Mat was an excellent help, worked long hours, never complained about something not being right, and only had solutions , not problems. Got the wife, computers, phones and printers all sorted and left... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Had the pleasure of dealing with Darren from Yotelecom. He was informative with all new features of the system but above all friendly and approachable! Thank you Darren!
We had Dee in today installing our new phone system. Dee was very fast and efficient, took his time going over and explaining everything and answered all of our questions! Would highly recommend Dee... Se mere
Liam has installed our practice in London today and the whole thing went ahead very easily and didn't disrupt us at all. He took his time to go through the new phones and apps on our computers to ma... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Yo Telecom's purpose is to help businesses increase their success. We achieve our purpose by bringing businesses into the 21st century with their communications.
Kontaktoplysninger
Units 1&2 Melbourne street, SO14 5FB, Southampton, Storbritannien
- 02381 103195
- info@yotelecom.co.uk
- yotelecom.co.uk
4,8
Fremragende
1 t anmeldelser
Har besvaret 14 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We’ve been with Yo Telecom for around…
We’ve been with Yo Telecom for around two years now, and the service has consistently been excellent. Recently, we experienced an intermittent fault where our connection would occasionally drop—always a tricky issue to diagnose. Thankfully, Yo Telecom’s support team was fantastic. The fault was quickly logged and escalated to their third-line support, who monitored the situation closely. They confirmed that the main Starlink connection appeared stable, suggesting the issue might lie with the installed router.
Despite our remote location in the Highlands—about an hour from Inverness—an engineer was on-site within 24 hours. Geoff, the attending engineer, quickly identified the issue: a recent software update had altered a setting on the router, causing the dropouts. He resolved it swiftly and kept us fully informed throughout. He was prompt, professional, and a pleasure to deal with.
All in all, a big thumbs up to Yo Telecom. From our phone lines to the internet and their IP-based phone system, the service has been reliable and top-quality. Based on my experience running a business with them, I’d highly recommend Yo Telecom to anyone considering a new provider. And special thanks again to Geoff—brilliant work!
24. juli 2025
Uopfordret anmeldelse
Besvarelse fra Yo Telecom
Dear Jaben,
Thank you so much for taking the time to share such detailed and thoughtful feedback. We're delighted to hear that your experience with Yo Telecom over the past two years has been consistently positive.
Intermittent faults can be challenging, so we're especially glad that our support team and Geoff were able to resolve the issue promptly and professionally. It’s great to know that even in a remote location, we were able to get you back up and running with minimal disruption.
Your kind words about our systems, service, and team mean a lot to us. We'll be sure to pass on your thanks to Geoff.
Best wishes,
Yo Telecom Customer Success
I had Dee from Yo in helping me fix my…
I had Dee from Yo in helping me fix my Starlink. Couldn’t have been more helpful, even gave me some tips for looking after my equipment in the future. Top notch work, top notch kit, top notch guy! Would highly recommend.
22. juli 2025
Uopfordret anmeldelse
Besvarelse fra Yo Telecom
Dear Euan,
Thank you for your fantastic feedback. We're really pleased to hear that Dee was so helpful in resolving the issue with your Starlink and that he took the time to share some useful tips for the future.
We truly appreciate your kind words and recommendation. We'll be sure to pass your comments on to Dee.
Best wishes,
Yo Telecom Customer Success
We had Jamie in last week to fit out…
We had Jamie in last week to fit out telephones. He was great and professional. He answered all questions we had for him.
21. juli 2025
Uopfordret anmeldelse
Besvarelse fra Yo Telecom
Dear Kenice,
Thank you for your kind feedback. We're really pleased to hear that Jamie was professional and able to answer all your questions during the installation.
We'll make sure he sees your lovely comments.
Best wishes,
Yo Telecom Customer Success
Great Technicians
We've been customers with Yo Telecom for 2 years now. We were having a problem with our Draytech router, constantly restarting and getting stuck in a loop. Dee came to us, sorted out the problem efficiently with a replacement. Good conversation, good knowledge and a good taste in board games!
18. juli 2025
Uopfordret anmeldelse
Besvarelse fra Yo Telecom
Dear Adam,
Thank you for your fantastic review. We're really pleased to hear that Dee was able to resolve the issue with your router quickly and efficiently.
It's great to know you enjoyed the conversation too — and we'll definitely take note of his board game recommendations! We truly appreciate your continued support over the past two years.
Best wishes,
Yo Telecom Customer Success
Would recommend
Geoff was brilliant when he came in to set our new telecom system up. He was very patient with all of our questions, and made the process nice and easy.
18. juli 2025
Uopfordret anmeldelse
Besvarelse fra Yo Telecom
Dear Kayleigh,
Thank you for your lovely feedback. We're so pleased to hear that Geoff made the setup process smooth and took the time to answer all your questions with patience.
