XM  Anmeldelser 

506
•
TrustScore 1 ud af 5

1,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Xm hesabima 06.09.2026 tarihinde 500 usd gönderdim ancak 2 ay olmasina rağmen tutar xm hesabima yansımadı. Bu iki ay icersinde defalarca dekont hesap hareketi en son video istendi onuda gönderdim hal... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Withdrawal blocked - Account 335449394 - KAHINDO KAKULE NAOMIE XM Global account 335449394. Name KAHINDO KAKULE NAOMIE. Deposit 150 USD via Binance Pay. Verification ACCEPTED on 12/09/2024 and video... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

This broker is a scam. At first, they offer you bonuses to trick you into continuing to invest, but in the end, you’ll pay a heavy price. They might let you make withdrawals for the first couple of ye... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

my acc no is 420188031 in xm and my all past deposite and widrowal has no problem. but this time date 30/09/2026 when i add 20k rupy in my xm account , my side payment is done in:- boim-698118940360@b... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Finansmægler
  2. også i
  3. Børsmægler
  4. Finansiel tjeneste uden banklicens
  5. Investeringsservice
  6. Valutaveksling

Skrevet af virksomheden

Forex, cfd trading on stocks, stock indices, oil and gold on MT4 and MT5. Trade forex online with XM™, a licensed forex broker.


Kontaktoplysninger

1,2

Dårlig

TrustScore 1 ud af 5

506 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 75 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,2

Alle anmeldelser

(506)

298 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

WROST BROKER

WROST BROKER, News Trading Profit cancelled, really disaponted, dont use this broker, this is a Professional scam

1. september 2026
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Besvarelse fra XM

Dear Sunil Sandaruwan,

We’re sorry to hear about your experience and understand your frustration regarding the adjustment of your trading profits. We’d like the opportunity to review your case and better understand the circumstances surrounding the trades.

Please respond to the Find Reviewer request sent through Trustpilot with your account details so we can investigate further.

XM Team 🚀
BIG. FAIR. HUMAN.
--------------------
Dear Sunil Sandaruwan,

We reached out through the Find Reviewer process on Trustpilot to obtain more details, but we haven't received a response. Without this information, we can't address your concerns effectively.

Please consider providing your account details or any additional information so we can assist you further.

XM Team 🚀
BIG. FAIR. HUMAN.

Bedømt til 1 ud af 5 stjerner

Execution failure, lost $900 deposit, and account closure

I experienced serious execution latency on the MT5 platform during gold market volatility on August 7, 2026. The platform froze, preventing manual order management and wiping out my initial $900 deposit.

When I contacted customer support to raise a technical dispute regarding the server delay and request a refund of my $900 deposit, my trading account was terminated and further communication was blocked.

A formal regulatory complaint has been submitted to the Belize Financial Services Commission regarding this issue. I advise traders to be aware of platform stability and execution issues during high-volatility news events.

8. juli 2026
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Besvarelse fra XM

Dear اسامه الففغغ,

We’re sorry to hear about your experience and understand your concerns regarding the reported platform latency, trade management, and resulting losses. We take technical and execution-related concerns seriously and would like the opportunity to review the circumstances of your case.

We’ve sent you a Find Reviewer request on Trustpilot. Please reply with your account details so we can investigate further.

XM Team 🚀
BIG. FAIR. HUMAN.
-------------------
Dear اسامه الففغغ,

We understand your concerns regarding the trading activity and your request for the return of your deposit. Following a review, the relevant team determined that your account should be permanently closed in accordance with our Terms and Conditions, and you were informed of this decision through the Important Notice sent to you.

We would also like to clarify the provision referenced regarding the return of an original deposit. As explained in the Important Notice, this provision applies specifically if a new trading account is subsequently opened or trading activity takes place after the termination, whether due to technical or human error. It does not mean that deposits previously used for trading on the terminated account are automatically refundable.

For further information regarding your account and the decision, please refer to the Important Notice email sent to your inbox. If you require any clarification or have further questions, please contact our Customer Experience team at support@xm.com or reply directly to the team that sent you the email.

XM Team 🚀
BIG. FAIR. HUMAN.

