XM  Anmeldelser 

This is a very bad broker. Nobody should trade with this broker.

I deposited $532 and traded for one month. I always used small lot sizes and traded carefully. Even so, after I gradually made a profit, they removed my entire profit of $532. After that, they also refused to return my initial deposit.

They asked me to provide many documents, and I submitted every document they requested. Despite that, they removed the withdrawal option from my account. Later, they restored it, but then they removed the cryptocurrency withdrawal option. I then requested a withdrawal through my local bank, but they rejected it. They asked for my bank statement, and I provided it. Even after that, they rejected my withdrawal again. I submitted another withdrawal request, and they rejected it once more.

I strongly advise everyone not to trade with this broker. They treat their clients very badly and make the withdrawal process extremely difficult.

Very bad made the deposit into the account you specified; if that account fails to transfer the money to you, is it my fault?My bank has stated that they will not provide any assistance; since you sent the money of your own accord, the bank is not at fault. The bank has no refund or recall policy regarding this, so there is nothing they can do.
Please check the bank statement for the account where you asked me to deposit the money to see if I actually made the payment; that way, the facts will be clear. Why don't you investigate that specific account? The bank isn't helping; they have stated that they will not intervene in this matter.
Dear XM Finance Team,
I am writing to request an urgent review and credit of my deposit, which has not yet been reflected in my XM trading account.

Account Details:

XM Trading Account ID: 350627840
Account Holder Name: Sima Dolai
Amount Deposited: ₹7,999.95
Payment Method: UPI (Paytm)
Transaction Date & Time: 30 April 2026, 10:44 AM

UPI Reference Number (UTR): 205087715777

Sender Name: Sima Dolai

Sender UPI ID: gsssd@ptyes

Receiver Name: Dildar Hussain

Receiver UPI ID: icic7933@ptyes

The payment was
successfully debited from my bank account, and I have attached the payment confirmation screenshot as proof.

However, the deposited amount has still not been credited to my XM trading account.

Due to this delay, I am unable to start trading and it is causing inconvenience.

I kindly request your team to investigate this matter on priority and either:
Credit the deposited amount to my XM account immediately, or
Inform me of any additional information or documents required for verification.

I would appreciate a prompt resolution and confirmation regarding the status of my deposit.

Thank you for your assistance.

I look forward to your quick response.

Sincerely,
Sima Dolai

XM Trading Account ID: 350627840

UPI Reference Number: 205087715777

This platform is not recommended! Until now they not let me withraw my remaining balance they close my account and not let withraw my remaining balance! Also the customer service everytime i reached out different answer to my same question ang giving wrong information! Hey let me withraw my funds!

This broker is unethical and unscrupulous. They take advantage of their clients and show little regard for the impact of their actions.

Without any warning they disabled Neteller deposits, even though I had been using Neteller to fund my account with them for years. At a critical moment, I needed to make a deposit to protect my capital but because they suddenly removed this payment option, I couldn't. As a result, I lost my account.

Changing a long standing deposit method without proper notice is unprofessional and misleading. Based on my experience, I would strongly advise others to avoid this broker. Their lack of transparency and poor customer service make them difficult to trust.

SHAME ON XM COMPLIANCE: Rigorous Harassment After Submitting Official SBI Chargeback Rejection Letters (Client ID: 321531087)

This is my final and most aggressive public escalation against XM Global compliance and management. My hard-earned principal money is being legally withheld by your payment nodes, and your team is playing cheap bureaucratic games with my life.

I have already submitted 100% verified legal and banking data. Here are the undisputable reference logs on record:
- Client Trading ID: 321531087 (Anand Kishor Verma)
- Trapped Deposit Amount: 18,000 INR
- Date of Transaction: 25 June 2026
- Core Transaction UTR ID: 309202295117
- SBI Official Dispute Ticket ID: 1040907902
- National Cyber Crime Complaint Acknowledgment: 21107260026370
- Destination Beneficiary Account on Record: Amal Lottery Agency (Punjab National Bank Node)

Ms. Tanisha and the compliance desk rigidly demanded an official "Bank Refusal / Rejection Letter". I achieved this by escalating the issue directly to the SBI Central Headquarters and the AGM Customer Service grid. On Saturday, the official SBI UPI PAY Support Desk officially replied in writing stating: "Beneficiary bank rejected the chargeback stating that Goods/services provided to customer. So, we request you to get in touch with your merchant."

