Exceptional swimwear brand, amazing quality and customer service. I had an issue with a swim suit 18 months after purchasing it and they sent me a replacement immediately! These suits are outstanding... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I reached out via email about an issue with my swimsuit that almost had me in tears. I was pleasantly surprised to get an email back within 24 hours (most companies take days, if ever). Jake was SO k... Se mere
i don’t even know where to start. number one these bathing suits are incredible, i own four. the sizing the material the quality are all outstanding. beyond that you swim has the BEST customer servic... Se mere
My favourite bathing suits of all time! I've collected several youswim bathers over the years, and nothing compares. Not only are they superbly flattering and comfortable, I also love how they tag... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We’re on a mission to turn the tide on standard, inflexible sizing. With two magical sizes adapting to fit a dozen traditional ones, we’re creating swimwear that supports our bodies as they are. Our mission: To design swimwear for the body you're in. At Youswim, we understand that our bodies are fluid. We design swimsuits that meet us where we are, empowering our community to celebrate our unique and ever-changing bodies.
Kontaktoplysninger
Unit 7, London, 11-29 Fashion Street, E16PX, London, Storbritannien
- hello@youswim.com
- youswim.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 40 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Exceptional swimwear brand
Exceptional swimwear brand, amazing quality and customer service. I had an issue with a swim suit 18 months after purchasing it and they sent me a replacement immediately! These suits are outstanding throughout pregnancy!
This company is amazing
This company is amazing. I love their approach to body inclusivity. I had some unexplained damage to a bathing suit that I purchased a year ago. I sent an image of the damage to the company and they provided me with a gift card to replace the suit at no cost. Fantastic customer service.
Won't be Remaining a Repeat Customer
I've purchased at least 4-5 swimsuits over the last few years, and although I have really loved the suits themselves, the lack of customer service has left me feeling uncomfortable with recommending the brand or making further purchases.
I have sent a few emails to the customer service team over the last few months, and although I received a confirmation email, I haven't actually received any response or follow up from the team. It's a bummer.
Update: response to reply. My inquiries have been related to questions regarding the rewards program and so are not tied to an order number. I sent the first query in March and I have tried to follow up many times with no success.

Besvarelse fra youswim.com
Bikinis ripped
I am really disappointed in this brand. I bought two bikinis within a time frame of two years. Both of the bikinis did rip and not stand the stretch of a changing body! Especially considering the marketing of one size for all and the high price it seems very problematic to not actually work that way.

Besvarelse fra youswim.com
Jake on the youswim team was very…
Jake on the youswim team was very responsive and resolved my issue immediately! Thank you Jake!

Besvarelse fra youswim.com
love youswim!
Obsessed with these bathing suits! Also, had the best experience with customer service :) Thanks Youswim!
Staff was so amazing and helpful!
Staff was so amazing and helpful
great experience
I had such a great experience with Youswim’s customer support. I reached out about an issue with one of my swimsuits, and even though it was over a year old and I didn’t have my receipt, their team went above and beyond to help me. Jake was incredibly kind, responsive, and understanding throughout the entire process.
They ended up offering me a replacement at no cost, which I truly didn’t expect and really appreciated. It’s clear they genuinely care about their customers and stand behind their products.
I’ve always loved their swimsuits (I get so many compliments every time I wear them!), and this experience just made me love the brand even more. Highly recommend! 💛
Quick response from the team and the…
Quick response from the team and the kindest response to my concerns! The customer service and quality is worth the cost!
Love this brand as plus size girl
Love this brand! I have 3 bikinis from them and I’m obsessed. They are truly plus size friendly, very comfy, the shipping is really fast and they have very friendly and helpful team! Highly recommended 👌🏼
10/10 Customer Service!
Jake from youswim's customer support team was so helpful! He was very responsive and attentive with helping me with my order. 10/10 customer service!
Youswim is THAT girl
I’m honestly so amazed and never had customer service like youswim! 🫶🏼
Love my suit
I have bought multiple different suits over the years and they have lasted through pregnancy and after. The customer service has also been excellent with helping me when my suit no longer was holding up.
Received a prompt and kind response!
Received a prompt and kind response!
I’m incredibly impressed with the…
I’m incredibly impressed with the customer service and commitment to quality through replacing my item. This experience will keep me a youswim customer!
Excellent customer service
I had an issue with my swimsuit and Youswim took care of it quickly with a replacement free of charge. Very happy with their customer service.
Absolutely love the feel and look of…
Absolutely love the feel and look of the swimsuits. I got the one piece with stretch II and I find it’s very flattering on me, especially after having a baby and a C-section. I did have an issue with my swimsuit and I contacted the company right away and without hesitation they sent me out a new swimsuit so I was extremely happy and satisfied overall.
Beautiful but won’t last
Beautiful swimsuit but honestly it’s not long lasting at all. Stretched and discoloured with minimal wear. I am prepared to pay for an investment piece that is long lasting, but this is not it. Big disappointment and I hope to warn others.
Exceptional Customer Service
Jake was very kind and helpful when I reached out regarding unusual wear and tear on my swimsuit. He was quick to offer a replacement at no cost, which was incredibly generous of him and the team at youswim. I exclusively wear youswim swimsuits because I love them so much, their service to their customers will keep me coming back.
Dette er Trustpilot
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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