Bedømt til 1 ud af 5 stjerner

To whomever wanna open with this…

To whomever wanna open with this company , I had a very bad experience, they already verified my account with my KYC and once I made a profit and asked for withdrawal they denied my from withdrawing and even didn’t allow me to take my capital (850$) although I sent them my proof of payment … never trust them

7. september 2026
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Besvarelse fra XM

Dear Omar,

We’re sorry to hear about your experience and understand your frustration regarding the withdrawal of your funds. We’d like the opportunity to review your case and understand why your withdrawal request was not completed.

We’ve sent you a Find Reviewer request on Trustpilot. Please reply with your account details so we can investigate further.

XM Team 🚀
BIG. FAIR. HUMAN.
-------------------
Dear Omar,

Thanks for getting back to us. We've made efforts to locate your account in our database system but unfortunately, we haven't been able to match the information you've provided with any of our records. The details you've shared with us don't allow us to confirm your status as our client.

We kindly ask you to review the information you've shared and ensure its accuracy. If you could provide updated and precise details, we'd greatly appreciate it. This would enable us to carry out a more thorough investigation into your case.

XM Team 🚀
BIG. FAIR. HUMAN.

Bedømt til 1 ud af 5 stjerner

Third class broker I have ever seen

Third class broker I have ever seen. Ihave opened a lot of 0.05 when I have $50 in my account. It even didnot move to the stop loss. I opened gold at 4472 for sell. My stoploaa was 4478. However it closed on 4473 automatically. Moreover, it shows me of $74 loss. Just stupid broker and dont bother to see my case. Disgusting

4. september 2026
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Besvarelse fra XM

Dear The CSS Spot,

We’re sorry to hear about your experience and understand your concerns regarding the unexpected closure of your trade and the reported loss. We take execution-related concerns seriously and would like the opportunity to review the circumstances of your trade.

We’ve sent you a Find Reviewer request on Trustpilot. Please reply with your account details so we can investigate further.

XM Team 🚀
BIG. FAIR. HUMAN.
-------------------
Dear The CSS Spot,

We have reviewed the trade in question in the context of the market conditions at the time. During the NFP announcement, the market experienced significant and rapid price movements. As the requested Stop Loss price was not available at that time, the order was executed at the next available price.

The case was also reviewed to determine whether the reported incident affected the trade, and no impact was identified that would make compensation applicable.

A member of our team will reach out to you soon to provide further clarification and address any remaining questions.

XM Team 🚀
BIG. FAIR. HUMAN.

Bedømt til 5 ud af 5 stjerner

5enk you goood

6. september 2026
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Besvarelse fra XM

Dear Syatim Bos,

Thank you so much for your wonderful review!

XM Team 🚀
BIG. FAIR. HUMAN.

Bedømt til 1 ud af 5 stjerner

Who is here after 04.09.2026 NFP news

Who is here after 04.09.2026 NFP news. Such a scam broker. Closed all my sell positions when the news came out. Even now i can not access to my XM application

4. september 2026
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Besvarelse fra XM

Dear Komron Haydarov,

Thank you for taking the time to share your feedback, and please accept our sincere apologies for the service disruption you experienced on Friday. We understand how important uninterrupted access to your trading account and accurate, real-time market prices is, particularly when markets are moving quickly.

We are committed to making this right. Our team is currently reviewing account activity during the affected period to assess individual cases and determine eligibility for reimbursement where applicable.

To allow us to review your case directly, please submit your account details to our Customer Experience team via bit.ly/4r803uP. An agent will then be able to assess your case and provide the appropriate assistance.

At the same time, we are increasing system capacity and strengthening our technical infrastructure to improve resilience and help prevent similar disruptions in the future.

Thank you for your patience and understanding while we work to address this matter and restore your confidence in XM.

XM Team 🚀
BIG. FAIR. HUMAN.
-------------------
Dear Komron Haydarov,

We are sorry to hear about your experience and understand your concerns regarding the trades and the difficulty accessing your account.

Our records show that you contacted our Customer Experience team regarding the login issue, but we have not received the specific details of the trades you would like us to review. To investigate the matter properly, our team will need the relevant trade details and any supporting information available.

A member of our team will reach out to you soon to clarify what information is required and assist you further with both your account access and trading concerns.

XM Team 🚀
BIG. FAIR. HUMAN.

