Used previously and was ok. Recent purchase never even worked and just got blanked following messages. Customer service is a bot that just keeps procrastinating your enquiries until you get fed up. Sc... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Had a good first experience for a Spotify account. Ordered a new one for a relative, worked for 8 hours. Contacted support. No answer by email, no answer on WA… just lost money.
Easy to set up,on for another 12 months. New subscription details sent almost straight away, which for saying it was a Sunday I didn't expect.
Always deliver on time, reason for not 5 star is because had issue with products but they fix it promptly when I email them with the issue
Virksomhedsoplysninger
Skrevet af virksomheden
Every feedback we receive here is a step towards our commitment to continuous improvement. We celebrate the positive and learn from the constructive. Your voice aids potential customers in making informed decisions and helps us tailor our offerings to better suit your needs.
Kontaktoplysninger
Mahmoud Sobhi St, Mansoura, 35819, Mansoura, Egypten
- +201019690394
- info@z4keys.com
- z4keys.com
2,9
Middel
683 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 43 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I would avoid as it's a long process if broken....
Like others have said had issues with product then took ages (three weeks ) to do anything , finally got some sort of refund but only for remaining sub . Should have been fully refunded for all the trouble caused and I paid for time the product wasn't even working
Reply : I paid for a service that wasn't done correctly , customer service is poor understand you have more customers then you can manage so maybe need to look at that
8. maj 2026
Uopfordret anmeldelse
Besvarelse fra Z4Keys
So you got a refund for lost duration but you still not satisfied !!!!!!
We are paying for your whole duration and they doesn't give us any refund but we handle the refunds for all customers as we give full warranty, it's non-sense to get duration for product and wanna full refund so you got months of premium for free !!!!!!!!!!
it took four days to get my account…
it took four days to get my account renewed with no answer. I sent you messages on Facebook messenger only AI responded the same thing with WhatsApp.
if I waited one more day, I'm gonna report to my credit card and do a charge back but good thing I didn't do that
4. maj 2026
Besvarelse fra Z4Keys
We try our best to keep things works good, You can always request refund for lost duration on form we share link on WhatsApp Channel
Pas satisfait de expérience
Mon abonnement s’était terminé de Spotify. J’avais payé sur la plate-forme une prolongation de 12 mois, j’ai dû attendre 15 jours pour que mon abonnement soit prolongé par le support. Et malheureusement ça a été prolongé dans un autre pays que mon pays initial, niveau communication avec la plate-forme et très limité ou énormément de temps pour répondre via WhatsApp, il ne répondait plus à mes messages, je ne pense pas que c’est une bonne expérience très peu de communication.
aussi des frais de carte bleu au moment de la confirmation
Beaucoup d’attente pour au final parce que je veux réellement, je dois m’adapter.
2. maj 2026
Same as other comments,mine was good…
Same as other comments,mine was good for a couple of months then went down,they did fix it but only lasted a couple of weeks then nothing.AVOID!
24. april 2026
Uopfordret anmeldelse
Besvarelse fra Z4Keys
We try our best to keep things works good, You can always request refund for lost duration on form we share link on WhatsApp Channel
Spotify hors service
Je vous adresse par la présente une réclamation concernant l’absence de réponse de votre service client.
En effet, cela fait désormais plus d’un mois que je rencontre un problème avec vos services. Malgré plusieurs tentatives de contact via WhatsApp, par e-mail, ainsi que par le formulaire dédié, je n’ai reçu aucun retour à ce jour, y compris suite à une demande effectuée il y a plus d’une semaine.
Cette situation est particulièrement insatisfaisante, d’autant plus que je suis client et ai souscrit à plusieurs de vos services. L’absence totale de suivi ne correspond pas aux standards de qualité attendus.
Je vous demande donc de bien vouloir traiter ma demande dans les plus brefs délais et de m’apporter une réponse claire et précise.
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Z4Keys
We try our best to keep things works good, You can always request refund for lost duration on form we share link on WhatsApp Channel
Zero contact, No refund
Spotify account problems. Don’t reply to messages. Waiting 3 weeks for a refund, no response to messages.
Update: Their response to this to request a refund via WhatsApp channel. I have, and nothing at all.
2. maj 2026
Uopfordret anmeldelse
Besvarelse fra Z4Keys
We try our best to keep things works good, You can always request refund for lost duration on form we share link on WhatsApp Channel
Spotify Premium Scam - Ignores you steals money
UPDATED!
I had order #14610 it worked on Spotify Premium Individual for 3 months, got fixed and put onto a Spotify Premium Family Plan, worked for less than a month, I have sent various emails, no response, send various WhatsApp, blocked and ignored one tick, took money and nothing, filled out the fix form heard nothing for weeks, do not trust them it's a scam, just ignore you when lost access, sent replacement didn't work, want my account upgraded not new, this is the promise, now won't refund, total scam! (UPDATE) I got an email from them 28th May saying they had refunded my order it has now been 6 working days and this refund still does not show!! Yes they have just sent an email to say refunded and try stop me from contacting them, yes and I have replied to the email and send multiple WhatsApp messages, they completely ignore you just steal your money from you, the email states I will be contacted when processed, good luck to people who have used these people as you will lose money like I have, just a scam! DO NOT USE THEM FOR ANYTHING
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Z4Keys
Just send you replacement now, We are busy fixing many accounts so we couldn't help you instant, Check your mail now
SPOTIFY DUO ACCOUNT TOTAL SCAM
SCAM!! SCAM!! SCAM!! SCAM!!
SPOTIFY DUO ACCOUNT DISABLED AGAIN, TOTAL SCAM
MY ORDER IS #12923 from December 19th 2025, I WANT TO GET A REFUND
My account Duo Plan, was blocked last March 31st. 2 days later, they sent me 2 new accounts as replacement, But today (April 21st) after 19 days these 2 new accounts were blocked again .. please refund the 8 months left ..
