Great price compared to others. Could book a specific day, easily done on their website. Delivery driver was very helpful and chatty. Great first time experience. Will use again when I need some.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We have used Your NRG twice now. The first time they did not deliver by the promised date but on the second occasion everything went smoothly. We had notification of our delivery the day before and th... Se mere
Virksomheden har svaret
I had been a long loyal customer of goff for year's but their prices were a lot higher than others said they are paying, so i tried this company, they beat goffs price saving me £30 on 500 litres. I... Se mere
Virksomheden har svaret
Very easy to book a delivery online. Great driver who respected our property and gave advise on our oil tank to keep it in tip top condition. The only downside was payment wasn't taken straight away.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Your NRG provides top-quality heating oil and bulk fuels with an unbeatable service. Powering homes and businesses across 22 depots, we have a nationwide reach fuelled by local expertise.
Kontaktoplysninger
Baltic Street, TS25 1PW, Hartlepool, Storbritannien
- 01642 686000
- sales@yournrg.co.uk
- yournrg.co.uk
4,7
Fremragende
6 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 76 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
prompt good
20. oktober 2026
Besvarelse fra Your NRG
Hello, thank you for your custom and feedback, we are pleased that you are happy with our service.
Fine people to deal with
Fine people to deal with. Fair price, good delivery. Helpful and polite delivery driver. There is competition out there but in fairness NRG always come out on top. I check price/delivery just out of habit - but they are always the people I deal with.
16. juli 2026
Besvarelse fra Your NRG
Hello, we are happy to hear that your oil arrived efficiently at a price that you were happy with. Thank you for choosing Your NRG and for taking your time to leave us a review.
Besvarelse fra Your NRG
Hello, thank you for your custom and feedback, we are pleased that you are happy with our service.
Besvarelse fra Your NRG
Hello, thank you for your custom and feedback, we are pleased that you are happy with our service.
Driver was careless and my complaint…
Driver was careless and my complaint was not acknowledged
20. oktober 2026
Besvarelse fra Your NRG
Hi Alan,
Thank you for your review and I'm sorry to hear you had a negative experience. I can see you had raised a complaint with my colleague Natalie & this feedback was passed onto the relevant team to discuss with the driver in question. We sincerely apologise for any inconvenience caused and don't hesitate to get back in touch if we can help with anything further, the team will be glad to help.
Kind regards,
Justyna Mystkowska
Consideration…
I wasn't home this time when you delivered, but I could see that you had been considerate of my newly planted bed next to the oil tank. Thank you
8. oktober 2026
Besvarelse fra Your NRG
Hello, It is great to hear that you oil was delivered efficiently and with a smile by our friendly team. Thank you for your custom and feedback.
Culture of pleasantness
Culture of pleasantness in this company..from the person taking my payment to the driver delivering my oil.
Much appreciated
8. oktober 2026
Besvarelse fra Your NRG
Hello, we are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
Besvarelse fra Your NRG
Hello, thank you for your custom and feedback, we are pleased that you are happy with our service.
Simple ordering procedure and delivered…
Simple ordering procedure and delivered bang on time - spot on !
8. oktober 2026
Besvarelse fra Your NRG
Hello, we are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
Everything ran smoothly and given good…
Everything ran smoothly and given good price under present circumstances
8. oktober 2026
Besvarelse fra Your NRG
Hello, we are happy to hear that your oil arrived efficiently at a price that you were happy with. Thank you for choosing Your NRG and for taking your time to leave us a review.
The staff were friendly and helpful
The staff were friendly and helpful.
The price was competitive although I was charged a pound more than I expected to be. Given the price overall that was negligible.
I would definitely use them again.
8. oktober 2026
Besvarelse fra Your NRG
Hello, we are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
Great customer service
Great customer service. With friendly attitude. Despite devastating current price of heating oil.
8. oktober 2026
Besvarelse fra Your NRG
Hello, thank you for your five-star review, we are pleased that you are happy with our customer service.
Good reliable supplier
8. oktober 2026
Besvarelse fra Your NRG
Hi, we are pleased that your oil was delivered with a smile by one of our friendly drivers. Thank you for your custom and feedback!
Besvarelse fra Your NRG
Hello, thank you for your five-star review, we are pleased that you are happy with our customer service.
Find this company very reliable
Find this company very reliable! Usually the cheapest and very friendly delivery men👍
8. oktober 2026
Besvarelse fra Your NRG
Hello, It is great to hear that you oil was delivered efficiently and with a smile by our friendly team. Thank you for your custom and feedback.
Besvarelse fra Your NRG
Hello, It is great to hear that you oil was delivered efficiently and with a smile by our friendly team. Thank you for your custom and feedback.
Great service and reasonable prices
Great service and reasonable prices. Driver respectful of property
8. oktober 2026
Besvarelse fra Your NRG
Hello, we are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
Sooner than expected and no problem…
Sooner than expected and no problem pleasant driver
8. oktober 2026
Besvarelse fra Your NRG
Hi, we are pleased that your oil was delivered with a smile by one of our friendly drivers. Thank you for your custom and feedback!
quick delivery qnd great driver.
8. oktober 2026
Besvarelse fra Your NRG
Hi, we are pleased that your oil was delivered with a smile by one of our friendly drivers. Thank you for your custom and feedback!
The website was easy to use
The website was easy to use, PayPal pay in 3 is helpfull and the delivery was in the time frame agreed and went smoothly
8. oktober 2026
Besvarelse fra Your NRG
Hello, we are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
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