Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
The dress is not as pictured, poor quality and was big for size. No refund or exchange offered as it was on sale (even though all products are 'discounted'). Only gave 2 stars as the customer service response was quick.
Absolutely terrible terrible customer service!
I ordered a jumpsuit for my 40th, jumpsuit was too big. They offer easy returns and refunds. I emailed to get the process going to exchange. As I needed it quickly I offered to repurchase in the correct size and refund my original outfit. They stated that they could do that but it would cost me $17. Not a problem. I asked how it was payable and a return address. They replied not to worry about it and they were sending a new item. I thought that was weird but ok. I checked on the process a week later and they told me they would send tracking info asap. I checked again and they’ve told me they’ve had issues and it would cost $17 to return and to purchase a new outfit.
This is what I was trying to do in the beginning! They’ve now wasted my time and I will not get my outfit in time for the event (my birthday) that I wanted to wear it to!
Absolutely ridiculous. Total joke of customer service. Waste of money.
Simply emailed them to ask for size guide, which they don’t display on their website (they just have S,M, L and XL..) From some reason my question was too complicated for them. Three emails later told them to forget about I had found another dress on a more reliable web page. Appears to be a scam site I wouldn’t buy from there
Dress not as pictured, sequins are non existent, instead you get glitter that is falling off the product everywhere. Material quality and product finish very low quality. When trying to return, they first offer a 10% discount, then it increases to 60% before they will finally give you a return address. Despite the item being posted from an Australian location, you are forced to pay for international shipping to return.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