We truly appreciate the recommendation and will be sure to pass on your kind words to Geoff.
Best wishes,
Yo Telecom Customer Success
Geoff at Yotel was fantastic
Geoff at Yotel was fantastic; he went above and beyond to get us set-up with our new systems, working through the unexpected issues with little complaint. He was a pleasure to work with and I could not recommend enough; five stars.
4. juli 2025
Uopfordret anmeldelse
Besvarelse fra Yo Telecom
Dear Greg,
Thank you for your fantastic feedback. We're so pleased to hear that Geoff went above and beyond to get everything set up and handled the unexpected challenges with such a positive attitude.
It’s great to know he made the process smooth and enjoyable. We truly appreciate the recommendation and will be sure to pass on your kind words to Geoff.
Best wishes,
Yo Telecom Customer Success
Fabulous service from Jonathan M at Yo
Fabulous service from Jonathan M at Yo. Loving our new phones and WiFi, very impressive and love how we can mage through the portal. Highly recommend
17. juli 2025
Uopfordret anmeldelse
Besvarelse fra Yo Telecom
Dear Jake,
Thank you for your lovely feedback. We're so pleased to hear you're enjoying your new phones and WiFi, and that you're finding the portal useful for managing your system.
It's great to know Jonathan provided such fabulous service. We truly appreciate the recommendation and will be sure to pass on your kind words to him.
Best wishes,
Yo Telecom Customer Success
Jamie was very helpful in setting up…
Jamie was very helpful in setting up our new telephone system. He went through everything we needed to know, and made sure we all knew how to use the new telephones before leaving. Very professional and helpful. Would highly recommend.
17. juli 2025
Uopfordret anmeldelse
Besvarelse fra Yo Telecom
Dear Tracy,
Thank you for your kind review. We're really pleased to hear that Jamie was helpful and professional throughout the setup of your new telephone system.
It's great to know he took the time to ensure everyone felt confident using the new phones. We truly appreciate the recommendation and will be sure to pass on your feedback to Jamie.
Best wishes,
Yo Telecom Customer Success
Martyn is extremely kind and super…
Martyn is extremely kind and super sufficient.
He come to the practice and completed the job! But he went the extra mile and showed the team how to check the internet speed.
Not only that looked at an issue we have been experiencing downloading triages and gave an alternative!
Not only that fixed an issue on my personal phone!
What a guy! Amazing service ! Thank you so much Martyn !
16. juli 2025
Uopfordret anmeldelse
Besvarelse fra Yo Telecom
Dear Charlie,
Thank you so much for your amazing feedback. We're really pleased to hear that Martyn went the extra mile during his visit and supported you and the team in so many ways.
From sorting the job efficiently to helping with triage downloads and even fixing your personal phone, it's clear he made a real difference. We’ll be sure to pass on your kind words to him.
Best wishes,
Yo Telecom Customer Success
Darren was just brilliant
Darren was just brilliant. Not only was he brilliant at his job, he was very helpful, got on with all the staff and made the staff and residents smile!
16. juli 2025
Uopfordret anmeldelse
Besvarelse fra Yo Telecom
Dear Jessica,
Thank you for your lovely feedback. We're so pleased to hear that Darren not only did a great job but also brought a positive energy to your team and residents.
It's wonderful to know he made everyone feel at ease and left a lasting impression. We'll be sure to pass on your kind words to him.
Best wishes,
Yo Telecom Customer Success
Darren the engineer was brilliant in…
Darren the engineer was brilliant in all aspects. He explained everything thoroughly and was tidy and polite. He was very knowledgeable and sympathetic of his surroundings bearing in mind he was in a Care Home for the Elderly. We could not of hoped for a better service.
16. juli 2025
Uopfordret anmeldelse
Besvarelse fra Yo Telecom
Dear Guest,
Thank you for your thoughtful feedback. We're really pleased to hear that Darren provided such an excellent level of service and took great care while working in the care home environment.
It's wonderful to know he was thorough, polite, and respectful throughout. We'll make sure your kind words are passed on to him.
Best wishes,
Yo Telecom Customer Success
Jamie (and his magic torch)
Jamie (and his magic torch) came out today to finalize our telephone and broadband connections, very polite and professional, he was a delight to have in our practice today.
15. juli 2025
Uopfordret anmeldelse
Besvarelse fra Yo Telecom
Dear Janet,
Thank you for your lovely feedback. We're so pleased to hear that Jamie (and his magic torch!) provided a polite and professional service while finalising your setup.
It's always great to know our engineers make a positive impression, and we’ll be sure to pass on your kind words to him.
