I didn't wait long for an appointment to open an account. I was greeted on time by a most helpful and informative person who gave lots of advice. I opened an account and all is well with it. I was v... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The staff were prompt and helpful. I was given a direct phone number for the local branch, so could get an issue sorted without having to go through a call centre. I would have given 5 stars, except t... Se mere
Virksomheden har svaret
Being able to speak to a human at the building society and not online was a pleasant change. The two ladies I spoke to in Barnsley were very helpful and informative, which made my decision to take out... Se mere
Virksomheden har svaret
The company is employing the right people for the job. We have dealt with Josh in the Llandudno branch previously and we're very pleased that our dealings were with Josh again. Josh is both very effic... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
As a mutual, Yorkshire Building Society is owned by our members, who are customers of our Society. We were founded more than 150 years ago for the benefit of our members, to provide real help with their real lives, enabling more people to buy their own home and save for what’s important to them. Our ambition is to be market-leading for financial inclusion and deliver tailored outcomes for all customers.
Kontaktoplysninger
Yorkshire House, Yorkshire Drive, BD5 8LJ, Bradford, Storbritannien
- www.ybs.co.uk
4,7
Fremragende
11 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Yorkshire Building Society
Hello Tom,
Thank you for your positive feedback. 🙂
Kind regards.
It wasn't straightforward opening an…
It wasn't straightforward opening an ISA account even though a transfer in was involved. Very little delay and kept informed at all steps.
13. juni 2026
Besvarelse fra Yorkshire Building Society
Hello David,
Thank you for your feedback. This is greatly appreciated.
Kind regards.
Train your underlings better
13. juni 2026
Besvarelse fra Yorkshire Building Society
Hello,
Thank you leaving your feedback. If you wish to discuss this further please call us on 0345 1200 100.
Kind regards.
Great in branch help from Charlene in…
Great in branch help from Charlene in Chesterfield.
Extremely knowledgeable and very helpful.
6. juni 2026
Besvarelse fra Yorkshire Building Society
Hello David,
Thank you for your positive regarding your recent branch visit. 🙂
Kind regards.
Very helpful
From my first phone call to the Sutton Surrey office to my first visit the staff were very courteous and helpful as well as knowledgeable on what I wanted to do.
12. juni 2026
Besvarelse fra Yorkshire Building Society
Hello Christine,
Thank you for your positive feedback. 🙂
Kind regards.
Great (Vulnerable) Customer Support by Sam
Called for certificate of interest to assist my 93 year old mum with a tax return she has been asked to submit (!!) (9.15, 20.6.26) Sam was extremely helpful and understanding and patiently helped set up online access, and suggested ways my mum could be helped in the future. 10/10 excellent customer service experience.
20. juni 2026
Uopfordret anmeldelse
Besvarelse fra Yorkshire Building Society
Hello Matthew,
Thank you for your feedback which is greatly appreciated! If you have not done so already, I hope you are investigating taking out a Lasting Power of Attorney which would allow you to run the account on your mother's behalf.
Kind regards.
Besvarelse fra Yorkshire Building Society
Hello!
Thank you for your feedback - much appreciated.
Kind regards.
Very helpful staff on the telephone and…
Very helpful staff on the telephone and great product.
10. juni 2026
Besvarelse fra Yorkshire Building Society
Hello L D,
Thank you for your feedback, which is much appreciated!
Kind regards.
When making a withdrawal
When making a withdrawal, money is debited from your account immediately. They don't send it to the recipient until the next day.
If the amount is significant the loss of interest on that money cannot be ignored.
Sharp practice.
19. juni 2026
Uopfordret anmeldelse
Besvarelse fra Yorkshire Building Society
Hello SS,
The system is being upgraded later this year to allow same-day transfers.
Kind regards.
CAM in Bournemouth was extremely helpful
Cam at the service desk was so helpful and patient with all my queries. He solved all the problems very competently and was very sympathetic.
Thanks very much Cam !!
19. juni 2026
Uopfordret anmeldelse
Besvarelse fra Yorkshire Building Society
Hello Paul,
Thank you for your feedback, which I have passed on to Cam's team leader - they will be thrilled to read it!
Kind regards.
Your agent understood my issue and was…
Your agent understood my issue and was very patient in helping to resolve it.
4. juni 2026
Besvarelse fra Yorkshire Building Society
Hello Mr Craigie,
Thank you for your feedback which is much appreciated!
Kind regards.
Besvarelse fra Yorkshire Building Society
Hello Mathanalosani,
Thank you for your feedback, which is very much appreciated!
Kind regards.
YBS Has a Great App
A very easy to use, responsive app. I've yet to encounter any issues with it.
5. juni 2026
Besvarelse fra Yorkshire Building Society
Hello Colin,
Thank you for your feedback - greatly appreciated!
Kind regards.
Besvarelse fra Yorkshire Building Society
Hello Ian,
Thank you for your feedback - could you let us know which branch or agency you visited? We would love to pass on your comments!
Kind regards.
Good customer service and ease of…
Good customer service and ease of opening a new account.
4. juni 2026
Besvarelse fra Yorkshire Building Society
Hello Bruce,
Thank you for your feedback, which is much appreciated!
Kind regards.
Besvarelse fra Yorkshire Building Society
Hello Margaret,
Thank you very much indeed for your feedback - greatly appreciated!
Kind regards.
Professional friendly staff
Professional friendly staff, sorted out exactly what I asked them to and explained everything to me
4. juni 2026
Besvarelse fra Yorkshire Building Society
Hello Julie,
Thank you for your feedback - greatly appreciated!
Kind regards.
Besvarelse fra Yorkshire Building Society
Hello Brian,
Thank you for your feedback, which is very much appreciated!
Kind regards.
Besvarelse fra Yorkshire Building Society
Hello!
Thank you for your feedback, which is much appreciated.
Kind regards.
Besvarelse fra Yorkshire Building Society
Hello Anne,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.