Bedømt til 1 ud af 5 stjerner

Pending Withdrawal of $300 for 7th…

Pending Withdrawal of $300 for 7th Months – Account No. 381574670

I am writing to formally complain about my pending withdrawal.

*Account Details:*
- *Name:* Muhammad Sabir
- * XM Account No. 381574670
For the past 7th months, my withdrawal request of *$300 USD* has not been processed. I have submitted all required documents and have followed up multiple times, but I have not received my funds or a clear resolution. Unfortunately, they have also blocked my xm account

This long delay is causing me serious financial difficulty. I kindly request you to:
1. Immediately investigate and process my withdrawal of $300 USD
2. Provide me with a written explanation for this 7th month delay
3. Confirm the expected date when the funds will be credited to my account

Please treat this as urgent. If I do not receive a satisfactory response and the funds within 5 business days, I will be forced to escalate this matter to the relevant financial regulatory authority.

I have attached my ID and account statements for your reference.

Thank you for your immediate attention to this matter.

Sincerely,
Muhammad Sabir
XM Account No. 381574670

27. februar 2026
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Besvarelse fra XM

Dear Muhammad Sabir,

Thank you for your review. We are currently investigating your case. A member of our team will be in contact with you as soon as the investigation is completed.

Thank you for your patience.

XM Team 🚀
BIG. FAIR. HUMAN.
-------------------
Dear Muhammad Sabir,

We understand your concerns regarding the pending withdrawal and the closure of your account. Following a review with the relevant team, we can confirm that the account action and applicable adjustment were correctly applied in accordance with our Terms and Conditions. Our records also confirm that your deposit was successfully withdrawn.

Regarding the remaining amount mentioned in your review, please refer to the previous “Important Notice” email sent to your inbox, which contains the relevant information regarding the account closure, adjustment, and reasons for the decision.

If you require any further clarification or have questions, please contact our Customer Experience team at support@xm.com or reply directly to the team that sent you the email.

XM Team 🚀
BIG. FAIR. HUMAN.

Bedømt til 1 ud af 5 stjerner

This broker XM broker is full of mind…

This broker XM broker is full of mind games when it comes to when you want to withdraw your money they want many proofs of payments they are very doggy when it comes to payments they don't want to pay my money they are very very bad when it comes to paying

3. september 2026
Uopfordret anmeldelse
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Besvarelse fra XM

Dear Senzeni Senzeni,

We’re sorry to hear about your experience and understand your frustration regarding the withdrawal process and requested payment documentation. We’d like the opportunity to review your case and clarify the circumstances surrounding your withdrawal.

We’ve sent you a Find Reviewer request on Trustpilot. Please reply with your account details so we can investigate further.

XM Team 🚀
BIG. FAIR. HUMAN.
--------------------
Dear Senzeni Senzeni,

We've attempted to contact you via the Find Reviewer process on Trustpilot, but unfortunately, we haven't gotten a response. Without this information, we can't address your concerns adequately.

Please provide your account details or any further information so we can assist you better.

XM Team 🚀
BIG. FAIR. HUMAN.

Bedømt til 1 ud af 5 stjerner

Unable to withdraw

I have tried to withdraw my profits two weeks back and it got rejected, I was requested to submit documents which I did still no feedback, I can't withdraw my profits, the live chats agents aren't helpful at all. This feels like scam with poor support service. My accounts manager is also not help, I understand verifications must be done however, the process is taking too with zero communication, I am wondering if the aim is to ensure that I blow my account. When one is not making money verifications are not required, this is very stressful

22. august 2026
Uopfordret anmeldelse
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Besvarelse fra XM

Dear Ursula Mathonsi,

We’re sorry to hear about your experience and understand how frustrating it can be to wait for your withdrawal while your documents are under review. We’d like the opportunity to look into your case and clarify the status of your verification and withdrawal.

We’ve sent you a Find Reviewer request on Trustpilot. Please reply with your account details so we can investigate further.

XM Team 🚀
BIG. FAIR. HUMAN.

Bedømt til 1 ud af 5 stjerner

XM Global Review

XM Global Review - My Personal Experience 2026

Rating: 1/10

I used XM Global for a while and the trading was okay. Spreads and execution were fine.

BUT HERE IS THE BIG PROBLEM:

I lost access to my account because I lost my 2FA authentication code AND I no longer had access to my email.

