Mpow Anmeldelser 241

This is a scam company. My headphones broke after 3 months. I emailed customer service as I had 'extended warranty' and they said they would send a replacement (they didn't). They then emailed saying that if i bought the tripod selfie stick from their store and gave it a 5 star review they would give me a full refund for it. They didn't. And had access to my paypal. DO NOT USE YOUR USUAL PASSWORD ON THEIR WEBSITE. I feel stupid falling for their scam but they're very convincing. Don't fall for this scam company.

Don't make an account. If you do, DO NOT use the same password as anything else. Bought something from amazon from them that came with an "extended warranty" card. Tried to register it, wouldn't let me. Said I need to make an account. After that it still didn't let me. Took my information and tried to steal my identity.. Hate this crazy world..

Context: Amazon (Mpow BH146), decided to post here because amazon censors and deletes legitimate reviews.

Firstly I would like to discuss the price, it is £99.99 at the current time writing this. I thought the 50/55% discount was special and temporary but it isn't, it's been there for a month or 2 after buying this. It has also said "offer expires in x" but it has been long past that time and it's still there. Fraudulent tactics to convince consumers to buy this product thinking it's a £100 product when in reality it's a £50 one, which explains the issues I'm currently having.

Secondly, the noise cancellation is awful, you can pretty much hear everything around you, it also does not cancel voices very well, in fact it amplifies them which ruins and makes the feature pointless. There is also a subtle screeching while using the feature (ambient noise) which has made me not use the feature again.

Thirdly, the battery. The battery itself is good, however you cannot use it to your full potential because when it's low (around 10-20% left) there's a deafening voice saying "battery low" every 2-3 minutes which cannot be turned off or lowered, this has made me jump numerous times making me regret my purchase each time. As a person sensitive to loud noises, this is a complete deal breaker for me and I am unable to continue using it when the battery is low.

Fourthly, the cable that came in the box was broken, (yes broken!) the point where all cheap and badly manufactured jacks broke (which is the part entering the jack) and so I can only hear through one side when using the wired feature. The cable is also incredibly short which has prompted me to deal with the delays and use the Bluetooth feature (of course when the battery is charged).

The built in microphone is also practically useless and pointless, I have played the audio back through it and it sounds like someone has a pillow in their mouth, talking through a trash can which is connect to a hose, in simple terms horrible and unusable.

I hope this review will deter people from making a bad purchase. Even the page and instruction booklet has spelling and grammar mistakes in them!

Update: as of now the discount is 60%, pathetic!

I have had excellent customer service from the Mpow team.

I was disappointed when the sound stopped working from the right earbud of my S10 Bluetooth earphones after only 8 months of light use. I contacted them via their customer service email and they were very prompt and understanding and sent out replacement immediately. I think the original pair must have been faulty because the sound quality of the replacement were even better. Time will tell if the quality holds up but I cannot fault their customer service at all.

I was able to pair it to my computer without any problem but never succeeded in getting the microphone to work. Tried all the usual settings in preferences, including checking privileges, etc. Checked online to see if I was missing something.
Tried getting help from MPOW support with no joy, chat not available so tried email, remarkably complicated email support interface - decided it was deliberately designed to be unhelpful.
Forced to return the product, wasted too much time on it, sorry I ever bought it. Wrote this to warn others.

Already have 3 different pairs of headphones so far without any issues
Sound quality is awesome connecting with devices like pc/phone is easy
For people who complain about customer service - don't forget that covid decide what is open what close and who working who's not
I spet 1h trying talk with someone from one of the mobile provider's in UK and this is happening everywhere now so relax and try understand what's going on
I fully recommend this company and products from them
Ps. Price is awesome for everyone

I really love my new car mount wireless charger. I can took at the map and change music on the lock screen without even looking away from the road. And I love that it's simultaneously charging my phone.

I bought a pair of m30 headphones from mpow and was generally impressed. They are great headphones and when there was a technical issue and one stopped working I contacted them and got a replacement delivered within a few days no questions asked.