Despite presenting this consecutive official banking writing proof showing that SBI is operationally unable to reverse the funds, XM Global refuses to process my manual principal credit and continues sending robotic template emails.

If my 18,000 INR manual refund is not released into my wallet immediately, I will file a formal global grid dispute with international financial regulators (CySEC and IFSC) with full email logs of Ms. Tanisha's intentional harassment of a middle-class customer. Credit my money right now!

It seems like xm is growing quickly. Previously I have rated it 1 star but from my present experience I am giving it 5 star. They are giving fast withdrawal and seems like perfect compitition for broker like exness. Hope they won't giveup.

Scammed with my Student 203$ XM Also Blocked My account

Massive Scam & Fraud - Do Not Trust Them!
My account number is 317408331. I used this platform honestly, but the exact moment I requested a withdrawal, they intentionally banned my account. They made a completely fake excuse that I violated their policies. I provided all my documents and every piece of evidence they asked for, but they ignored it and confiscated my entire fund. This is the biggest fraud. Please do not trust them and never deposit your hard-earned money here!

Problemas Recorrentes no Levantamento de Fundos

Sempre os depósitos Pix são creditados automaticamente. Porém, os recebimentos ou levantamentos são difíceis e não usam o mesmo critério de igualdade.
Realizei 3 levantamentos e verifiquei que a empresa escolhe quais pagamentos realizará. Ou seja, recebi o primeiro e o terceiro que eram os menores. Já o segundo ainda não recebi.
Além da demora injustificada pulam a ordem ou sequência de pagamentos. Isso gera insegurança e desconfiança ao cliente. O pensamento é: Por que não recebi o segundo levantamento se o terceiro já chegou?
Ao entrar em contato com o serviço de atendimento usam evasivas que é uma empresa terceirizada que efetua os depósitos e levantamentos e não demonstram interesse em resolver o problema.
Tenho apreço pela corretora e ostaria de manter um bom relacionamento.

They Used to Be Reliable, But Now They Are Withholding My Funds and Stalling Me! (Account ID: 92002139)
I have been using the XM platform for a long time. They used to be a reliable broker that I even recommended to my friends. However, recently, everything has changed. For weeks, they have refused to let me withdraw my principal capital and keep stalling me with fabricated technical excuses.
The injustice did not stop there. While the market was moving exactly in my predicted direction, they intervened from the outside and forcefully closed all my active positions with a "Manual" closing reason!
Here is the exact, penny-by-penny breakdown of my losses and the profits they withheld:
Forcefully Closed Positions: I had a total of 0.25 Lot Gold (GOLD) and 0.13 Lot Silver (SILVER) open positions.
Forced Loss: By closing these trades prematurely while the market was in my favor, they forced a loss of -$56.15 on my account.
Withheld Take-Profit (TP) Earnings: If my trades had not been interfered with and had reached my pre-set "Take Profit" (TP) targets, I would have made exactly +$4,024.50 in net profit.
Total Financial Damage: Due to XM's unfair intervention, I have been subjected to a total financial loss of $4,080.65 (withheld profits + forced losses).
Blocked Balance: My current remaining account balance, which includes my principal deposit that they refuse to release, is $903.87.
The Total Balance I am Entitled To: If my trades had run properly according to the rules, my account balance today would be exactly $4,984.52.
Despite me providing every single requested document, verification video, and Binance deposit receipt perfectly, they still refuse to release my funds. I have officially submitted this entire case, along with all screenshots and technical evidence, to their regulatory body, the Belize FSC (Financial Services Commission), as a formal complaint.
I am warning everyone: If you do not want your hard-earned profits and principal capital to be withheld, stay away from this broker! I will keep updating this complaint on every platform until my issue is resolved down to the last penny.

Why can't I withdraw the money I deposited?

xm broker is a froud broker, this broker not give my withrawal, i am many time email but not proper responsite and block me xm portal user id and my trading account , please don't trust and deposit.

