Yo Telecom Anmeldelser 1.014

We switched to Yo Telecom in June 2024 after being promised improved WiFi coverage across our holiday complex. Unfortunately, since day one, both we and our guests have experienced ongoing connection problems, unreliable service, and poor upload/download speeds.

Over the last two years, numerous engineers have attended the site, but there has never seemed to be any continuity or real understanding of the ongoing issues. It appears YO Telecom struggles to retain engineers and support staff, which has significantly affected customer service and prevented problems from ever being properly resolved.

We have now been told that we need to pay extra for additional equipment to improve coverage, despite these issues existing from the very start of the contract. We feel this is completely unacceptable given the promises made before we signed up.

The unreliable service has resulted in negative feedback and reviews from guests staying at our holiday complex, which directly damages our business and reputation.

In all honesty, we regret switching to YO Telecom and committing to such a long contract.

Darren was very helpful and informative when setting up our new system. I would definitely recommend!

Darren visited our office and was extremely helpful with answering any of our questions regarding our new ai phone system.

Had the pleasure of dealing with Darren from Yotelecom. He was informative with all new features of the system but above all friendly and approachable! Thank you Darren!

Gurpal at YoTelecom was professional, polite and dealt with our query immediately. Great service.

Excellent service from Mart today. Fast, efficient, and very polite. My internet is back up and running perfectly. Thank you

All sorted. He did exactly what we need

We had Dee in today installing our new phone system.
Dee was very fast and efficient, took his time going over and explaining everything and answered all of our questions!
Would highly recommend Dee!

Martyn from Yo telecome was very knowledgeable and helped us navigate the new system. Cleaned as he went, very friendly and thoroughly recommend

Darren installed our new cctv and alarm system, i would highly recommend!

Amazing Service from Darren and YoTelecom,
Great phones, highly recommend

Darren came to are dental practice to install are new phones, the integration with SOE is a amazing, would recommend Yo Telecom

Amazing service, Darren is so professional it was a very quick and smooth transfer from old system to Yo Telecom, Darren explained every detail regarding this to us and ensured that everything working properly, we enjoyed having him in our practice.

A great service provided by Martyn.
Clear and easy to follow instructions on how to use the new phones in office.

Martin and Joe had a tough task and over came all our demands in a very busy office. They answered all our questions, made changes and nothing was too much. Definitely an asset to the company.

Joe was very efficient at our dental practice over the past few days! Great work.

Martin and Joe were amazing. Made the transition onto their systems with ease and answered all questions quickly and efficiently. If you transitioning to this systems ask for this duo.

Had a great customer service experience with James Tucker at Yo! today, who helped me quickly resolved a supply issue with BT. Really appreciated his availability and quick replies which were reassuring and so helpful.

very poor customer service
they don't get back when you need support
They have charged us for new servers and computers however, every few weeks the system shuts us out - we are a dental practice who cannot have this going on as all our patient details are on softwares which we cannot access even after getting everything redone from them a couple of times!

Great company, swift installation of mums phone line in her care home room, super great customer service!