Great price compared to others. Could book a specific day, easily done on their website. Delivery driver was very helpful and chatty. Great first time experience. Will use again when I need some.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We have used Your NRG twice now. The first time they did not deliver by the promised date but on the second occasion everything went smoothly. We had notification of our delivery the day before and th... Se mere
Virksomheden har svaret
I had been a long loyal customer of goff for year's but their prices were a lot higher than others said they are paying, so i tried this company, they beat goffs price saving me £30 on 500 litres. I... Se mere
Virksomheden har svaret
Very easy to book a delivery online. Great driver who respected our property and gave advise on our oil tank to keep it in tip top condition. The only downside was payment wasn't taken straight away.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Your NRG provides top-quality heating oil and bulk fuels with an unbeatable service. Powering homes and businesses across 22 depots, we have a nationwide reach fuelled by local expertise.
Kontaktoplysninger
Baltic Street, TS25 1PW, Hartlepool, Storbritannien
- 01642 686000
- sales@yournrg.co.uk
- yournrg.co.uk
4,7
Fremragende
6 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 76 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great prices and swift delivery.
Great prices and swift delivery.
Like the way you can save it to an NRG account each month to spread the cost or pay over 3 months interest free with PayPal.
8. oktober 2026
Besvarelse fra Your NRG
Hello, we are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
Besvarelse fra Your NRG
Hello, we are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
Excellent Service from Adam!
We're used YourNRG for a number of years now and i always received prompt, efficient communication from Adam Thornton and no request is too silly! Fair prices, quick delivery and great communication. We don't go anywhere else.
9. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Your NRG
Hello, thank you for your custom and feedback, we are pleased that you are happy with our service. I have passed your kind words onto Adam who I'm sure will be pleased to hear this!
Besvarelse fra Your NRG
Hi, we are pleased that your oil was delivered with a smile by one of our friendly drivers. Thank you for your custom and feedback!
Excellent..
Excellent... very low friction ordering process and trouble-free delivery!
8. oktober 2026
Besvarelse fra Your NRG
Hello, we are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
Besvarelse fra Your NRG
Hello, we are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
Trusted Diesel Supplier
NRG is one our trusted diesel suppliers, thanks largely to our account manager, Leanne Head. Her dedication guarantees the best market prices and punctual, well-communicated deliveries. We could not ask for better service and highly recommend NRG.
5. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Your NRG
Hello, thank you for your five-star review, we are pleased that you are happy with our customer service. I have passed your kind words onto Leanne.
Great Company To Deal With
Easy ordering via good website. Variety of options for payment. Deliver on time. All round excellent customer relations.
23. september 2026
Besvarelse fra Your NRG
Hello, we are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
Tanker far bigger than others in the…
Tanker far bigger than others in the area. Couldn't get down the drive. Took ages to re-send in a smaller vehicle.
1. oktober 2026
Besvarelse fra Your NRG
Hi Rod,
Thank you for your feedback. Having reviewed the access point on Google Maps, the driveway does not appear wide enough for a standard tanker to enter safely without risking damage to either the property or the vehicle.
While your delivery was completed 3 days after the original "on or before" date, orders requiring a smaller vehicle would normally have the delivery window extended by at least a further week. I can also see that the usual 2PPL surcharge was waived on this occasion also.
We appreciate the frustration caused by the need to rearrange the delivery and apologise for the inconvenience.
Kind regards,
Justyna
Customer Services Manager
Excellent service.
I have purchased domestic heating oil for very many years. Their service has been excellent. Delivery very good, tanker drivers personal, friendly and courteous. Recommend unreservedly.
8. oktober 2026
Besvarelse fra Your NRG
Hello, thank you for your five-star review, we are pleased that you are happy with our service. It is great to hear that you would recommend us to others and buy from us again.
Delivery on time and with no issues
8. oktober 2026
Besvarelse fra Your NRG
Hello, thank you for your custom and feedback, we are pleased that you are happy with our service.
Very professional service from ordering…
Very professional service from ordering too delivery. Very pleasant delivery driver .
8. oktober 2026
Besvarelse fra Your NRG
Hi, we are pleased that your oil was delivered with a smile by one of our friendly drivers. Thank you for your custom and feedback!
Besvarelse fra Your NRG
Hello, thank you for your custom and feedback, we are pleased that you are happy with our service.
Besvarelse fra Your NRG
Hello, It is great to hear that you oil was delivered efficiently and with a smile by our friendly team. Thank you for your custom and feedback.
Easy to order oil arrived on time…
Easy to order oil arrived on time Driver polite and pleasant oil was a good price
8. oktober 2026
Besvarelse fra Your NRG
Hello, It is great to hear that you oil was delivered efficiently and with a smile by our friendly team. Thank you for your custom and feedback.
Besvarelse fra Your NRG
Hello, thank you for your custom and feedback, we are pleased that you are happy with our service.
My oil was delivered on the correct…
My oil was delivered on the correct day. The price was good.
8. oktober 2026
Besvarelse fra Your NRG
Hello, we are happy to hear that your oil arrived efficiently at a price that you were happy with. Thank you for choosing Your NRG and for taking your time to leave us a review.
Efficient service.
The driver was friendly and efficient.
The communication about delivery is good.
The customer service when ordering is very good.
8. oktober 2026
Besvarelse fra Your NRG
Hello, we are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
Great speed of delivery
Great speed of delivery. On the day of delivery there was good communication with fantastic service
8. oktober 2026
Besvarelse fra Your NRG
Hello, thank you for your custom and feedback, we are pleased that you are happy with our service.
Besvarelse fra Your NRG
Hello, It is great to hear that you oil was delivered efficiently and with a smile by our friendly team. Thank you for your custom and feedback.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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