1年ほど使い込んでいますが
外れ初期不良もなく高い質の製品を安価でうれしい
デザインは優秀音質も価格帯では満足な品質

Ive now bought several items on Amazon made by MPOW. From headphones to car phone holders. I've been very happy with the quality and now favor MPOW over other companies selling on Amazon.

I bought Mpow Flame upgraded bluetooth headphones on Amazon. They lasted 4 uses. Utterly useless. After sales service is appalling.

Mpow M20s stopped working in 2 months. They didn't charge and the connection got poor. They don't even pair now. I contacted them and they ignored me twice. Their customer service is terrible. Do not buy their products because if your device fails they will ignore your messages 100%. I have now contacted Amazon which are helping me in resolving the issue.

Mpow technical support (support at xmpow.com) is completely useless. If you have a technical query about their product, they refuse to help if you didn't buy your product from Amazon. How ridiculous is that. I've never come across a more terrible company. All I wanted is advice on getting two multi codec-enabled Mpow bluetooth transmitter/receivers units to communicate specifically via aptx-LL codec (BH390 and BH259a are aptx, aptxLL and aptxHD-enabled but there doesn't seem to be a way of choosing which of these codecs you want as it automatically decides for you, which is annoying because I want aptx-LL but am only getting one of the other two codecs instead). There is nothing in the user manuals or online forums about pairing a specific codec. Instead of helping me or forwarding my query to the appropriate person, they asked for my Amazon order ID (which I don't have because i bought the units on a different online platform even though it was an Mpow official store on the platform) and immediately refused to help, claiming they can only help Amazon customers. Because of their poor tech support I WOULD NEVER RECOMMEND buying Mpow products.

I've tried to get in contact with the support, but no one answers. I've recently won a giveaway on their community site, and haven't received the gift. I was supposed to get a 80 dollar giftcard from winning. No one is answering anything, I've tried everything but it's useless, really bad support!

Average quality materials but headphones have lasted for a decent amount of time for the price. However don't bother with customer service that's not included and your time and frustration will yield nothing. They do not read emails properly nor answer your questions directly. Lost your Amazon number? Tech support won't give you tech support. Treated like I am lying and and trying to steal their precious advice, I would go somewhere better if that were the case.

Great sounding headphones and USB headsets. I own one Bluetooth headset (H7 plus) and gifted a mono USB headset to my dad. Not a fan of the true wireless ear buds (m30 plus), but I rarely like things in my ears anyway. The customer service is great and they really listen to your reviews. Two thumbs up!

Received wireless earbuds and they have lasted YEARS. great quality

Ho acquistato una smartband, scarsa qualità dei materiali e supporto tramite app appena sufficiente. Questo finché Apple non ha rilasciato iOS 13: da quest’ultima versione la smartband non ha mai più funzionato, anche a distanza di mesi, ho chiesto aiuto al servizio clienti tramite il sito, tramite email, tramite social (l’avevo acquistata da meno di un anno) e non hanno mai risposto! SCONSIGLIO VIVAMENTE GLI ACQUISTI DI OGGETTI LEGATI A QUESTO BRAND!

I purchased a smartband, poor material quality and just enough app support. This was until Apple released iOS 13: with iOS 13 the smartband never worked again, even after months, I asked for customer service help through the site, via email, via social media (I had purchased it less than a year ago) and they never answered! I HIGHLY RECOMMEND YOU NOT TO PURCHASE OBJECTS LINKED TO THIS BRAND!

not even able to register product,won't let me create an account and no message telling me what's wrong or password rules, judging by the other feedback i'm seeing it's probably a waste of time anyway and a gimmick for marketing

Worst customer service ever, not only products are not the best quality, sent numerous complaints due to the malfunction of the item when it was still under warranty and still haven't heard back from them, completely ignored, it's been a month.
Do not recommend this brand