Best wishes,
Yo Telecom Customer Success
**Fabulous team and easy install**
**Fabulous team and easy install**
Geoff and Dee both attended our site to carry out the installation of the new hardware and phone systems at our branches. They we both extremely helpful and went above and beyond to ensure we were happy with everything and that the transition was as smooth as possible. Great service and I would leave them a 6 star review if it was an option. Thanks again guys. Victoria.
5. juli 2025
Uopfordret anmeldelse
Besvarelse fra Yo Telecom
Dear Victoria,
Thank you so much for your fantastic feedback. We're really pleased to hear that Geoff and Dee provided such a high level of service and made the transition smooth across your branches.
It’s great to know they went above and beyond to ensure everything met your expectations. We truly appreciate your kind words — and if we could receive 6 stars, this would certainly be one of them.
Best wishes,
Yo Telecom Customer Success
Glyn Valley Hotel
We've just had Jonathan M from Yo Telecom to install our new phones system. He even went above and beyond to help wall mount our TV to that wall.
The app is brilliant also, as I can now take calls when away from the phones. Amazing!
14. juli 2025
Uopfordret anmeldelse
Besvarelse fra Yo Telecom
Dear Glyn Valley Hotel,
Thank you for your fantastic feedback. We're so pleased to hear that Jonathan provided great service and went the extra mile during the installation.
It's brilliant to know you're enjoying the app and the flexibility it gives you to take calls on the go. We'll be sure to pass on your kind words to Jonathan.
Best wishes,
Yo Telecom Customer Success
We signed up with Yo telecom over 1…
We signed up with Yo telecom over 1 year ago. They promised that we would get caller id and we didn’t. They promised they would buy us out of our previous contract and it didn’t happen and we have now been paying for 2 contracts for over a year. Really terrible customer service. Stay away. Choose someone else for your dental practice!!!
1. juli 2025
Uopfordret anmeldelse
Besvarelse fra Yo Telecom
Dear Suheil,
Thank you for taking the time to share your feedback. We are very sorry to hear about the issues you’ve experienced and the impact this has had on your practice.
Please be assured that a senior member of our team is currently reviewing your case as a priority. We take concerns like this very seriously and are committed to resolving the matter fairly and transparently.
We understand how frustrating this situation must be and truly regret that your experience has fallen short of expectations. Thank you again for bringing it to our attention.
Best wishes,
Yo Telecom Customer Success
“Darren was extremely knowledgeable and…
“Darren was extremely knowledgeable and took the time to explain everything to me clearly. He was very polite, patient, and understanding throughout.”
12. juni 2025
Uopfordret anmeldelse
Besvarelse fra Yo Telecom
Hello,
Thank you for your kind feedback. We're really pleased to hear that Darren took the time to explain everything clearly and that you found him polite, patient, and understanding throughout.
We’ll be sure to pass on your lovely comments to him.
Best wishes,
Yo Telecom Customer Success
Great service provided by Jamie after…
Great service provided by Jamie after he installed the new phones at our workplace. Everything explained clearly. Definitely recommend
8. juli 2025
Uopfordret anmeldelse
Besvarelse fra Yo Telecom
Dear Zoe,
Thank you for your kind feedback. We're really pleased to hear that Jamie provided great service and clearly explained everything during the installation.
We truly appreciate the recommendation and will be sure to pass on your kind words to him.
Best wishes,
Yo Telecom Customer Success
Jamie was extremely helpful and…
Jamie was extremely helpful and answered all the questions we had in mind! Really like the new phones we have and they are easy to use!!
8. juli 2025
Uopfordret anmeldelse
Besvarelse fra Yo Telecom
Dear Spencer,
Thank you for your great feedback. We're glad to hear that Jamie was so helpful and that you're enjoying the new phones.
It's brilliant to know you're finding them easy to use. We'll be sure to pass on your kind words to Jamie.
Best wishes,
Yo Telecom Customer Success
Jamie was very helpful and nice to work…
Jamie was very helpful and nice to work with, he explained things in detail and made our new phones easy to use.
8. juli 2025
Uopfordret anmeldelse
Besvarelse fra Yo Telecom
Dear Alisha,
Thank you for your kind words. We're really pleased to hear that Jamie was helpful and took the time to explain everything clearly.
It's great to know you're finding the new phones easy to use. We'll be sure to pass on your lovely feedback to him.
Best wishes,
Yo Telecom Customer Success
First Class Experience
From my first interaction with Jack Bunney I have had a wonderful experience with Yo Telecom. He has been responsive and kept me updated with all news. The service was a breeze to use!
26. juni 2025
Uopfordret anmeldelse
Besvarelse fra Yo Telecom
Dear Danny,
Thank you for your fantastic feedback. We're so pleased to hear that your experience with Yo Telecom has been smooth from the very start.
It's great to know that Jack kept you well informed and made the whole process easy. We’ll be sure to pass on your kind words to him.
Best wishes,
Yo Telecom Customer Success
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