I have still not received my package, despite placing my order on Tuesday, 15th September. It’s very frustrating, especially as I have a subscription with the company and have generally been familia... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordinato e pagato un mese fa, non ho ricevuto niente nonostante due mail di sollecito dove, ad onor del vero, rispondono rassicurando che è stato spedito e a momenti consegnano. Da questa esperienza,... Se mere
I’ve struggled with ADHD my whole life. I’ve tried all kinds of ADHD medications that somewhat worked but the side effects out weighed the benefits. X brain seriously works, no joke. I’m blown away ho... Se mere
Placed an order on 1 June, which Xbrain took the payment for. Didn't receive confirmation that my order had been received until 15 June. Followed up on the status of my order (still shows as 'processi... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
We are real people. We work, we party, we have vices, and we have goals. Sometimes we get enough sleep, eat a balanced diet, manage our stress, and sometimes we just do the best we can. Our paradigm shattering supplements are designed to help real peop...
Kontaktoplysninger
Phoenix Park 14, LE67 3HB, Coalville, Storbritannien
- xbrain.co.uk
2,4
Under middel
416 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service swift delivery.
25. juni 2023
Arrived on time as promised
Arrived on time as promised, couldn’t ask for better. And the product is great.
24. juni 2023
Excellent service
Order process easy, delivered on time, packaging fine and hoping the tablets are as good an experience! Only issue was that the flavoured with 30 tablets was the only option available. Hopefully, when it comes to my next order the other options will be available.
7. juni 2023
Burning mouth and tongue
I bought these to see if they help with Long Covid symptoms. I received the troches relatively quickly, though I feel like they were overpriced.
My main concern is that on using the troches for the first time my mouth and tongue are burning and tingling quite painfully. I do not know if this is normal but it doesn't seem positive. No effects so far on my wellbeing.
14. juni 2023
Uopfordret anmeldelse
easy to order and quick to arrive
30. maj 2023
Slow service, uncaring attitude from staff
Last few times I've ordered have been waiting over a week for delivery .despite the delivery charge being 8/9 quid so with this should be next day delivery.
Very slow to respond to emails , very uncaring attitude by their staff ,
Over £100 gone from my bank and no items.
1. juni 2023
Uopfordret anmeldelse
It’s ok for me.
16. maj 2023
Shared my personal details with another…
Shared my personal details with another customer (and hers with me) in computer glitch. Very poor response by the company, who downplayed the seriousness of this.
20. maj 2023
Besvarelse fra XBrain
As explained in the email this was not the case.
I’m 33 and I feel like I’m 16 again…
I’m 33 and I feel like I’m 16 again easy to order and comes when it says it’s going to arrive
10. maj 2023
Having someone to give advice over the…
Having someone to give advice over the phone would be helpful. As a supplement company I think this is important as otherwise, goodness knows what we are buying.
24. april 2023
parcel never arrived...
16. april 2023
Besvarelse fra XBrain
Sorry for the delay here Harry, We are chasing this with DHL. We will get this sorted asap. We tried out best but sometimes DHL mess things up for us, but we will set this straight rest assured.
Finally received my Total Human months...
Finally received my Total Human months supply by Onnit. Great customer service and communication by XBrian and package arrived quicker than expected and very well packaged. I will definitely be ordering again.
14. april 2023
Uopfordret anmeldelse
Besvarelse fra XBrain
Thank you for sharing :)
Besvarelse fra XBrain
Hello Mike, I have raised this with our shipper to investigate what has happend, I cc you in on a email sent to them. We passed your shipping address over to DHL I am not sure why DHL has mananged to deliver this to the wrong address. We will get to the bottom off this and get your order delivered correctly. Sorry about this mess. Sidenote could they have left it at a neighbour ?
Great customer service and quick delivery
Customer service replied in a timely manner and the product was delivered as expected.
5. april 2023
Besvarelse fra XBrain
Thank you for sharing, and thanks for being an awesome customer :)
I haven’t received anything yet and I…
I haven’t received anything yet and I ordered like two weeks ago. What’s happening?
28. marts 2023
Besvarelse fra XBrain
Hello Luke, Your order went out from Xbrain 04 april, I tracked your order via DHL 60120144405262 and it seems like DHL has messed this shippment up some how, I will get on them to get it delivered asap.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.