I contacted XM Support to verify my identity and recover the account. Their response was: "We can't do anything for you".

Just like that. My account with my money inside was GONE.

And the worst part? They told me I am NOT allowed to open a new account with them anymore. So I lost everything and I am banned.

My Honest Opinion:
1. No Account Recovery - If you lose 2FA + Email, they will NOT help you. Even with ID verification.
2. Terrible Support - Zero flexibility. They don't care if you have money inside.
3. One Strike and You're Out - You lose access once, you can never trade with them again.

Final Warning:
XM is regulated yes, but if you lose your email or 2FA, consider your money gone.
For beginners this is very dangerous. There is no safety net.

I do NOT recommend XM if you are not 100% sure you will never lose access to your email and authenticator.

30. august 2025
Uopfordret anmeldelse
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Besvarelse fra XM

Dear Abdeljalil el mariri,

We’re sorry to hear about your experience and understand your concerns regarding account access and recovery.

For security reasons, account access and identity verification are subject to specific procedures. We’d like the opportunity to review your case and understand what happened.

We’ve sent you a Find Reviewer request on Trustpilot. Please reply with your account details so we can investigate further.

XM Team 🚀
BIG. FAIR. HUMAN.
-------------------
Dear Abdeljalil el mariri,

We understand your concerns regarding access to your account. Following a review of your case, we would like to clarify that the termination of the business relationship was not due to the loss of access to your email or two-factor authentication. The relevant team conducted a separate investigation and identified third-party management of the account, which is not permitted under our Terms and Conditions.

The decision to terminate the business relationship was communicated to you on 7 January 2026 and is final. The applicable information regarding the decision was provided in the relevant notification sent to you.

For further information, please refer to the Important Notice sent to your email inbox. If you require any clarification or have further questions, please contact our Customer Experience team at support@xm.com or reply directly to the team that sent you the email.

XM Team 🚀
BIG. FAIR. HUMAN.

Bedømt til 1 ud af 5 stjerner

2 time my dipost is not credited in my…

I requested 27k but sent 20k due to my bank limit on 28 aug 2026. The payment went successfully to there psp merchant Afreed pasha..
UPI I'd -boim-841932136705@boi.
IT has 3 days and my MT5 account 322129847 still show's 0.66. fix the amount mismatch manually and credit my mony or refund it immediately. I have all the payment proofs

28. august 2026
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Besvarelse fra XM

Dear Madhuri Abhijeet kawade,

We’re sorry to hear about your experience. We are currently investigating your case. A member of our team will be in contact with you as soon as the investigation is completed.

Thank you for your patience.

XM Team 🚀
BIG. FAIR. HUMAN.
-------------------
Dear Madhuri Abhijeet kawade,

We are sorry for the concern caused by the delay in seeing your deposit reflected in your account.

We understand that the amount deposited was different from the amount originally requested through the payment page. Our team reviewed the payment and was able to locate and credit the deposit to the trading account on 31 August.

We appreciate your patience while the payment was being verified and processed. A member of our team will reach out to you soon if any further assistance is required.

XM Team 🚀
BIG. FAIR. HUMAN.

Bedømt til 1 ud af 5 stjerner

WITHDRAWAL ISSUE!!

i cant withdraw from my account #450065265 i have verified my email and phone number prior deposited but now when we come to withdrawing my funds have been held by "support" with no clear guidelines why or how long it will take ive provided my mpesa statement and still not resolved ... i will consider changing my review once i get my funds under request 43Z3QI has been solved... major payment issue here

28. august 2026
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Besvarelse fra XM

Dear Bruce Masetu,

Thank you for your review. We are currently investigating your case. A member of our team will be in contact with you as soon as the investigation is completed.

Thank you for your patience.

XM Team 🚀
BIG. FAIR. HUMAN.
-------------------
Dear Bruce Masetu,

We are sorry to hear about your experience and understand your frustration regarding your withdrawal.

Our relevant team is reviewing the issue with the M-PESA withdrawal method. We understand that you have already provided the requested information, and we are following up to help resolve the matter. Please note that withdrawals must first be processed back to the original deposit method before alternative methods can be used.

A member of our team will reach out to you soon to provide an update and assist with the next steps. We appreciate your patience and cooperation while we work to resolve this.

