anyone. Their expansive product range, user-friendly platform, efficient delivery system, and world-class customer service combine to create a top-tier online shopping experience. If you're looking for a reliable and satisfying online retail experience, you won't go wrong with Zecoya. Five stars all around!
2. juni 2023
Uopfordret anmeldelse
Canadian SCAM !
Canadian SCAM !
This company doesn't exist but has an fictional address in Canada just to scam online.
And the government of Canada is colluding with this type of fraud.
22. maj 2023
Uopfordret anmeldelse
Besvarelse fra Zecoya
Dear Customer,
We are concerned about your experience and the perception you have of our company. We want to assure you that Zecoya is a legitimate business, and we are committed to addressing any issues our customers face.
Regarding your order, we have processed a full refund, and as a gesture of our commitment to customer satisfaction, we have also ensured that the items were delivered to your doorstep on the 26th of June.
We understand the importance of trust and transparency in online retail, and we are continually working to ensure that our business practices meet the highest standards. If you have any further concerns or need assistance, please feel free to contact us at support@zecoya.com.
Thank you for bringing your concerns to our attention. We are dedicated to providing a positive experience for all our customers.
Best regards,
Customer Support Team, Zecoya
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.