XM  Anmeldelser 

I opened an account through the XM website. My decision to open an account and deposit funds was based on the 100% deposit bonus promotion that was displayed to me on your website.

At the time of my registration, it was clearly shown on the website that there were 19 days remaining until the end of the relevant bonus promotion. Relying on this information, I created my account, started the verification process, and deposited funds / prepared to deposit funds.

However, as soon as my account was verified, I noticed that instead of the 100% bonus that should have been applied to my account, only a 20% bonus was provided. This clearly contradicts the promotional conditions that were displayed to me before registration and verification.

When I contacted your live support team, I was only given a general response stating that “the bonus amount has been updated.” However, I was not provided with a clear and written answer to the following questions:

Why was the 100% bonus promotion, with 19 days remaining, displayed to me at the time of my registration?
On what exact date and at what exact time was the bonus rate changed?
When and through which channel was I informed of this change?
Since my registration and account verification process started while the 100% bonus promotion was still active, why was only a 20% bonus applied to my account?
If the promotional conditions were changed unilaterally after my account verification, what is the legal and contractual basis for this change?

The responses provided by your customer support representative were insufficient, irrelevant, and unprofessional. Even after I specifically requested a direct answer to my question, the same general statements were repeated, and no clear explanation was provided regarding the actual subject of my complaint.

Therefore, I kindly request that the following matters be reviewed and addressed in writing:

The 100% deposit bonus displayed to me at the time of registration should be applied to my account.
A written explanation should be provided regarding when and why the bonus rate was changed.
A written explanation should be provided as to why the promotional conditions displayed to me at the time of registration were not honored.
The live support conversations should be reviewed.
My complaint should be officially registered as a formal complaint, and a complaint reference number should be provided to me.

I believe this situation constitutes misleading promotional presentation, insufficient disclosure, and a unilateral change of promotional conditions to the detriment of the customer.

I am contacting you regarding my XM Global account number 362019896. On May 27th, I invested $950 USD in Crypto OLE and sent screenshots and the TXID as proof of investment via email. However, I have not received any refund or deposit into my account.

My experience with XM has been extremely disappointing.

After trading and generating profits on my account, I was informed that my account had been suspended due to an alleged violation of their terms and conditions. My profits were removed, and when I requested a detailed explanation and evidence, I received only a generic response stating that the decision was final and would not be reviewed.

As a trader, I believe transparency is important. If a broker takes such serious action, clients should be provided with clear evidence and a detailed explanation of what rule was violated.

I encourage anyone considering XM to carefully read all terms and conditions and keep detailed records of their trading activity. Based on my experience, I was left frustrated by the lack of transparency and communication regarding the decision.This review reflects my personal experience.

Today I am very disappointed. I am user XM Broker after 2 year but XM company Today All bonus Account is very Restricted i am very Disappointed please Xm Team Again chek and Review and All Bouns Account Again Refresh Account.

These guys are number 1 cheater. They dont have a number to call up and speak. They only have chatbot and email. Earlier they cheated me to the sum of 400$ and nobody is reponding to that complaint now. And last week i faced a new type of fraud where the payment partner paid me the withdrawal amount that i had requested but later reported that transaction to the cyber police which has then placed the amount on hold. When i raised this issue with customer care instead of asking their payment partner why he reported to cyber department they are asking me to get official document from bank why the bank placed the fund on hold. Why bank would place it on hold without any reason. This company comes with various ways to trouble customers and now make them wait for over 2 days to just get a response. Shall we show the power of social media and bring this company down?

Finally i got scammed by xm am i got the reply from their side.
And when i talk with their expertise they have copy paste message every time

The question is where is my money??
Unfortunately after 2.5 months i got this message and i don't have any idea but to do
- i complaint at pnb bank i paid money to someone wrong person the dangerous part is if they catch p2p transaction its also bad for me
Its my genuine and feedback from my heart stop using xm app

((Dear Valued Client,

We are contacting you about your account(s) no. 83025174, 113340708 (hereinafter "your Account(s)") held with our Company.

In accordance with our Terms and Conditions of Business, please consider this email as our official notice for the termination of our business relationship due to misconduct and violation of the agreed terms.

As a result, you will no longer be able to open any new trading account(s) or trade with our Company. However, in the event that an account is successfully opened and trading occurs with our Company or its sister Companies due to a technical or human error, we reserve the right to immediately close your account(s) upon identification, cancel any profit or loss generated, and refund the original amount of the deposit (excluding any deposit or withdrawal charges) back to the same source used to fund your account(s).

Please note that your Account(s) 83025174, 113340708 will be terminated with immediate effect and no further correspondence will be entered into in relation to this subject.))

I am extremely disappointed with my experience with XM.

Account ID: 335239539

On 6 May, I mistakenly sent a USDT deposit through the wrong network. I immediately contacted support, provided the TXID, wallet details, and every piece of information requested.

Transaction Amount: 200.39 USDT
TXID: 0x736cdc0aa8ddbfc46464ad0479ca09fcdb756afd3efc8e3f27cb4a729c58c58f

Since then, I have spent weeks following up through emails and live chat. Unfortunately, all I have received are repeated responses such as:
• The matter is under investigation
• The payment provider is processing it
• Please wait
• The recovery process may take up to 60 days

Despite constant follow-ups, I have not received any meaningful progress updates or a clear timeline regarding my funds.

The most frustrating part is the lack of transparency and the repetitive nature of the responses. Every conversation feels like I am being told the same thing again and again without any actual progress.

I have been involved in trading for more than 8 years and have worked with many brokers. I understand that mistakes can happen and recovery procedures may take time. However, keeping a client waiting for weeks while providing the same generic responses repeatedly is not the level of service I would expect from a broker of XM’s reputation.