XM Team 🚀
BIG. FAIR. HUMAN.

Bedømt til 1 ud af 5 stjerner

**Extremely frustrating experience with…

**Extremely frustrating experience with XM – Withdrawal blocked and repeated verification requests**

My Trader Id - 335468783

My experience with XM has been extremely frustrating and disappointing.

After I requested my withdrawal, XM restricted/terminated my account and my funds became inaccessible. Since then, I have fully cooperated with their Financial Risk/verification team and provided the documents they requested, including proof of deposits, bank/payment-related documents and other verification information.

The biggest problem is that **XM keeps asking me for the same documents again and again**, even though I have already submitted them multiple times. Instead of properly reviewing the documents and giving me a clear resolution, I repeatedly receive requests for documents that I have already provided.

Another major issue is the **extremely slow communication**. Sometimes I have to wait around 2–3 days just to receive a response, and then the response is often another generic request for the same documents. This creates a frustrating cycle with no clear progress or timeline for resolving my case.

I am NOT refusing verification. I have been fully willing to cooperate and have provided everything that is reasonably available to me. What I expect is a proper review of the documents already submitted, a clear explanation of what is still missing (if anything), and a transparent resolution regarding my funds.

It is extremely stressful to have my own funds inaccessible while repeatedly being asked for the same information and waiting days for every response.

I hope XM’s Financial Risk and Complaints teams properly review my case, stop repeating the same document requests, clearly explain the outstanding requirements if any, and resolve my withdrawal/funds issue without further unnecessary delay.

**Based on my personal experience, I would strongly advise traders to carefully consider XM’s withdrawal and customer-support process before depositing significant funds.**

11. august 2026
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Besvarelse fra XM

Dear Atiqe Millionaire Track,

Thank you for your review. We are currently investigating your case. A member of our team will be in contact with you as soon as the investigation is completed.

Thank you for your patience.

XM Team 🚀
BIG. FAIR. HUMAN.
-------------------
Dear Atiqe Millionaire Track,

We understand your frustration regarding the verification process and the time taken to complete your withdrawal. The documentation requested by the relevant team was necessary to complete the required verification checks, and the withdrawal could not be processed until documentation meeting those requirements had been received.

Following the additional submissions, the documentation provided was successfully reviewed and accepted. We can confirm that your withdrawal was subsequently processed on 31 August and that the eligible deposited funds were returned.

For further information regarding your account, please refer to the Important Notice email sent to your inbox. If you require any additional clarification, please contact our Customer Experience team at support@xm.com or reply directly to the team that sent you the email.

XM Team 🚀
BIG. FAIR. HUMAN.

Bedømt til 1 ud af 5 stjerner

Terrible customer support and delayed…

Terrible customer support and delayed verification (ID: 401311002)
I have been waiting for my bank card verification for over a month, and it is still stuck in "Pending" (На рассмотрении) status. I contacted customer support multiple times through live chat and email, but all I get are automated templates and empty promises ("we are reviewing it, please wait"). No one is actually helping to solve the issue, and my account features are restricted. This is completely unacceptable service. Do not waste your time here if you expect normal support!

27. august 2026
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Besvarelse fra XM

Dear Abdullo Salimov,

Thank you for your review. We are currently investigating your case. A member of our team will be in contact with you as soon as the investigation is completed.

Thank you for your patience.

XM Team 🚀
BIG. FAIR. HUMAN.
-------------------
Dear Abdullo Salimov,

We are sorry to hear about your experience and understand your frustration regarding the verification process.

The verification is still pending because additional documentation is required to complete the review of the payment card. To proceed, we need a copy of the card clearly showing the cardholder’s full name and card number. If the name is not shown on the card, a bank statement showing the full name, bank details, and the link to the card can be provided instead.

We understand the importance of resolving this matter and apologise for any frustration caused. A member of our team will reach out to you soon to clarify the requirements and assist you with the next steps.

XM Team 🚀
BIG. FAIR. HUMAN.

Bedømt til 1 ud af 5 stjerner

Stay away from them .widrawal held . Pathetic support and ultra wide spreads for no reason

Stay away from them .. they lure you for low deposit ..then they block widrawal with strange reasons , and customer service is worst also . If you deposit often with two systems they won't process simply you need your money with less widrawal few and low minimum but they block wideawal saying problems systems and AML etc .. stay away from them

24. august 2026
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Besvarelse fra XM

Dear Muhammad Waqar,

We’re sorry to hear about your experience and understand your concerns regarding withdrawals and verification.