Update April 24th, 2026, Still no answer from z4keys, I filled the Spotiify FIX form, sent him Whatsapp messages, and no answer on WhatsApp or Email ..
Update April 27th, 2026, Still no answer from z4keys, I filled the Spotiify FIX form, sent him Whatsapp messages, and no answer on WhatsApp or Email ..
Update May 4th, 2026, Still no answer from z4keys, I filled the Spotiify FIX form, sent him Whatsapp messages, and no answer on WhatsApp or Email ..
Update May 15th, 2026, Still no answer from z4keys, I filled the Spotiify FIX form, sent him Whatsapp messages, and no answer on WhatsApp or Email ..
SCAM!! SCAM!! SCAM!! SCAM!!
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Z4Keys
We try our best to keep things works good, You can always request refund for lost duration on form we share link on WhatsApp Channel
AVOID these SCAMMERS
AVOID AVOID AVOID Spotify premium not working. Numerous messages on WhatsApp. Forms filled out and absolutely NOTHING has been done since 1st April! ABSOLUTE SCAMMERS!! AVOID AVOID AVOID
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Z4Keys
We try our best to keep things works good, You can always request refund for lost duration on form we share link on WhatsApp Channel
Scam
Spotify premium not working
Coursera not working.
I feel scammed
24. april 2026
Uopfordret anmeldelse
Besvarelse fra Z4Keys
Just Send you Refund via PayPal to your email, 61 GBP
Coursera was our mistake, we didn't active premium yet
Spotify a lot got problem and we fixed once but happen again so we although refunded it for you
check your PayPal please, I added a note says Z4Keys Refund
Spotify premium no longer working
Spotify premium no longer working.
Now i want my money back
I do not recommend the service
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Z4Keys
I just asked for your paypal info on WhatsApp so I can refund you 7.5 CAD for lost 2 months after 10 months of working subscription
Respond so i can refund
For the first years all service is up
For the first years all service is up
For the second years i enjoy my years
Thank you
20. april 2026
Uopfordret anmeldelse
Besvarelse fra Z4Keys
Edit: We will refund you for SiriusXM as an instant solution for your problem
why after getting a great service for a year assuming we don't legit by only not responding for couple of days
we had a much pressure these days that cause us delay in replies or things, now we have support ticket for orders in site to faster the solutions, your problem will be handled but just wait as we handle few problems at same time
SPOTIFY Same problem with the Spotify account
Same problem with the Spotify account! Is not working! Contacted first time on 1 April .. on WhatsApp 2 and 2 times the form ( spotfix) no answer the guy is becoming a scammer be careful with this shop.. I have payd one year for Spotify duo and is working only 6 months and no refund no answer nothing..Then Z4keys is not a serious shop ! Never i will buy again from this
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Z4Keys
could you leave any info of your order so I can find you in mails/whatsapp to help you ?
we emailed customers and told them many times we have pressure, although we had a new form as we said on whatsapp channel but mostly u keep using old form
all who submitted new channel in last week were fixed, u were keep filling old form that didn't ask for all info so was hard to fix them and check
Disappointed in the IPTV had it for one…
Disappointed in the IPTV had it for one day and it just stops working. It's not a stable service. However it's cheep.
20. april 2026
Uopfordret anmeldelse
Besvarelse fra Z4Keys
Its working for long time but dropped after you purchase, no worries it gonna be fixed very soon
I already informed that we got problem in it in whatsapp channel and will be fixed soon
Sorry for coincidence
What has happened to the service???
Like many I have used this company for a long time, but alas the service has gone!
Ordered a renewal subscription 6 days ago and despite numerous messages to WhatsApp no response apart from AI saying support team will contact. Still no update or response from the support team so very disappointed and unable to enter my order number in drop down box to raise a ticket on the website
Unless things change I cannot recommend this company any longer. This is for Youtube not spotify.
Back to 5 stars - finally sorted out my subscription but think the AI WhatsApp is helping
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Z4Keys
just fill spotify new form to get it fixed, we handling fixes every day ( 20 mostly per day ) the customers who didn't got fix
on whatsapp channel i keep mention that ai may tell you he will help but if i didn't check chat, can't help so always wait for me and if spotify problem use the form, link shared on whatsapp channel many times
Back to reliable and excellent customer service
I have been using this services for over a year with different products and always had excellent customer service
13. april 2026
Uopfordret anmeldelse
Besvarelse fra Z4Keys
contacted via WhatsApp explaining the problem + processing your order
sorry for that, the problem was out of our hand
What happened to the service? (With update)
This used to be a great site, but no longer sadly.
I purchased 3 months of express VPN on 02/04, it stopped working on 14/04.
Emailed on Tuesday 14/04 and got a response but it still didn’t work, I’ve emailed back since numerous times with no response.
I also don’t think there is any point in them having a WhatsApp contact either as it is just an AI automated response so doesn’t resolve the issue.
It’s now Friday 17/04 and I still have no response or vpn service.
UPDATE: Problem is now fixed, so thankyou for sorting that out.
I would be happy to give a 5 star review if response times are resolved.
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Z4Keys
Hey
Sorry for support delay
Will be in contact now
No Response, No Refund
I do not recommend this service.
The subscription only worked for two months, and then stopped due to a region issue. I noticed in other reviews that refunds seem to be offered, but in my case, I have received no response after sending two messages over the past two weeks.
Very disappointing customer service — not worth it.
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Z4Keys
Hey
Sorry for delay
Did u submit the last form in whatsapp channel asking for refund ?
All who asked in form in last 5 days already refunded ( today not done yet )
Send me message again on whatsapp just this moment so i can respond and handle it now
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.