yard-o-led.com Anmeldelser 426

All very professional, but I would still like to see a much softer lead than B available for Y-o-L. It is such a well balanced writing instrument - it seems a pity something like a 3B isn't available.

Nice shop, centrally located in London, efficient and courteous staff, excellent and varied choice of wonderful products.

Very quick to send my pencil, even though I personalised it, and it is clearly a premium product.

La amabilidad y el interés

Swift efficient service , commensurate with the beautiful practical product , which is an “ antique “ of the future .

Fast and efficient - all I wanted has been delivered.

Very efficient

It only took 3 days to refurbish my propelling pencil which I thought was beyond repair. It came back fully serviced and polished like new including refilling the lead. Truly professional.

Easy to order and supplied quickly. Not use why the leads supplied in order (B) are shorter than those supplied by the pencil (HB). Not by much and not really an issue but I thought it was strange given basis of "Yard of Lead"

Returned my 20 year old Viceroy Pencil for repair. All fixed and looked like new. Excellent and fast service from this great British company. Thank you.

I brought my grandfather's sterling silver pencil, I thought I cleaned it well but after they repaired it and polished it I was very impressed it looks brand new. They unclogged it, added a new slider and leads. It looks amazing and I'm told it's from the 1950s. Art deco one. How grand is that. It wasn't cheap but the end result is worth it.

Fast response.

Excellent customer communication

Fast and friendly service

Having the personal touch to take the time to let me buy and not sell to me.

All this even thought the lovely team in the London Boutique know me of old!

go in and talk to them - you never know what you may leave with!

Swift delivery. Product as described at reasonable cost.

The product is great. The quality is as expected.
However, when I asked if VAT and possible import fees are included in the final price a got reply explaing that it's my responsibility as a customers. That is true, but not what I asked and many online shops include those fees based on delivery address making it easy for customers. So, while it was a correct statement it's not always true and it does not show empathy for the customer. There are too many emails and reminders for feedback.

The two solid silver writing instruments we bought are little works of art. Hand made in the Birmingham jewellery quarter using traditional silversmithing methods. Support British artisans by buying one.

Fantastic service - repair was done extremely quickly and to an exceptionally high standard, as expected. Thankyou for a very personal service - it is much appreciated :)