Withdrawal reviews and AML checks are carried out in accordance with our applicable procedures and regulatory obligations. We’d like the opportunity to review your specific case and address your concerns.

We’ve sent you a Find Reviewer request on Trustpilot. Please reply with your account details so we can investigate further.

XM Team 🚀
BIG. FAIR. HUMAN.
-------------------
Dear Muhammad Waqar,

We are sorry to hear about your experience and understand your frustration regarding your withdrawal.

Our records show that the withdrawal method requested could not be processed at that time because there were still deposits that needed to be returned through the original method used. We understand this may have been frustrating, but the applicable withdrawal process was followed and the available options were explained by our Customer Experience team.

Regarding the spreads, if you experienced an unexpected spread widening, we would be happy to review the specific trades and provide further clarification.

A member of our team will reach out to you soon to assist with your concerns and explain the available next steps.

XM Team 🚀
BIG. FAIR. HUMAN.

Bedømt til 1 ud af 5 stjerner

Công ty này lừa đảo

Công ty này lừa đảo, giam giữ lợi nhuận của tôi, mọi người không nên giao dịch công ty này nhé, công ty này không xứng đáng để đánh giá 1 sao.

28. maj 2026
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Besvarelse fra XM

Chào Nguyen Linh!

Cảm ơn bạn đã đánh giá. Đội ngũ của chúng tôi hiện đang điều tra trường hợp của bạn. Một thành viên trong đội ngũ của chúng tôi sẽ liên hệ với bạn ngay khi cuộc điều tra hoàn tất.

Cảm ơn vì sự kiên nhẫn của bạn.

Đội ngũ XM 🚀
QUY MÔ, MINH BẠCH, NHÂN VĂN

Bedømt til 1 ud af 5 stjerner

Worst broker never give you withdrawal

Worst broker never give you withdrawal

19. august 2026
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Besvarelse fra XM

Dear mohd jisan,

We apologize for any inconvenience you have experienced with your withdrawal. We take such matters seriously and would like to investigate your case further to ensure a satisfactory resolution. In order to assist you better, we kindly request that you reply to the Find Reviewer request we sent to you through Trustpilot. By providing us with your data, we will be able to locate your account in our system and address your concerns promptly. Thank you for your cooperation, and we look forward to resolving this matter for you.

XM Team 🚀
BIG. FAIR. HUMAN.

Bedømt til 1 ud af 5 stjerner

I have been scammed by this platform

I have been scammed by this platform. I deposited 500 USD via UPI, but the funds were never credited to my account. Following this, I raised a support ticket (Ticket ID: NIBXF9) under my account (Account Number: 92044339) and contacted their team. The only response I received from their agents was to remain patient while their team investigated the issue.Shortly after, they suddenly terminated my account, claiming there was "unauthorised access." This claim is completely false, as I have only ever accessed my account from two of my own secure devices. They have cut off my access and refused to return my funds.

19. august 2026
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Besvarelse fra XM

Dear Jack,

Thank you for your review. We are currently investigating your case. A member of our team will be in contact with you as soon as the investigation is completed.

Thank you for your patience.

XM Team 🚀
BIG. FAIR. HUMAN.

Bedømt til 1 ud af 5 stjerner

XM Pro has already disconnected me to access my account for 18 days

XM Pro has already disconnected me to access my account for 18 days. I still have more than US$ 67,000 in my account.
I have already sent 15 emails to them to let me login to my account and withdraw my investment back, but they sent me emails and request me to pay another $50,000 to them.
I believe that this request is scam and illegal and rejected to pay. Then, they stopped me to login to my account.
Hope XM help me to get access to my account..

14. august 2026
Uopfordret anmeldelse
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Besvarelse fra XM

Dear Liping Wu,

We’re sorry to hear about your experience and understand your concerns regarding account access and the funds in your account.

We take such claims seriously and would like to review the circumstances of your case. We’ve sent you a Find Reviewer request on Trustpilot. Please reply with your account details so we can investigate further and assist accordingly.

XM Team 🚀
BIG. FAIR. HUMAN.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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