I am still waiting for a proper resolution regarding my funds and hope XM will handle this matter professionally and transparently.

My case remains unresolved, and I am still waiting for my funds.

Very bad support service thay have i have deposited an amount of 7th may till date not deposited my account and they saying useless reason upload screenshot and pdf file although i hav upload every single document still no response from them please dont use any deposits in this XM app froud app so please keep away from scam

1 stella
Esperienza molto deludente con XM per quanto riguarda le partnership CPA/IB.
Ho portato diversi clienti reali al broker. Ognuno di loro ha utilizzato il proprio telefono personale, la propria connessione mobile e ha operato in modo indipendente, seguendo scrupolosamente le istruzioni fornite da XM.
Alcune commissioni CPA sono state inizialmente approvate e pagate correttamente, ma in seguito altri account CPA sono stati improvvisamente e definitivamente rifiutati dal dipartimento di conformità con spiegazioni generiche su "somiglianze IP" e "politiche interne", senza fornire alcuna prova concreta o spiegazione trasparente.
I clienti erano persone reali, che operavano in modo indipendente, non account fittizi. Nonostante ciò, le commissioni sono state negate dopo che tutto il lavoro, i depositi e la configurazione degli account erano già stati completati.
Ciò che mi ha deluso di più è stata la mancanza di trasparenza. Ho richiesto un'analisi più approfondita e spiegazioni più chiare, ma ho ricevuto solo risposte generiche e ripetitive.
Per chi, come me, lavora con community di trading, copy trading e acquisizione clienti, la fiducia è fondamentale. Purtroppo, dopo questa esperienza, non mi fido più di lavorare con XM.
Per questo motivo, trasferirò i miei clienti e la mia community di trading verso altri broker più trasparenti, affidabili e che offrano un supporto maggiore per le attività di affiliate trading e copy trading a lungo termine.
Personalmente, non consiglio XM per attività di IB/CPA serie.

I had a very disappointing experience with this app. When I deposited using GCash, the minimum amount was ₱1,700, which was fine. However, when I tried to withdraw, I was told the minimum withdrawal is $30.
I proceeded with a $30 withdrawal request, but I only received $22. The remaining $8 was deducted or not given back to me. After that, I was unable to withdraw the remaining balance.
It feels like the system is designed in a way that forces users to keep trading or leave small balances that they can no longer easily withdraw. This experience was frustrating and unfair for me as a user.
Don’t install this app.

very bad expirence with this company and it platform is very bad for use trading this a scammer and robbers they loose is customer and very unofficial, platform is very bad for trading when I profit the platform hangout and then I restart application my account is washed and customer support not supporting me the said stop out plz be careful

scammer broker no big withdrawal

I was deposite bkash payment system 100$only at 17.05.2026 then i withdraw 78$ only bKash payment but didn't got my money. I tell Support team, they want bank statement. I deposite bkash system so i show bKash payment system statement. They said need bank statement how is it possible if i deposite bank system then i can show you bank statement. Only 78$ they didn't paid me.i need understand what they would do if they had 1 thousand dollar.

Worst platform. I made complaint and asked my details. Also sent my total details what they want to resolve my problem. But till now no response from this platform.

Note: you may check my review here wrote on 7th May, 2026.
My MT5 Real Account ID:401069800
Amount: Rs.9,115/-
Transaction id: 130531069
Payment id: 45092289p
Type: withdrawal
Date: 10/03/2026
Amount of my withdrawal credited to my account on same day through third party MD Group. But on17/04/2026 my withdrawal amount lien of Rs.9,115/- has been marked on my bank account due to Cyber Crime Cell, Haryana.
I made a request to resolve this to XM and they acknowledged. But till date XM did not solve my problem. I think this may be one type of cheating from this platform.

Dear XM, your withdrawal system is worse.. my withdrawal through binance pay and crypto withdrawal rejected multiple times.. and don't let me to withdraw my money in my desired method

I made a withdrawal attempt but haven't received the funds despite contacting the support team multiple times. I haven't reached a final solution. This intermediary is a scam. Beware!

Ho richiesto prelievi ma non arrivano, stanno continuamente in elaborazione.
La loro risposta è sempre che ci stanno lavorando.
Ho portato un conto da 500 a svariate migliaia, non fanno prelevare.

Molto deluso, avevo aspettative alte dopo averli conosciuti a diverse fiere finanziarie.
Provvederò alle segnalazioni agli Enti Regolamentatori cySEC e Consob.

Bahut hi bekar broker hai
Diposte karne k bad
Paisa bank se cut jata hai xm wallet me add nhi hota hai
Broker ko mail krne par v koi responce nhi leta hai
Xm acount no #323768709
Jaldi se mera problem solve krne k kosis kre
Nhi to legal action lunga
Aur mera bahut sa dost log xm brket use krta hai
Mai sabko dusre broker me acount open karwa dunga

Its been 8 days now and I am still waiting for my deposit of 1500 inr that I made by mistake instead of 15000 inr ...I already sent utr number ..payment proof and bank statement to xm but still they are saying that it's under investigation....
Whoever is planning to trade in xm ..please be careful ....I am tired of following xm now.....they don't care about their clients at all ...I have filed UPI complaint against its payment provider to NPCI as he is holding my funds illegally and not confirming xm........really very very disappointed with this broker.

My experience is terrible with this app.My account number is 381409236.i have sent many mails for the delayed deposit of 26th march of rs 30000 but they have not replied yet .and theie customer care team are highly trained to give generic replies so i advise everyone not to use this app.and anyone can help me to take my money back because it is my hard earned money.I have even submitted the delayed deposit form too