Exceptional swimwear brand, amazing quality and customer service. I had an issue with a swim suit 18 months after purchasing it and they sent me a replacement immediately! These suits are outstanding... Se mere
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Se, hvad kunderne siger
I reached out via email about an issue with my swimsuit that almost had me in tears. I was pleasantly surprised to get an email back within 24 hours (most companies take days, if ever). Jake was SO k... Se mere
i don’t even know where to start. number one these bathing suits are incredible, i own four. the sizing the material the quality are all outstanding. beyond that you swim has the BEST customer servic... Se mere
My favourite bathing suits of all time! I've collected several youswim bathers over the years, and nothing compares. Not only are they superbly flattering and comfortable, I also love how they tag... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We’re on a mission to turn the tide on standard, inflexible sizing. With two magical sizes adapting to fit a dozen traditional ones, we’re creating swimwear that supports our bodies as they are. Our mission: To design swimwear for the body you're in. At Youswim, we understand that our bodies are fluid. We design swimsuits that meet us where we are, empowering our community to celebrate our unique and ever-changing bodies.
Kontaktoplysninger
Unit 7, London, 11-29 Fashion Street, E16PX, London, Storbritannien
- hello@youswim.com
- youswim.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 40 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
been buying from you swim for year and…
been buying from you swim for year and not only are their suits great but the company and customer service behind the brand make it even better!
Wonderful and kind customer service
Wonderful and kind customer service. Love my swimsuit!!!
excellent customer service!!! quick, professional, eager to please and work as a team for customer satisfaction. a fantastic company with high integrity and a wonderful product!
i first wore a youswim bikini while visiting family in seattle. i was amazed the suit fit so comfortably since my sister-in-law has a very different body shape. i also have never worn a bra and i swim at a toppless beach in california. the suit was so comfortable that i ordered 2 when i returned home. i wear them at the public pool and the bottoms alone at the beach. the suit is incredibley comfortable, which coming from a nudist, is a very high compliment!!! great job everyone! when i emailed to say the color of my top got super faded and weird, i got an immediate email saying they were very sorry and are sending me a new suit of my choice today! wow! superb customer service! bravo!!!
Above and beyond
Customer service was so helpful, really went above and beyond to help solve my problem
Quick response and excellent customer service
They were so quick to respond, and gave me a full replacement for my bathing suit - I was just expecting a discount code for a new one. So impressed!
Great Swimwear, even BETTER customer service 💚
Not only do I love their swimwear but the YouSwim Customer Service team is phenomenal and will keep me coming back time and again. They listened to my concerns and provided a great resolution and I couldn’t be happier with their product and service!
Impressive Support and Quality Guarantee
My Eva High Waisted 2-piece showed fabric degradation within the year (my guess is the harsh Australian sun), I reached out for help and was met with a team that was both understanding and incredibly helpful.
They handled my concern quickly and professionally, arranging a replacement with no hassle. It’s clear that YouSwim stands behind their products and genuinely cares about their customers.
Great customer service
I decided to buy a swimsuit from You Swim as my weight fluctuates and I wanted something that I wouldn't have to worry about replacing. It is expensive but I was hoping it would last me many years. A few months after my purchase there was a defect that appeared in the fabric. You Swim very kindly and efficiently replaced my swimsuit with no issues. It's greatly appreciated and I hope to have this new swimsuit for a long time.
Poor quality
Loved them at first but after a handful of wears (and following care instructions) both of my Aplomb tops have thinned in the center of the chest and they are unwearable. Not worth the money.
Too short lived…
I absolutely love the idea of these suits. As a mom of 2, there’s nothing I value more than having a suit that changes with my body, bathing suit shopping destroys my confidence like nothing else so not having to worry as my body changes is gold. That said, these suits just don’t stand the test of time. Yes, my grabby fingered hellions aren’t kind to the suit. So if you don’t have kids, these are 10/10. But I’ve just found that these don’t stand the test of time. I’ve bought 2 a year, they are so great at first but give out far to quickly, unfortunately I think I have to look elsewhere even though I love these suits. Too expensive for the short lived experience in my opinion.
Fabric too fragile for price
Unfortunately for the price, these swimmers only last 2 seasons before they start thinning in patches. I emailed youswim and they would not refund as I’d had the swimmers for a year. With fabric so fragile, it’s sadly not worth the price.
I love my Youswim gear
I love my Youswim gear! Super comfy, flattering and great quality. I own 3 sets and always get compliments on them. Their customer service is also amazing, having needed some help recently, I’m really impressed!
Good for pregnancy but only lasted 2 summers
I loved it through pregnancy, very comfy and stretchy. But sadly it only lasted two summers. One day I was sitting on the side of the pool and I guess the heat of the tiles stretched out the material. It also happened to the front. It didn’t go back so now it’s all stretched out and a different texture to the rest. I wouldn’t recommend it for the price and how long mine lasted.
The best suit and customer service!
Youswim is always so helpful whenever I’ve had an issue! These are the only swimsuits I have worn for the past 3 years and I don’t plan on changing that. I’ve never felt more comfortable in my skin than when in a Youswim!
Lovely company
Lovely company, really lovely staff - thank you so much for sorting quickly resolving the issue I had with my set, super impressed at the support and care offered. 10/10.
Similar to other negative reviews
Similar to other negative reviews. I thought I had bought a sustainable bikini that would last me year after year (trying to not buy fast fashion). Baring in mind I live in the UK so it comes out once a year for my annual summer holiday. This year packed it up and went to the beach and saw lots of patches were the elastic has failed. In very random places aswell, not where it would have been stretched by me. size UK 10/ B cup. Came here and read other negative reviews saying the same thing so clearly a common quality issue. So no better than a fast fashion bikini quality wise but x 3 the price. Yeah I won't be repurchasing.
Emperor’s New Swimsuit
These swimsuits are not fit for purpose: being made out of ecologically thoughtful material is not enough. They take two days to dry, and if you’re on holiday you’ll be putting a damp suit on every time you go swimming. The price of them is absurd. Mine is the Emperor’s New Bikini.
I love my YouSwim!
I love my YouSwim suit so much! I did have an issue with the suit after a little while and the situation was handled so quickly and efficiently by the YouSwim team. It exceeded my expectations for customer service and I am more than happy with my entire experience!
James the customer service rep was…
James the customer service rep was amazing when locating my package.
Great company, best swimwear
I love the swimwear from this company. Even though I am size 8 in Australia I still find many swimwear’s brands too small on the bottom, cutting in and not flattering. I get stressed trying to find one, until now. youswim is so comfortable, and moves to my body, not me trying to fit into a bikini that is uncomfortable. I also had great customer service - so helpful, kind and human
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