Le courtier le plus nul ! J’ai fait un retrait de 100€ en demandant un virement au final il m’envoie mes fonds sur un compte bancaire clôturé et il ne veulent pas me rendre mes 100€ en prétextant que j’ai déjà reçu le retrait alors que j’ai fourni les preuves au service client !!!! Pour info le compte bancaire a était clôturer le 6 juin et le retrait date du 27 juin !!

El bróker es estafador, cuando le conviene cuelga el sistema para que no puedas cerrar las órdenes en positivo y lo hace justo antes de que vaya a cambiar la dirección del mercado así que como no te dejaron cerrarla se te empieza a ir en negativo de largo. Es una táctica muy sucia

Disappointing Experience- No fair Process or Opportunity to Respond

I am extremely disappointed with how my account was handled.

I received an email after withdrawal submission that my account was allegedly connected to another account that had been terminated! However, I was never contacted beforehand, never given an opportunity to explain, and no evidence was provided to support this conclusion.

Instead of conducting a transparent investigation or allowing me to respond, the company immediately decided to close my account, nullify my trades, and cancel all profits that suppose to be my profit. Such a serious decision should be supported by clear evidence and a fair review process.

As a client,I expected professionalism, transparency, and due process. Unfortunately, I experienced the opposite. Decisions that significantly affect customers should not be made without first giving them a chance to present their side.

Overall, this experience has been deeply disappointing and has significantly undermined my trust in the company.

Xm globale 02/06/2026 tarihinde 2000 usd fonlama yaptım 1 ay surecden fazla oldu kripto ile yatırım yaptım hiçbir şekilde sorunumu cozmuyorlar yatırım yapmayın kesinlikle bekleyin deyip gecistiriyorlar telegram guruplarında bir sürü şikayetleri ve mağdurları var trade no :391514023

On 2/07/2025,
I traded nfp and made over $102.28 profit on my account 391575099 and yet it was deducted with a wrong reason that my account was connected with a suspended account which is not true and all my profits were deducted, I raised the issue here and since then nothing has been resolved. All they keep saying is that they’re investigating
This is a scam
I feel I have been cheated

Misleading Response from XM Refer a Friend Program

I am extremely frustrated with the way XM is handling my referral reward.

My referee has fulfilled all the requirements of the Refer a Friend program, yet my referral status continues to show as Pending. I have contacted support several times, and each time I receive the same generic response that my referee has not met the required trading volume. However, based on the trades completed, I am confident that the requirement has been met.

What is even more disappointing is that no one is willing to explain exactly what is still missing. Instead of providing a clear breakdown of the trading volume they have calculated, they simply repeat the same response without any transparency.

I am now seeking serious attention from XM to investigate this matter properly and provide a detailed explanation. If there is indeed a requirement that has not been met, I expect clear evidence and calculations instead of vague responses. If all the conditions have been satisfied, then my referral reward should be processed without further delay.

I have always trusted XM, but this experience has left me disappointed. I hope this complaint receives the attention of someone who can resolve the issue fairly and transparently.

since 1 month now, this company not credit my funds in my wallet not refund as well. simply they are replying payment held in payment processor team, very worst company

reply from xm

Reply from XM

6 hours ago
Dear MOHAMED ABUBACKER SIDIK MARICA,

As we cannot view your XM account on Trustpilot, please respond to our private message and provide the information required to help us with the investigation of your claims.

XM has been extremely disappointing, mainly because of their customer support.

Their responses are robotic, full of copy-and-paste templates, and they never properly explain the actual issue. Instead of addressing my questions directly, they keep sending generic replies that don't help at all.

I refunded all of my cryptocurrency deposits and traded more than enough to meet the required conditions, yet I was still denied my refund without a clear or reasonable explanation. Every time I asked for clarification, I received the same scripted responses.

The support representative named Ben was particularly unprofessional. I found him rude, dismissive, and lacking the knowledge and communication skills expected from someone in customer support. Rather than trying to resolve the issue, he made the experience even more frustrating.

It seems XM has not invested enough in educating and improving its customer support team. Based on my experience, the same poor standards continue, with little focus on professionalism, transparency, or helping customers understand decisions.

I expected much better from a company of this size. They have a lot of work to do on their customer support!!